Trulia is an online real estate platform that provides users with comprehensive listings of homes for sale and rental properties across various markets. The website offers detailed housing data, including neighborhood insights, school ratings, and resident reviews, allowing potential buyers and renters to make informed decisions about their living environments. Trulia's user-friendly interface enables individuals to search for properties based on location, price, and other criteria, catering to a diverse audience of homebuyers, renters, and real estate professionals. Targeting consumers who are looking for their next home, Trulia serves as a valuable resource for anyone interested in the real estate market. Its extensive database features a wide variety of listings, from single-family homes to apartments, making it suitable for different lifestyles and budgets. By incorporating local insights and community feedback, Trulia aims to enhance the home-search experience for its users.
Trulia receives significant criticism from users, with many expressing frustration over the platform's reliability and transparency. Reviewers frequently report issues with misleading listings, such as advertisements that misrepresent rental prices or fail to provide accurate information about properties.
There are complaints about unresponsive renters and the presence of scams, which detracts from the overall experience. Additionally, some users feel that the platform censors negative feedback about realtors, limiting honest discussions. However, a few customers have had positive experiences, praising the helpfulness of agents like Karla Perkins and the effectiveness of search notifications. Despite these positives, the overwhelming sentiment is negative, reflecting a lack of trust and satisfaction among users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 22 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 22 most recent reviews.
“I have had a good experience looking at houses through this website”
“I have scammers contacting me from out of state looking for a fee for background check and giving me wrong informatio...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Website & app | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.1 out of 5 (poor) | 100 out of 100 | 2.3 out of 5 (poor) | 2.6 out of 5 (poor) | 2.6 out of 5 (poor) | — | 22 |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 1.2 out of 5 (poor) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 |
Bottom line: Trulia is #5 of 5 on overall rating in this group. On website & app, Ingrams Water & Air scores higher (4.6 vs 2.3).
22 reviews of Trulia. Filter by what matters to you.
Over a year ago
I replied to apartments for rent on Trulia in my area. I have scammers contacting me from out of state looking for a fee for background check and giving me wrong information on the property. Please be... See more
Over a year ago
Trulia censors it's members. Unable to answer no if a neighborhood is safe to walk at night. Only gives you a yes and yes button to push. Not ok!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Trulia Renters Don't Respond Back 2-Let U Know If The Unit Accept S8 R Not? 2Percent Out Of 100Dont Answer At All. Wish I Could Give Them A Zero. To Be Honest-Zillow, Hot Pads N Other Rental Sites Don't Really Answer Back. Pissed Poor Sites.
I ordered from diamond stub earrings.DSE!! First of all the earrings looked really pretty on the site. It took me 2 months to receive my earrings I ordered them for a Christmas present. I contacted them they told me the earrings was being made cool. When I received the earrings they was very cloudy I decided to send them back now it's a month later and I'm still waiting on my refund I will not order from them again.I haven't received my refund yet
I replied to apartments for rent on Trulia in my area. I have scammers contacting me from out of state looking for a fee for background check and giving me wrong information on the property. Please beware of these scam artists.
Trulia censors it's members. Unable to answer no if a neighborhood is safe to walk at night. Only gives you a yes and yes button to push. Not ok!
