Trinity Logistics is a logistics and supply chain management company that specializes in providing comprehensive transportation solutions. The company offers a range of services, including freight brokerage, logistics management, and supply chain optimization. By leveraging advanced technology and a network of carriers, Trinity Logistics aims to streamline shipping processes and enhance operational efficiency for businesses across various industries. Targeting small to medium-sized enterprises, as well as larger corporations, Trinity Logistics caters to customers seeking reliable and cost-effective shipping options. With a focus on customer service and tailored logistics solutions, the company works to meet the specific needs of each client, ensuring their goods are transported safely and efficiently from origin to destination. Through its commitment to innovation and responsiveness, Trinity Logistics positions itself as a valuable partner in the logistics sector.
Trinity Logistics receives high praise for its exceptional customer service and efficient communication, with many reviewers highlighting the helpfulness and responsiveness of their staff. Customers appreciate the ease of arranging shipments and the quick turnaround times, often mentioning specific representatives like Kelsi, Doug, and Peter for their outstanding support.
However, there are notable complaints regarding the accounting process, which some find cumbersome and inefficient, often requiring multiple contacts to resolve issues. Additionally, there are concerns about load management, with instances of overweight loads and delays reported by carriers. Despite these criticisms, the overall sentiment remains positive, reflecting a strong reputation for service quality in the logistics sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 905 | 100% | -2.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.9 | 15 |
| Sep 24 | 4.4 | 13 |
| Oct 24 | 5.0 | 10 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 6 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 4.6 | 9 |
| May 25 | 1.0 | 2 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The customer service We received from our contact is just outstanding”
“The accounting process needs a lot of work”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.5 out of 5 (good) | 4.1 out of 5 (good) | −8% | 905 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Trinity Logistics is #1 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 3.5).
500 reviews of Trinity Logistics. Filter by what matters to you.
Love working with Trinity. Every time i book a load its always straight forward and honest and the rates are always fair. Especially love working with the Charlotte,NC Agent Office. Joe is always pleasant to work with.
Worked with broker Jonah L. who was very transparent and amazing to work with! Need more like her.
good company
Very professional and always provides good paying loads. Excellent partner to work with.
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This company is excellent, Andy Grubber is so professional and I really recommend working with this company.
We use Trinity all the time they are amazing. Fair rates pay quickly. Brendan Bolger and his office are amazing to work with. Also Kaylie Reed and her office are equally amazing.
By and large, it was a good experience; there was some delay at the pick up location as a result of too many carriers arriving at the same time to pick up orders, which was not the fault of Trinity Logistics, The broker from Trinity got in touch with me about 10 mins from my delivery thinking I should have gotten to my destination because she was not aware of the delay at the pick up. Outside that, every other thing went smoothly and I rate Trinity a five star.
Great people and Great Pay
Availability of freight in hand. Rates, Problem solving when arise always handle with great professionalism.
I like peaple they have others ten how bissnes are
Great experience
We have had the privilege of working with Trinity several times now and it is always a pleasure. Very communicative and professional.
Trinity Logistics is a logistics and supply chain management company that specializes in providing comprehensive transportation solutions. The company offers a range of services, including freight brokerage, logistics management, and supply chain optimization. By leveraging advanced technology and a network of carriers, Trinity Logistics aims to streamline shipping processes and enhance operational efficiency for businesses across various industries. Targeting small to medium-sized enterprises, as well as larger corporations, Trinity Logistics caters to customers seeking reliable and cost-effective shipping options. With a focus on customer service and tailored logistics solutions, the company works to meet the specific needs of each client, ensuring their goods are transported safely and efficiently from origin to destination. Through its commitment to innovation and responsiveness, Trinity Logistics positions itself as a valuable partner in the logistics sector.
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