De få problemene som har oppstått har…
De få problemene som har oppstått har blit fikset kjapt og kostnadsfritt. Veldig fornøyd etter 4 år med Tesla Model 3.

Tesla Inc.
Tesla receives overwhelmingly negative feedback, with many reviewers expressing frustration over poor customer service and unreliable service centers. Customers frequently report long wait times and unresponsive staff, particularly in locations like Birmingham and Toulouse, leading to a sense of neglect and dissatisfaction.
While some consumers appreciate the quality and performance of Tesla vehicles, such as the Model Y and Model 3, these positives are overshadowed by the widespread complaints about service issues. Instances of misleading test drive promises and inadequate support during repairs further contribute to the negative sentiment. Although a few reviewers share positive experiences with specific products like the Powerwall, the overall consensus highlights significant dissatisfaction with Tesla's service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 1,000 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.4 | 42 |
| Sep 24 | 1.9 | 33 |
| Oct 24 | 1.6 | 29 |
| Nov 24 | 1.9 | 49 |
| Dec 24 | 1.7 | 36 |
| Jan 25 | 1.9 | 41 |
| Feb 25 | 1.6 | 38 |
| Mar 25 | 1.1 | 46 |
| Apr 25 | 1.3 | 28 |
| May 25 | 2.0 | 30 |
| Jun 25 | 1.5 | 32 |
| Jul 25 | 1.8 | 14 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Ik rijd nu 2 jaar in een Model Y en ben echt heel tevreden”
“Tesla has the worst customer service on earth”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 1.4 out of 5 (poor) | 1.3 out of 5 (poor) | −13% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,999 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 4.8 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 1.7 out of 5 (poor) | 3.0 out of 5 (fair) | 0% | 1,000 |
Bottom line: Tesla is #5 of 5 on overall rating in this group. On value, MSP - Motorcycle Spare Parts scores higher (4.9 vs 1.3).
1,000 reviews of Tesla. Filter by what matters to you.
De få problemene som har oppstått har blit fikset kjapt og kostnadsfritt. Veldig fornøyd etter 4 år med Tesla Model 3.
Hallo, hab einen gebrauchten bei Tesla gekauft. Bei und nach der Auslieferung mehrere Mängel festgestellt. Diese wurden anstandslos im Tesla Center Köln beseitigt wobei ich den Wagen in einem anderen SC erworben habe. Wo bekommt man sonst einen gebrauchten und mehrere Jahre alten mit einem Jahr Neuwagen Garantie? Zugegeben, hätte das SC Darmstadt, wo der Wagen her ist, vernünftig geprüft hätte ich Zeit gespart aber wer macht keine Fehler? Dass SC Köln kann ich nur empfehlen 👍
Quick answers to the questions people ask most.
Tesla currently offers the Model 3 sedan, Model Y SUV, Model S luxury sedan, and Model X SUV. The company also produces the Cybertruck pickup and Semi commercial vehicle.
Charging time varies by method: Superchargers can add 200+ miles in 15 minutes, while home charging with a Wall Connector typically takes 6-12 hours for a full charge. Level 1 charging with a standard outlet takes 24-48 hours.
Tesla provides a 4-year/50,000-mile basic warranty and an 8-year battery and drive unit warranty with varying mileage limits by model. The warranty covers manufacturing defects and certain component failures.
Yes, you can schedule a test drive through Tesla's website or mobile app. Simply select your preferred location, date, and time, and a Tesla representative will confirm your appointment.
Most Tesla Service Centers operate Monday through Saturday from 8:00 AM to 6:00 PM, with some locations offering extended hours. Hours may vary by location, so check your local service center's specific schedule online.
You can contact Tesla through the mobile app, by calling 1-877-79-TESLA (83752), or by visiting a Tesla store or service center. The mobile app offers 24/7 support for many common issues and questions.
Tesla offers a 7-day return policy from delivery date, allowing you to return your vehicle for a full refund minus a $1,000 fee and any usage charges. The vehicle must be in the same condition as delivered with under 1,000 miles added.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Alla jag varit i kontakt med på Tesla har varit professionella och tillmötesgående. Nöjd med bilen, inga problem hittills och väldigt lättanvänd mjukvara (model Y LR 2024). Wall Connector laddaren fungerar bra utan krångel. Attraktivt val för låg total ägandekostnad i nedre "premiumsegmentet". Har ägarerfarenhet av Porsche & Audi bilar.
Yes, Tesla offers financing through Tesla Financing with competitive rates and terms up to 72 months. You can also secure third-party financing or pay cash, and leasing options are available for most models.
Use the Tesla mobile app or your vehicle's navigation system to locate nearby Supercharger stations. The system shows real-time availability, charging speeds, and can route you to stations along your planned trip.
Tesla vehicles require minimal maintenance compared to gas cars - mainly tire rotation, cabin air filter replacement, and brake fluid checks. The mobile app will notify you when service is recommended, typically every 12,500 miles or annually.
Tesla Inc.