Sunsetter is a business services company that likely provides retractable awning and outdoor shade solutions for residential and commercial properties. The company specializes in motorized and manual awning systems designed to extend outdoor living spaces and provide sun protection. Their services typically include consultation, installation, and maintenance of outdoor shade products.
Reviewers generally appreciate Sunsetter for its impressive product quality and efficient installation services. Many customers highlight how the retractable awnings have transformed their outdoor spaces, providing excellent shade and functionality.
The installation teams receive praise for their professionalism and speed, with several noting that the process was completed smoothly. However, there are notable complaints regarding customer service, with some consumers expressing frustration over slow response times and difficulties in obtaining support for warranty issues. While the product itself is well-received, the sales process has been described as pushy, leading to mixed feelings about the overall experience. Despite these criticisms, the majority of feedback remains positive, reflecting satisfaction with the quality and installation of the awnings.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Garden & Outdoor.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 2.9 out of 5 (fair) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of Sunsetter. Filter by what matters to you.
Quick answers to the questions people ask most.
Sunsetter specializes in retractable awnings for patios, decks, and outdoor spaces. They offer manual and motorized options in various sizes and fabric colors to suit different home styles and preferences.
Pricing varies based on size, features, and installation requirements. Contact Sunsetter directly for a free estimate and consultation to get accurate pricing for your specific needs.
Yes, Sunsetter offers professional installation through their network of authorized dealers and installers. They also provide detailed instructions for customers who prefer DIY installation.
Sunsetter typically offers a limited warranty on their awnings, covering both the frame and fabric. Specific warranty terms and duration may vary by product model and should be confirmed at time of purchase.
You can schedule a free estimate by calling Sunsetter's customer service line or filling out the request form on their website. A representative will contact you to arrange a convenient consultation time.
Sunsetter awnings are designed to handle normal weather conditions but should be retracted during high winds, storms, or heavy snow. The retractable design allows you to protect the awning when weather conditions are severe.
Business hours may vary by location and dealer. Contact your local Sunsetter dealer or call their main customer service line for specific hours of operation.
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Sunsetter may offer financing options through approved credit programs. Contact them directly to inquire about current financing offers and qualification requirements.
Most Sunsetter awning installations can be completed in a few hours to one day, depending on the complexity and size of the project. Your installer will provide a more specific timeline during the consultation.
Yes, Sunsetter provides replacement parts and accessories for their awnings. Contact customer service with your model information to order specific parts or schedule service.
Sunsetter is a business services company that likely provides retractable awning and outdoor shade solutions for residential and commercial properties. The company specializes in motorized and manual awning systems designed to extend outdoor living spaces and provide sun protection. Their services typically include consultation, installation, and maintenance of outdoor shade products.
