Sunrun is a residential solar energy company that provides solar panel installation and energy services to homeowners. The company offers solar system design, installation, monitoring, and maintenance services, along with battery storage solutions and solar financing options. Sunrun operates as a solar service provider helping customers transition to renewable energy for their homes.
Sunrun receives a generally positive reception from customers, with many praising the effectiveness of their solar systems and the professionalism of the installation teams. Reviewers highlight the user-friendly monitoring system and the significant savings on energy bills as major benefits.
Several customers express satisfaction with the installation process, noting that teams are punctual and respectful of their properties. However, there are recurring complaints about the sales experience, with some feeling misled by promises regarding timelines and savings. Additionally, communication during the installation process could be improved, as some customers report frustration in receiving updates. Overall, while Sunrun excels in product quality and installation, the sales approach leaves room for improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Solar Energy.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | +7% | 650 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 19 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 17 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of Sunrun. Filter by what matters to you.
Best decision we made for our home. The panels look sleek and our energy bills are practically nothing now. The whole process from consultation to installation took about 3 months. The app is really cool for tracking production too.
Two years in and very satisfied with our decision to go solar with Sunrun. The monitoring system makes it easy to see our energy production and the customer portal is user-friendly. Highly recommend for anyone considering solar.
Had an issue with my monitoring system and they sent someone out within 48 hours to fix it. The technician was knowledgeable and explained everything clearly. Very impressed with their responsiveness.
The installation team was professional and completed everything in one day. My electric bills have dropped significantly since going solar. The monitoring app makes it easy to track energy production. Only minor complaint is the sales process took longer than expected.
Quick answers to the questions people ask most.
Sunrun is a leading residential solar company that provides solar panel installation, battery storage solutions, and solar energy services. They offer solar leasing, purchasing options, and power purchase agreements to help homeowners switch to clean energy.
Solar installation costs vary based on your home's energy needs, roof size, and location. Sunrun offers multiple financing options including $0 down solar plans, leasing, loans, and cash purchases to make solar accessible for different budgets.
Yes, Sunrun provides free home solar consultations to assess your property and energy needs. During the consultation, they'll evaluate your roof, discuss financing options, and provide a customized solar proposal.
Sunrun operates in over 20 states across the United States, primarily in areas with strong solar incentives and favorable policies. You can check their website or call to confirm service availability in your specific location.
The typical solar installation process takes 1-3 months from contract signing to system activation. The actual installation usually takes 1-3 days, but permitting and utility approvals can extend the overall timeline.
Sunrun offers comprehensive warranties that typically include 10-25 year product warranties on solar panels and inverters. They also provide ongoing monitoring and maintenance services to ensure optimal system performance.
You can contact Sunrun through their website chat, by calling their customer service phone line, or through their mobile app. They also provide online account management for existing customers to track system performance and billing.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, Sunrun manages the entire installation process including obtaining necessary permits, coordinating utility interconnection, and handling inspections. This full-service approach simplifies the solar installation experience for homeowners.
Sunrun provides monitoring tools through their mobile app and online portal where you can track your system's energy production, savings, and performance in real-time. They also offer proactive monitoring to identify and address any issues quickly.
Sunrun is a residential solar energy company that provides solar panel installation and energy services to homeowners. The company offers solar system design, installation, monitoring, and maintenance services, along with battery storage solutions and solar financing options. Sunrun operates as a solar service provider helping customers transition to renewable energy for their homes.