Keller Williams Realty, Huntsville Alabama. Be careful of illegal activities from ROBERT SIMONS and KELSEY ZWACK PIZZATO. Using the VA loan, I made an offer on 611 O'Fallon Rd NW, Huntsville, AL 35811. The listing states: "NEW Floors, NEW Roof, NEW AMAZING SPA Bathrooms, NEW Paint, NEW Kitchen, NEW Windows! Crisp clean lines and modern design accentuate the bright a large rooms. The two stunning bathroom remodels are complete with new vanities and incredible tile." $1,000 earnest money. Paid $400 for the home inspection. Many issues. Full home inspection report. Especially the foundation and roof. The inspector said the roof is at least 20 years old. Tons of other issues with the house. The VA won't even approve the house because of the roof. The property should have been listed "as is". This is a total scam. Ripping people off. It is false advertising. The listing agent KELSEY ZWACK PIZZATO and ROBERT SIMONS and seller were aware of the roof issues. If this was the case, I would have never made an offer on the house. It's been games back and forth. The seller did not offer to replace the roof. I asked for evidence and proof with receipts of the"NEW roof". The seller did not. They purely lied. That's when they backed out and signed the mutual agreement. That's how you know it was a scam. They were aware of the roof issues. I also have information that KELSEY ZWACK PIZZATO has scammed and ripped off a client before. She was representing a buyer, house was inspected, roof issues, KELSEY ZWACK PIZZATO told the home inspection company NOT to put roof issues in the home inspection report. This is ongoing behavior of being a scam artist. I have contacted the Alabama real estate commission and the better business bureau. Emailed Keller Williams corporate. Now ROBERT SIMONS of the Keller Williams Huntsville office is threatening to sue me because I posted negative reviews online. He is disrespectful to veterans and said "You must have a bad case of PTSD. "
First ad I looked into was a lie
JJ,Ran into Karla Perkins by chance at a parking lot, and little did I know, she'd be my real estate lifesaver! A while back I bought what I thought was a gem, but turned out to be a bit of a lemon. Karla swooped in, worked her magic, kept me in the loop at all times.WITH SHE TACKLED EVERY ISSUE, BIFG OR SAMLL, grace and expertise. She was an unwavering force during a challenging situation, didn't let any obstacle distract her from helping sell my property. Her resilience and constant reassurance made a daunting process feel manageable. I highly recommend her services, I call Karla “The Special Agent”
Blatant SCAM. Watch the listing no 47224753. It says $2,520/mo, but it's actually per week and I've reported this already two times, and the listing is still there. Huge scam.
So of course everybody looks at real estate on the major sites. I landed on three homes on trulia. Of course after they force you to create an account! All three homes are sold! Land on two or three more! You're either not available or they don't match the search criteria that was entered! I got to tell you the internet is ruining our world! Anything to get your email address and make you log into an account so they can establish a connection to you for all times
The worst car rental establishment I have ever experienced. First, I waited 3 hours at the airport, waiting for a pick-up shuttle. I called the contact number listed on Priceline website without any answer. I began calling Priceline to contact the company, and initially, they had difficulties reaching business. During the numerous phone calls, I was hung up on by a female staff member because my "tone of voice was loud" after waiting 3 hours for shuttle pick. NO SH***T! I was given incorrect shuttle pickup instructions and even told I had the wrong phone number by some alien after i had just hung up with a supposedly Rent Cars 4less staff member. When I spoke to this person, he admitted the pickup instructions were incorrect on Priceline. He then instructed me to go to the rent center at the airport, which was incorrect. I had to catch the airport shuttle back to the airport to the sign indicating "E," where I was finally picked up by a shuttle 3 hours later. I was in tears by now. Once I finally arrived, I had to pay an extra $99 because my insurance coverage at 100k was insufficient. To rent their vehicles, you need 500k coverage. I rented a Nissan Sentra, which was not worth 500k replacement value. It was an overcharge to gain extra funds from their customers. The only reason I tolerated all this nonsense is because I wanted transportation, and my reservation was nonrefundable. This company does not care about their customers. They are MONEY HUNGRY. THE FARES ARE LOW BUT YOU WILL HAVE EXTRA CHARGES THAT ACCUMULATE ON THE FINAL BILL. After waiting 3 hours for a car, I was not offered any discount or free day rental for my inconvenience or to better customer service. I was warned by several staff personnel at the FLL airport that thos company was crap and now I believe them. I will never rent from this company again, and I hope others do not go through what I did with this THIRSTY rental car business. After this traumatic event, I plan to rent only from national car rental chains. It is true, you get what you pay for... and this car rental establishment is the bottom of the chain. PLEASE DON'T RENT CAR FROM RENT CARS 4LESS DANIA. They are not worth your hard earned money.
