Sonic Dental is a leading provider of ultrasonic and UVC cleaning devices specifically designed for dental appliances. The company's flagship product, the Sonic Spa Pro, utilizes proprietary Steribrite® technology to deliver clinical-grade cleaning through high-frequency ultrasonic waves and UVC light, effectively eliminating 99.9% of bacteria, viruses, and pathogens. This innovative device is suitable for cleaning a variety of dental appliances, including Invisalign aligners, retainers, night guards, dentures, and toothbrush heads.
Targeting both dental professionals and consumers, Sonic Dental focuses on improving oral hygiene through effective and convenient cleaning solutions. The company's products are designed and engineered in the U.K. to meet the needs of individuals seeking reliable and efficient methods for maintaining the cleanliness of their dental devices. With features like multiple cleaning modes and a robust warranty, Sonic Dental aims to enhance the overall dental care experience.
Sonic Dental receives overwhelmingly positive feedback for its products, particularly the Sonic Pro and Sonic Spa Pro, which many reviewers find effective and easy to use for cleaning retainers and dental appliances. Customers appreciate the quick results and the convenience these devices offer, with several noting that they make cleaning tasks much simpler, especially for those with dexterity issues.
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The company's customer service also garners praise, with efficient handling of returns and timely communication highlighted as strong points. However, some consumers express frustration regarding product reliability, citing issues with cleaners malfunctioning after a short period and delays in order fulfillment. Despite these concerns, the majority of reviews reflect a high level of satisfaction with the quality and effectiveness of Sonic Dental's offerings.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
225
100%
+0.4
● Low
4.6 / 5 overall
=
225 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.9▲ 0.4
12-month avg
4.6
All-time
4.6
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.2
5
Oct 24
4.5
13
Nov 24
4.0
4
Dec 24
4.8
20
Jan 25
4.0
8
Feb 25
4.6
8
Mar 25
4.3
6
Apr 25
4.6
7
May 25
4.5
13
Jun 25
4.9
19
Jul 25
4.8
30
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 225 most recent reviews.
Top praiseof 204 positive reviews
Customer service26%
54 mentions
Easy to use20%
41 mentions
Fast & efficient20%
41 mentions
Delivery11%
23 mentions
“Excellent service”
On “Customer service” · Jul 29, 2025
Top complaintsof 19 negative reviews
Refund58%
11 mentions
Customer service32%
6 mentions
Delivery26%
5 mentions
Delays21%
4 mentions
“I am now waiting for a full refund and will buy elsewhere”
On “Refund” · Jul 22, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
Overall rating and review count for this company and similar companies
I got the Sonic Pro from Sonic Dental for my college student to help keep their retainer clean—and it’s been amazing. It’s quick, easy to use, and keeps their retainer fresh and odor-free without any... See more
Excellent service! I returned one product that i ordered in error and ordered the correct one. Communication was timely and return and credit was handled efficiently.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I got the Sonic Pro from Sonic Dental for my college student to help keep their retainer clean—and it’s been amazing. It’s quick, easy to use, and keeps their retainer fresh and odor-free without any extra hassle. Great for busy college life and staying on top of hygiene!
Excellent service! I returned one product that i ordered in error and ordered the correct one. Communication was timely and return and credit was handled efficiently.
I was cleaning my partial dental appliance with tablets and a brush daily. I have some hand dexterity issues and it was becoming more difficult for me. The Sonic Spa Pro has made a difficult task much easier for me. Glad I made the purchase. It is awesome!
Partnering with Sonic Dental was an absolute pleasure from start to finish. The team was professional, responsive, and genuinely excited about the collaboration. They provided everything I needed to create high-quality, engaging content and were open to creative ideas that aligned with my audience.
The product itself — the Sonic Ultrasonic Cleaner — exceeded expectations. It was easy to use, sleek, and effective, making it a breeze to showcase authentically in my daily routine. My followers loved seeing it in action, and the positive response made this partnership feel even more rewarding.
I truly appreciate the opportunity to work with a brand that values quality, innovation, and influencer relationships. I would happily collaborate with Sonic Dental again in the future!
This is such a neat product that makes cleaning retainers easy and hassle free. It works with both types of retainers that I personally have, Invisalign/guard and Hawley retainers with the metal on them. Super easy to use and works great!
I have had 3 cleaners since march every single one has stopped working after 1 month!
The original got delayed without any contact when it was the colour out of stock so I chose a different colour.
I was then promised cleaning tablets as a sorry for the second machine breaking which I never got.
I am now waiting for a full refund and will buy elsewhere.
Cheap machines charged at a premium
Following on with this review I tried to leave a review on Facebook and they blocked me.
They have also offered me 2 boxes of free cleaning tablets to remove my review. This is disgusting I would rather not have anything of them and people be able to see how they work as a business.
I can see from other reviews other people have also had several machines break one after another.
I loved the way the Sonic dental’s cleaning pod works. I was able to see visible results on my brush head and my jewelry. Easy to use and portable. Definitely recommend it.
Sonic Denture Cleaner is very easy to use, leaves my dentures sparkling clean and fresh in 5 minutes. No more leaving dentures in a Denture bath overnight.
I am loving my Sonic Ultrasonic retainer cleaning spa. It keeps them so clean you can see through them. Easy to use. I can't live without it.
I highly recommend it to anyone who has dental appliances that need constant cleaning.
Have all 3 products, am satisfied with all of them. ^_^
At first I bought an off-brand sonic cleaner. It didn't do much. Then I bought the Sonic Dental Pro - and it was a huge difference. I could visibly see a difference the first time I used it, and after using it for a couple of weeks now, my night guard looks even cleaner. I then decided to try the Sonic water flossing device. Once I figured out what angle to put the head at, I got a good teeth/gum/tongue cleaning experience. It takes a couple of uses to get the technique for this device but it works well. And, since I have a trip coming up, I bought the Sonic Go case that has the sterilizing light in it. The case is compact and secure for my mouthguard, and I'll feel better knowing I at least have the UV light to kill bacteria while I travel without my main Sonic Pro cleaner. Would certainly recommend these products to others. Don't bother with the off-brand versions, it's just not worth it...
Had such a great time creating content for Sonic Pro! The entire process was super smooth — from concept to shoot, everything came together so effortlessly. I genuinely loved working with a product that’s not only innovative but also solves a real problem. Showing how the ultrasonic + UVC cleaning works (with just water!) made the content fun and impactful. Big thanks to the team for trusting my creative direction — can’t wait to do more like this!
Sonic Dental is a leading provider of ultrasonic and UVC cleaning devices specifically designed for dental appliances. The company's flagship product, the Sonic Spa Pro, utilizes proprietary Steribrite® technology to deliver clinical-grade cleaning through high-frequency ultrasonic waves and UVC light, effectively eliminating 99.9% of bacteria, viruses, and pathogens. This innovative device is suitable for cleaning a variety of dental appliances, including Invisalign aligners, retainers, night guards, dentures, and toothbrush heads.
Targeting both dental professionals and consumers, Sonic Dental focuses on improving oral hygiene through effective and convenient cleaning solutions. The company's products are designed and engineered in the U.K. to meet the needs of individuals seeking reliable and efficient methods for maintaining the cleanliness of their dental devices. With features like multiple cleaning modes and a robust warranty, Sonic Dental aims to enhance the overall dental care experience.