STEF is a leading European company specializing in the transport and logistics of fresh, frozen, and heat-sensitive food products. With a robust network that spans eight countries and includes over 300 multi-temperature sites, the company serves a diverse range of customers, including producers, manufacturers, distributors, and food service operators. STEF's expertise ensures efficient and reliable supply chain solutions tailored to the unique needs of the food market. The company is committed to sustainability and corporate social responsibility, focusing on reducing its environmental impact while promoting inclusion and equal opportunities within its workforce. STEF provides numerous job opportunities each year, emphasizing the importance of employee development and growth across various roles in transport and logistics.
TEST 1 receives overwhelmingly negative feedback from customers, with many labeling it as one of the worst courier services available. Common complaints focus on unreliable delivery, with numerous reviewers noting that deliveries often occur when businesses are closed, leading to significant issues, especially with perishable goods.
Customers express frustration over the lack of communication, citing instances where delivery notices are left without proper contact information. Additionally, there are reports of packages being lost or misdelivered, causing further distress for those relying on timely service. Despite a few positive mentions of the service, such as appreciation for specific deliveries, the overall sentiment is dominated by dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 54 | 100% | ● High |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.0 | 5 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 4 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 4 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 1.0 | 2 |
| May 25 | 1.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 2 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 1.6 out of 5 (poor) | 100 out of 100 | — | 54 |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 |
Bottom line: TEST 1 is #5 of 5 on overall rating in this group.
54 reviews of TEST 1. Filter by what matters to you.
Lunedì 4 dicembre mi dicono che non hanno consegnato e che la consegna è riprogrammata per oggi .....oggi chiamo e mi dicono che l'autista dice di aver consegnato lunedì ma pochi minuti dopo aggiornano la pagina con consegna effettuata oggi alle 12 e 39 .....chiamo subito a casa ma nessun pacco è stato consegnato ......indecente ......
Incommentabile. 2 giorni che sono a casa ad attendere la consegna e nessuno si presenta. Chiamo il primo giorno e la merce non è stata caricata sul camion. Motivo? Le strade di Dio sono infinite. Secondo giorno mi dicono che il corriere è passato ed ha suonato, io ero in casa e non ho sentito il citofono. Mistero risolto subito dall'operatrice che mi avvisa che è stata contatta la vicina... Io non voglio aggiungere altro. Voglio vedere domani cosa si inventeranno per essere ancora meno efficienti.
Mai visto un corriere così. Ritirano il pacco a Verona il giorno 24 ottobre e programmano la consegna a Brescia il giorno 31 ottobre. 2 ore di tragitto loro 7 giorni. Il 31 li chiamo e stranamente non sanno nulla e mi riprogrammano la consegna al 7 novembre scandaloso. Chiamo la ditta dove ho comprato e magicamente sul sito della stef la consegna si aggiorna al 3 novembre. Ma il 3 succede che non vengono e nelle note scrivono che è stata posticipata da me. Assurdo sono ridicoli e non affidabili
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consegnano a roma alle 6:30 del mattino
STEF is a leading European company specializing in the transport and logistics of fresh, frozen, and heat-sensitive food products. With a robust network that spans eight countries and includes over 300 multi-temperature sites, the company serves a diverse range of customers, including producers, manufacturers, distributors, and food service operators. STEF's expertise ensures efficient and reliable supply chain solutions tailored to the unique needs of the food market. The company is committed to sustainability and corporate social responsibility, focusing on reducing its environmental impact while promoting inclusion and equal opportunities within its workforce. STEF provides numerous job opportunities each year, emphasizing the importance of employee development and growth across various roles in transport and logistics.
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