The Tree Center is an online retailer specializing in the sale of trees, shrubs, and plants, catering to homeowners and gardening enthusiasts looking to enhance their landscapes. With a vast inventory that includes popular varieties such as Japanese Maple, Crape Myrtle, and Hydrangeas, the company provides customers with a diverse selection not typically found at local nurseries. Operating through their website, thetreecenter.com, The Tree Center offers free shipping on qualified orders, making it convenient for customers to purchase plants from the comfort of their own homes. The company emphasizes quick delivery and effective packaging to ensure that all products arrive in excellent condition. By leveraging their expertise and extensive range of offerings, The Tree Center aims to support customers in creating thriving gardens and landscapes.
The Tree Center garners mixed reviews, with a notable portion of customers expressing dissatisfaction. Many reviewers appreciate the quality and condition of the trees upon arrival, highlighting the great selection and fast shipping as significant positives.
Satisfied customers often mention that their orders are well-packaged and arrive healthy, making gardening easier and more enjoyable. However, numerous complaints arise regarding the quality of the trees compared to local nurseries, with some stating that the trees received are smaller and less mature than expected. Additionally, issues with customer service and warranty claims are frequently noted, with several consumers feeling misled about the products and their return policies.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.3 | 6 |
| Aug 25 | 4.0 | 16 |
| Sep 25 | 4.6 | 13 |
| Oct 25 | 3.7 | 10 |
| Nov 25 | 4.3 | 11 |
| Dec 25 | 2.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Ordering was simple and delivery was quick”
“Beware please”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 3.3 out of 5 (fair) | 2.8 out of 5 (fair) | — | 60 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | — | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: The Tree Center is #4 of 5 on overall rating in this group. On service, My Home Move Conveyancing scores higher (4.8 vs 2.8).
60 reviews of The Tree Center. Filter by what matters to you.
I was disappointed. Tree was almost completely devoid of leaves and roots very small and short. Well packaged, and soil was wet. Clear that the tree had not be in the pot before. Will see what happens in the spring.
Just received my order. My crepe myrtle looks half dead. Not the vibrant plant I was expecting for the price. I will not be purchasing anything else from you so you can cancel my membership. So dissappointed.
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The Tree Center is an online retailer specializing in the sale of trees, shrubs, and plants, catering to homeowners and gardening enthusiasts looking to enhance their landscapes. With a vast inventory that includes popular varieties such as Japanese Maple, Crape Myrtle, and Hydrangeas, the company provides customers with a diverse selection not typically found at local nurseries. Operating through their website, thetreecenter.com, The Tree Center offers free shipping on qualified orders, making it convenient for customers to purchase plants from the comfort of their own homes. The company emphasizes quick delivery and effective packaging to ensure that all products arrive in excellent condition. By leveraging their expertise and extensive range of offerings, The Tree Center aims to support customers in creating thriving gardens and landscapes.
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