Sonic Auto Transportation is a prominent player in the vehicle relocation industry, specializing in cross-country car shipping services. The company provides comprehensive solutions for the transportation of vehicles, ensuring that customers receive their cars safely and efficiently across the United States. Sonic Auto Transportation caters to a diverse clientele, including individuals relocating for personal reasons, businesses requiring fleet transportation, and dealerships needing vehicle transfers. With a focus on customer satisfaction, Sonic Auto Transportation offers various transport options, including open and enclosed shipping. Customers can easily obtain quotes by providing their vehicle information, origin, and destination through the company’s user-friendly website. By prioritizing reliable service and transparent communication, Sonic Auto Transportation aims to meet the varied needs of its customers in the vehicle shipping market.
Sonic Auto Transportation receives high praise from customers for its excellent service and communication throughout the vehicle shipping process. Many reviewers highlight the professionalism and responsiveness of staff members like Robin, Albert, and Christian, who make the experience seamless and stress-free.
The majority of customers appreciate the reasonable pricing and timely delivery, with vehicles arriving in good condition. However, some consumers express dissatisfaction regarding unexpected price changes, with one reviewer noting a discrepancy between the quoted and final prices. Despite these concerns, the overall sentiment remains overwhelmingly positive, with many repeat customers recommending Sonic for its trustworthy service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 62 |
| Sep 24 | 4.7 | 64 |
| Oct 24 | 4.8 | 83 |
| Nov 24 | 4.7 | 91 |
| Dec 24 | 4.6 | 61 |
| Jan 25 | 4.5 | 87 |
| Feb 25 | 4.7 | 57 |
| Mar 25 | 4.6 | 97 |
| Apr 25 | 4.5 | 81 |
| May 25 | 4.6 | 128 |
| Jun 25 | 4.6 | 130 |
| Jul 25 | 4.5 | 59 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great communication, quick and easy pickup and delivery”
“Bait and switch tactics”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | −2% | 1,000 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | — | — | 1,000 |
Bottom line: Sonic Auto Transportation is #1 of 5 on overall rating in this group. On value, BJS Home Delivery scores higher (4.6 vs 3.8).
1,000 reviews of Sonic Auto Transportation. Filter by what matters to you.
Not surprised with the low price I was given. Knew it was the typical bait trick. Seen it before. They have NO truckers like they claim. Like everyone else they just act as a broker. Don’t expect anything different. Paid almost double what was quoted which was still better than the more than triple they tried to make stick. Just be prepared for lots of games
Sonic company give you a price and at the last minute they raise the price and they wait for the last moment to tell the customer that the driver cancel the pickup to charge more money about the driver that pick up my car after three days after Sony company raised my payment. The driver did a good job and bring my car saved but don’t believe at the price that they give you
The initial price quote was just made up. I was told $865. Then, once the call went out and drivers started responding, the price immediately went up to $1450. I obviously refused. After some back and fourth, the final price dropped to $1250. $325 more than quoted, I proceeded with the transport order. Once assigned, I was sent the driver's company name and contact info. I tried to call them on multiple occasions but never talked to them. I left messages, sent text and made multiple calls... no response. When they finally showed up 2 days later, they couldn't speak English. Found out the insurance, protecting my vehicle, is from the DRIVER and not the BROKER. WHY DOES THE BROKER GET $250 AND THE DRIVER GETS $1000 (for 2 days of hauling/driving). A bunch of lies from a bunch of foreigners. The only positive is that the vehicle arrived in one piece. Thanks for that.
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John Gardner Helped me with my ford fusion. The price was changed at the end and the car came late.
They were late picking the car up. They delivered the car fine. But I am not satisfied with my experience with Sonic. Incredibly disappointing with the last second change of trucks and then making me pay $300 more. I felt cheated and will never recommend your company. Marty.
The Customer Service is horrible. Jeff was the one who was supposed to get my car shipped to me & he had a bad attitude. At first he told me that I’d only have to pay $375 then the next day which was the day it was supposed to be picked up & delivered but it didn’t get delivered til that next day anyways he said it’ll be $750 since nobody wanted to do it for $375 but I told him I’d only pay $550 then all of a sudden he found somebody else to do it for that amount but before the agreed amount when he told me it’ll be $750 I said I want to cancel everything & he said it’ll be a $200 cancellation fee smh so we just agreed to $550 but they did pay $100 towards the shipping fee because the driver dropped it down to $650 but when i told Jeff I’d only pay $550 he said they’d pay $100 towards it so that’s the only reason I gave them 2 stars. He switched drivers twice & The person who delivered had his wife with him & was driving a regular pick up truck that sounded like it was about to break down & he had my car on a trailer, I thought a bigger truck with a bigger trailer like the ones with 3 or 4 rows was going to deliver it they made it seem like it would be like that & they couldn’t speak English so they had to call the dispatcher to translate. I won’t ever go thru a vehicle shipping company ever again because it’s all a scam to get them more money smh. Btw Jeff told me to leave a review saying his mom is undergoing surgery & that he’s trying to take any cent from his company which pays bonus for reviews I guess he thought I’d lie because of that which might not even be true.
Sonic Auto Transportation is a prominent player in the vehicle relocation industry, specializing in cross-country car shipping services. The company provides comprehensive solutions for the transportation of vehicles, ensuring that customers receive their cars safely and efficiently across the United States. Sonic Auto Transportation caters to a diverse clientele, including individuals relocating for personal reasons, businesses requiring fleet transportation, and dealerships needing vehicle transfers. With a focus on customer satisfaction, Sonic Auto Transportation offers various transport options, including open and enclosed shipping. Customers can easily obtain quotes by providing their vehicle information, origin, and destination through the company’s user-friendly website. By prioritizing reliable service and transparent communication, Sonic Auto Transportation aims to meet the varied needs of its customers in the vehicle shipping market.
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