Commande jamais reçue.
Commande jamais reçue. GROSSE ARNAQUE !!! (commande n° 127338-33962976_1741155720 )

Paris Saint-Germain operates an online store at store.psg.fr, offering a wide range of products related to the renowned French football club. The company specializes in sporting apparel, merchandise, and accessories that cater to fans of all ages. Customers can find items such as jerseys, training gear, and memorabilia that reflect their support for the team. The target market for Paris Saint-Germain's online store includes football enthusiasts, club supporters, and individuals seeking high-quality sports fashion. With a focus on authentic merchandise, the company aims to enhance the fan experience by providing access to exclusive products that celebrate the club's identity and heritage. By combining quality with a diverse selection, Paris Saint-Germain serves as a key destination for those looking to express their allegiance to one of Europe's leading football clubs.
Paris Saint-Germain's online shopping experience is largely disappointing for consumers, with a significant number of reviews expressing frustration over order fulfillment and customer service. Many reviewers report that their orders, including jerseys and other merchandise, are delayed or never arrive, despite paying for express shipping.
Complaints about the lack of communication from customer service are prevalent, with customers unable to get timely updates or assistance regarding their orders. However, some positive feedback highlights the quality of the products when they do arrive, as well as the efficiency of the delivery process for those who receive their items on time. Overall, while there are a few satisfied customers, the overwhelming sentiment reflects dissatisfaction with the service and order management, leading to a negative overall impression.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 100 | 100% | -2.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 3.9 | 27 |
| May 25 | 1.9 | 11 |
| Jun 25 | 1.7 | 50 |
| Jul 25 | 1.0 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Bonjour suite à erreur de flocage sur le t shirt, et après réclamation le service commercial a finalement procédé à u...”
“J'ai commandé un maillot pour l'anniversaire de mon fils”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 2.2 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.7 out of 5 (poor) | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Paris Saint-Germain is #4 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.7).
100 reviews of Paris Saint-Germain. Filter by what matters to you.
Quick answers to the questions people ask most.
Yes, Paris Saint-Germain is a legitimate company with numerous reviews from customers. However, many recent reviews highlight issues with order fulfillment and customer service.
While Paris Saint-Germain is not a scam, customer feedback indicates concerns about delayed deliveries and unresponsive customer service, which can cause frustration for buyers.
Paris Saint-Germain offers a variety of merchandise including jerseys, apparel, and accessories for fans of the club.
Paris Saint-Germain typically accepts major credit cards and online payment methods, though specific options may vary by transaction.
You can contact Paris Saint-Germain's customer support through their website, but many customers report difficulties in getting timely responses.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Great experience
🔴 Très mauvaise expérience avec le service retour du site PSG 🔴 Je suis extrêmement déçu par la gestion de mon retour. J’ai renvoyé un maillot via le service Relais Colis (QR Code) le 11/02/2025 en suivant scrupuleusement la procédure indiquée sur le site. ✔️ Numéro de commande : 279-5677-4916 ✔️ Montant payé : 79,99 EUR ✔️ Numéro de suivi ReBOUND : 90RN0420000001 Le colis a bien été déposé et pris en charge, mais depuis… plus aucune nouvelle. Aucun mail de confirmation de réception, aucun remboursement, rien. Le service client est injoignable ou ne répond pas aux sollicitations. C’est tout simplement inacceptable pour une boutique officielle. ➡️ À fuir si vous voulez un service client fiable. C’est dommage de ternir l’image d’un grand club avec une telle gestion.
Bonjour à tous, à toutes, le délai d’expédition est bien respecté des emballages des colis excellent le site est simple et efficace. Et pour finir une simple idée. À mon avis vous devez rajouter encore plus de produits dédiés au Paris Saint-Germain, encore plus innover en général. Merci à toute votre équipe. Bonne continuation au top ici c’est Paris.
Commande reçu rapidement et en très bon état
site sérieux commandes égale a mes envies cordialement
Très content du produit mais totalement déçu du service de livraison J’ai opté pour une livraison sous 1-2 jours ouvrés (commandé le jeudi soir) et j’ai été livré le lundi midi Les frais de livraison pour un timing réduit sont élevés =13,50€, mais encore si le service était à la hauteur je comprendrais L’achat était pour une occasion très particulière, l’anniversaire d’un enfant qui avait lieu le dimanche, le timing de livraison n’a pas été respecté, et malheureusement beaucoup de déception le dit jour
Livraison rapide. Produit de très bonne facture. ALLEZ PARIS !!
Dommage que lorsqu on nous dit que notre colis est livré le le demain dans un point relais de ne pas être informé l heure à laquelle le colis en censé arrivé à ce fameux point relais. Au final, j’ai dû y aller deux fois … Cordialement
Très bien sérieux
Magnifique
Paris Saint-Germain operates an online store at store.psg.fr, offering a wide range of products related to the renowned French football club. The company specializes in sporting apparel, merchandise, and accessories that cater to fans of all ages. Customers can find items such as jerseys, training gear, and memorabilia that reflect their support for the team. The target market for Paris Saint-Germain's online store includes football enthusiasts, club supporters, and individuals seeking high-quality sports fashion. With a focus on authentic merchandise, the company aims to enhance the fan experience by providing access to exclusive products that celebrate the club's identity and heritage. By combining quality with a diverse selection, Paris Saint-Germain serves as a key destination for those looking to express their allegiance to one of Europe's leading football clubs.
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