Stores Online is a French company specializing in high-quality outdoor living solutions, including bioclimatic aluminum pergolas, awnings, and various forms of aluminum closures. With a commitment to providing factory-direct pricing, Stores Online ensures that customers receive competitive rates on their products, which are all manufactured in France. The company offers a range of products designed to enhance outdoor spaces, including the HELIOS bioclimatic pergola and the EOLE awning, both known for their design and functionality.
Targeting homeowners and businesses looking to improve their outdoor areas, Stores Online provides solutions that combine aesthetics with durability. The company emphasizes customer satisfaction through free direct home delivery across France and a five-year warranty on all products. By focusing on superior quality and innovative designs, Stores Online aims to meet the demands of customers seeking reliable outdoor protection and comfort.
Stores Online receives overwhelmingly positive feedback for its high-quality products and efficient service. Reviewers frequently praise the durability and aesthetic appeal of items like custom awnings and pergolas, highlighting the excellent craftsmanship and attention to detail.
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Many customers appreciate the user-friendly website and the ease of placing orders, often noting the reasonable pricing and timely delivery. The provision of free fabric samples is also a notable positive aspect. However, there are some minor complaints regarding the accuracy of color representations in the product simulator and occasional delays in delivery, though these are generally communicated effectively. Overall, consumers express high satisfaction with their purchases and recommend Stores Online for home and garden projects.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
50
100%
+0.1
● Low
4.6 / 5 overall
=
50 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.8▲ 0.1
12-month avg
4.8
All-time
4.6
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 25
5.0
1
Mar 25
5.0
2
Apr 25
5.0
1
May 25
4.0
1
Jun 25
4.3
3
Jul 25
5.0
8
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 50 most recent reviews.
Top praiseof 44 positive reviews
Customer service25%
11 mentions
Website & app9%
4 mentions
Easy to use7%
3 mentions
“Commande facile à réaliser”
On “Customer service” · Jul 19, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Garden & Outdoor.
Overall rating and review count for this company and similar companies
beau produit rapport qualité prix sans aucun doute,un bemol toutes fois concernant la livraison qui devait être assurée par 2 livreurs,malheureusement le jeune homme était seul et j ai du l aider car impossible de faire autrement.sympa pour les clients âgés en incapacité de fournir de l aide dans ces conditions .....pas sérieux ! revoir la copie.......
après avoir acheté un storebanne j'ai acheté le capteur de vent pour la fermeture automatique, j'ai eu quelques problèmes avec l'installation mais j'ai téléphoné à STORESONLINE et le monsieur qui a répondu au téléphone en deux minutes a compris et expliqué comment faire. Je suis satisfait du Store banne 6m que j'ai acheté chez Storeonline et du service. Normalement quand on appelle SAV on ne tombe jamais sur un expert mais chez STORESONLINE j'ai appelé deux fois pour avoir de l'aide et je suis toujours tombé sur une personne vraiment compétente ! merci.
Très bon produit, la qualité était au rdv, du coup une installation facile (prévoir un pote) ... Produits installer en bord de mer il faut juste la viserie adéquat. Juste une petit couac avec le transporteur (je suppose un sous-traitant pas chère) qui n'était pas équipée pour le déchargement du produit.
A bientôt pour mon prochain achat...
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Nous collaborons avec Storesonline en toute confiance
Nous collaborons avec Storesonline en étant complétement satisfait tant sur l'accueil téléphonique, l'assistance pour commander ou le suivi jusqu'à la pose définitive.
Equipe sérieuse, compréhensive, arrangeante.
Personnellement nous avons acheté 2 stores bannes, puis pallisade de clôture. Aucun problème.
Les notices sont précises pour poser sans le moindre problème. Il faut bien suivre les consignes, c'est important ...
Quant au transport c'est pareil : date et heure de livraison respectée avec du personnel sérieux également
N'hésitez pas à commander en toute confiance
David et Patrick
1/ Produit de bonne facture conforme à la description livré dans les délais à un prix très compétitif 2/ Peu de visibilité concernant l'évolution de la commande 3/ Réponse à une question technique peu convaincante: j'ai du contacter le fabricant du système de motorisation pour obtenir une réponse utile.
Très joli banne avec éclairage Led, protection pour le vent, très belle effet de jour et la nuit super éclairage pour les soirées d'été.
Posé moi même, mise en fonction facile, entreprise sérieuse.
Pour la pose bon bricoleur.
Stores Online is a French company specializing in high-quality outdoor living solutions, including bioclimatic aluminum pergolas, awnings, and various forms of aluminum closures. With a commitment to providing factory-direct pricing, Stores Online ensures that customers receive competitive rates on their products, which are all manufactured in France. The company offers a range of products designed to enhance outdoor spaces, including the HELIOS bioclimatic pergola and the EOLE awning, both known for their design and functionality.
Targeting homeowners and businesses looking to improve their outdoor areas, Stores Online provides solutions that combine aesthetics with durability. The company emphasizes customer satisfaction through free direct home delivery across France and a five-year warranty on all products. By focusing on superior quality and innovative designs, Stores Online aims to meet the demands of customers seeking reliable outdoor protection and comfort.