My daughter and son Inlaw found a house is on Jefferson Street, Belton Missouri and offered full asking price. All they wanted was to move in by the end of July. All financing is in place and they respond back they’re not ready to sell. Sounds like one big scam to me. Just like back in 2008. When the world was scammed out of their homes and all the billionaires bought them up and forced people to the streets.
I have vacant land of 4 acres in Virginia. It's vacant...like a meadow. So why, when I input the address of my land shows a house that's off the market? That is extremely misleading and false.
A profile was automatically created "based on [my] recent activity". I've never heard of this website. Can't even delete the account without contacting them and handing over more info
Very unfortunate that they removed the crime map which was a useful resource. They claim it was because of "bias" and "discrimination" against certain demographics, which makes absolutely zero sense. The real reason is that it will allow them to sell more homes by withholding important data from their customers. Apparently they think that is more important than helping them live in a safe neighborhood, especially those with small children etc.
I have been pleased with the searches and notifications. May I suggest you include the zip code in the initial notice? It takes extra steps to search after you get the notification. Zillow (which I know you are owned by) includes the zip code. Thank you.
I have mixed feelings… I wish I could view all my favs on the map and create collections, there are too many houses to look through and I’m getting demoralized
The negative reviews regarding the realtors on their site are censored. When you write a negative review about a realtor on there, the review is heavily scrutinized to the point of being taken down or just not even posted at all. Their community guidelines have NO policy about reviews that are restrained, truthful and negative. If they happen to hurt the realtor's feelings then so be it, maybe change your behavior so that you don't earn more negative reviews. Once a negative review is submitted, it will likely never be posted. When you contact zillow/trulia (same shady company) about it, you will get a response from Sophie Chen of Manhattan, NY. She will twist herself into knots writing grammatically-poor and vague emails defending the realtor as if Sophie was right there when the realtor called me a **** and refused to honor the original contract we had. Sophie will claim a review that has any negative slant about a realtor they subcontract or want to lure into a subcontract deal, does not deserve to have something so hurtful as a one star review, then will attempt to pick apart the review and question if it is factual. Again, playing pretend investigator and acting as though she was there when the realtor and I had met. It's funny how the positive reviews with racist language in them aren't scrutinized but negative reviews need to be investigated with a fine- toothed comb. I wonder why the negative reviews get the "special" treatment. Realtors pay for pumped up reviews and "premier" status on those two websites and when you already have a thin skin, well, it speaks for itself. Go ahead and try to warn people about a shady realtor with a violent temper. You will find yourself in the exact same situation. Let good ole Sophie Chen know how you feel and how pathetic their customer service is while they pick apart honest reviews to protect their worthless "premier status" realtors.
I have had a good experience looking at houses through this website.
Karla Divine was my agent while looking for a floating home in the Portland area. This is a different kind of market, with lots of issues and problems that are unusual. Karla was great in guiding me through the tunnel. She knows this market and always had the knowledge or knew where to get it. And she always was tuned into what I was looking for, and didn't try to oversell me on expensive properties. And in the end, when the seller was killing me, she helped negotiate a way out and I was saved. Overall a great agent.
Great site to find homes!!! Fast and convenient to find homes your looking for in your price range!!!
Trulia is an online real estate platform that provides users with comprehensive listings of homes for sale and rental properties across various markets. The website offers detailed housing data, including neighborhood insights, school ratings, and resident reviews, allowing potential buyers and renters to make informed decisions about their living environments. Trulia's user-friendly interface enables individuals to search for properties based on location, price, and other criteria, catering to a diverse audience of homebuyers, renters, and real estate professionals. Targeting consumers who are looking for their next home, Trulia serves as a valuable resource for anyone interested in the real estate market. Its extensive database features a wide variety of listings, from single-family homes to apartments, making it suitable for different lifestyles and budgets. By incorporating local insights and community feedback, Trulia aims to enhance the home-search experience for its users.
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