Sonic Auto Transportation is a prominent player in the vehicle relocation industry, specializing in cross-country car shipping services. The company provides comprehensive solutions for the transportation of vehicles, ensuring that customers receive their cars safely and efficiently across the United States. Sonic Auto Transportation caters to a diverse clientele, including individuals relocating for personal reasons, businesses requiring fleet transportation, and dealerships needing vehicle transfers. With a focus on customer satisfaction, Sonic Auto Transportation offers various transport options, including open and enclosed shipping. Customers can easily obtain quotes by providing their vehicle information, origin, and destination through the company’s user-friendly website. By prioritizing reliable service and transparent communication, Sonic Auto Transportation aims to meet the varied needs of its customers in the vehicle shipping market.
Sonic Auto Transportation receives high praise from customers for its excellent service and communication throughout the vehicle shipping process. Many reviewers highlight the professionalism and responsiveness of staff members like Robin, Albert, and Christian, who make the experience seamless and stress-free.
The majority of customers appreciate the reasonable pricing and timely delivery, with vehicles arriving in good condition. However, some consumers express dissatisfaction regarding unexpected price changes, with one reviewer noting a discrepancy between the quoted and final prices. Despite these concerns, the overall sentiment remains overwhelmingly positive, with many repeat customers recommending Sonic for its trustworthy service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 62 |
| Sep 24 | 4.7 | 64 |
| Oct 24 | 4.8 | 83 |
| Nov 24 | 4.7 | 91 |
| Dec 24 | 4.6 | 61 |
| Jan 25 | 4.5 | 87 |
| Feb 25 | 4.7 | 57 |
| Mar 25 | 4.6 | 97 |
| Apr 25 | 4.5 | 81 |
| May 25 | 4.6 | 128 |
| Jun 25 | 4.6 | 130 |
| Jul 25 | 4.5 | 59 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great communication, quick and easy pickup and delivery”
“Bait and switch tactics”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | −2% | 1,000 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | — | — | 1,000 |
Bottom line: Sonic Auto Transportation is #1 of 5 on overall rating in this group. On value, BJS Home Delivery scores higher (4.6 vs 3.8).
1,000 reviews of Sonic Auto Transportation. Filter by what matters to you.
I was really happy that my car got to me intact with no losses however I wasn’t happy with the price change. I was quoted $675 when I signed my contract, and when it was time for the move I was changed $980 and my car got there 3 days later than my contract signing date. I gave them plenty of notice for the move(2 months) but they weren’t on top of things.
Initial quote for transport from Seattle to San Diego was $625. I had provided a 4 day time slot so they can pick up my car anytime during that 4 days slot. John contacted me saying it is scheduled to be picked up next day, ok great! Next morning John called and said can't do for $625 and revised quote for something like $900. I told him that's not right for this last minute change and told him I'm going to find someone else and hung up. He called me back right away and ask what is my max and I said $700 total. He then agreed. The person who did the transport did great. Kept me informed on his location.
The original quote was $450, and it ended up being 60% higher costing $725. Pick-up times changed . The car got there and quickly and safely.
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I had a quote 2 months in advance to move my car for $650. After the contract was signed, nothing happened until 3 days before the “first available date”. They said a driver would contact me. I had to call them the day they were supposed to pick up, and then proceeded to tell me that it would now be $1100 to move the car. I told them this was unacceptable and the agent said it was due to “market demand”. They then got it down to $850 which is still $200 more than quoted. Their contract says they have a 5 day window, the agent said they would not continue to quote past $850 because “I’m wasting her time”. They would not even attempt to quote throughout the week because “it would be a waste of time”. On top of all this they blame “the market” and take no accountability. I was never told that this is how this works. EDIT : after reaching out to upper management they refunded the deposit amount. They said that this was a misunderstanding but I appreciate that they elected to give back the deposit. Note this seems to have come from a particular employee and maybe is not reflective of the entire company. This employee DID say that I was wasting her time. But upper management like I said did refund the deposit
I got a significant increase on price at the last minute, also a delay on the pick-up date with no notification (I found it until I called them), this made my trip a little more complicate by getting a person to give the car, since I was already out of town, it was only one day delay, but with early notification, I could do something easier
My experience is with Ariana Moretti. She tried the classic bait and switch, where she first gave a quote of $200-250, and then once I signed with her and was locked in to confirm a driver, raised the price to $1250. Not only did she raise the price that made even other companies and drivers scoff and frown, but she was suddenly not reachable to both me and the driver after I was locked in a contract. She did not answer the texts and questions both the driver and I sent, which ended up inconveniencing me and costing me more money. Overall, my car was delivered, albeit a few days later than expected, but I do not feel my broker worked hard to secure a driver for me. I will not work with this company again as I cannot get past the egregiously unethical attempted bait and switch and the number of days it took the broker to secure a driver. This wasn’t the first time having my car shipped and this is one of the worst experience, which is surprising given the company’s high rating. I do not recommend this company, at least not Ariana M.
Sonic Auto Transportation is a prominent player in the vehicle relocation industry, specializing in cross-country car shipping services. The company provides comprehensive solutions for the transportation of vehicles, ensuring that customers receive their cars safely and efficiently across the United States. Sonic Auto Transportation caters to a diverse clientele, including individuals relocating for personal reasons, businesses requiring fleet transportation, and dealerships needing vehicle transfers. With a focus on customer satisfaction, Sonic Auto Transportation offers various transport options, including open and enclosed shipping. Customers can easily obtain quotes by providing their vehicle information, origin, and destination through the company’s user-friendly website. By prioritizing reliable service and transparent communication, Sonic Auto Transportation aims to meet the varied needs of its customers in the vehicle shipping market.
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