What types of awnings does Sunsetter offer?
Sunsetter specializes in retractable awnings for patios, decks, and outdoor spaces. They offer manual and motorized options in various sizes and fabric colors to suit different home styles and preferences.

Sunsetter is a business services company that likely provides retractable awning and outdoor shade solutions for residential and commercial properties. The company specializes in motorized and manual awning systems designed to extend outdoor living spaces and provide sun protection. Their services typically include consultation, installation, and maintenance of outdoor shade products.
Reviewers generally appreciate Sunsetter for its impressive product quality and efficient installation services. Many customers highlight how the retractable awnings have transformed their outdoor spaces, providing excellent shade and functionality.
The installation teams receive praise for their professionalism and speed, with several noting that the process was completed smoothly. However, there are notable complaints regarding customer service, with some consumers expressing frustration over slow response times and difficulties in obtaining support for warranty issues. While the product itself is well-received, the sales process has been described as pushy, leading to mixed feelings about the overall experience. Despite these criticisms, the majority of feedback remains positive, reflecting satisfaction with the quality and installation of the awnings.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Garden & Outdoor.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 2.9 out of 5 (fair) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of Sunsetter. Filter by what matters to you.
6 months ago
Happy with the awning but wish the consultation process was more thorough. They missed some details about our space that caused minor complications during installation.
6 months ago
This has completely changed how we use our patio. The shade coverage is perfect and the retractable feature means we can still enjoy full sun when we want it. Installation was quick and professional.
6 months ago
Love the retractable awning - it's exactly what we needed for our deck. The installation crew did a fantastic job and were very careful with our landscaping. Only complaint is that it took nearly two... See more
6 months ago
Exactly what we were looking for to provide shade on our south-facing deck. Easy to operate and looks great. Customer service was helpful throughout the process.
Quick answers to the questions people ask most.
Sunsetter specializes in retractable awnings for patios, decks, and outdoor spaces. They offer manual and motorized options in various sizes and fabric colors to suit different home styles and preferences.
Pricing varies based on size, features, and installation requirements. Contact Sunsetter directly for a free estimate and consultation to get accurate pricing for your specific needs.
Yes, Sunsetter offers professional installation through their network of authorized dealers and installers. They also provide detailed instructions for customers who prefer DIY installation.
Sunsetter typically offers a limited warranty on their awnings, covering both the frame and fabric. Specific warranty terms and duration may vary by product model and should be confirmed at time of purchase.
You can schedule a free estimate by calling Sunsetter's customer service line or filling out the request form on their website. A representative will contact you to arrange a convenient consultation time.
Sunsetter awnings are designed to handle normal weather conditions but should be retracted during high winds, storms, or heavy snow. The retractable design allows you to protect the awning when weather conditions are severe.
Business hours may vary by location and dealer. Contact your local Sunsetter dealer or call their main customer service line for specific hours of operation.
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Happy with the awning but wish the consultation process was more thorough. They missed some details about our space that caused minor complications during installation.
This has completely changed how we use our patio. The shade coverage is perfect and the retractable feature means we can still enjoy full sun when we want it. Installation was quick and professional.
Love the retractable awning - it's exactly what we needed for our deck. The installation crew did a fantastic job and were very careful with our landscaping. Only complaint is that it took nearly two weeks to get someone out for the initial consultation, which was longer than expected.
Exactly what we were looking for to provide shade on our south-facing deck. Easy to operate and looks great. Customer service was helpful throughout the process.
Best investment we've made for our outdoor space. The motorized option is so convenient.
Definitely not the cheapest option out there, but you get what you pay for. The craftsmanship is solid and the warranty gives peace of mind. Installation team was punctual and cleaned up after themselves.
The team was professional and completed the awning installation in about 3 hours. The quality is outstanding and it's already made our patio much more comfortable. Highly recommend their services!
The awning works well and the installers were knowledgeable. Had a minor issue with scheduling but they made it right. The fabric quality seems durable and the color has held up well after 6 months.
While the product works as advertised, getting support after installation has been difficult. Called multiple times about a warranty issue and haven't received a callback. The awning is fine but the service needs improvement.
Product quality is good but the sales process was a bit pushy. They kept trying to upsell additional features we didn't need. Installation went smoothly though and we're happy with the final result.
The awning itself is fine, but the installation took much longer than promised and they had to come back twice to fix alignment issues. Eventually got it sorted out but was frustrating.
Really impressed with the build quality and attention to detail. The motorized controls work flawlessly and it's held up great through some strong winds. Would definitely use them again.
Sunsetter may offer financing options through approved credit programs. Contact them directly to inquire about current financing offers and qualification requirements.
Most Sunsetter awning installations can be completed in a few hours to one day, depending on the complexity and size of the project. Your installer will provide a more specific timeline during the consultation.
Yes, Sunsetter provides replacement parts and accessories for their awnings. Contact customer service with your model information to order specific parts or schedule service.
Sunsetter is a business services company that likely provides retractable awning and outdoor shade solutions for residential and commercial properties. The company specializes in motorized and manual awning systems designed to extend outdoor living spaces and provide sun protection. Their services typically include consultation, installation, and maintenance of outdoor shade products.