Trulia is an online real estate platform that provides users with comprehensive listings of homes for sale and rental properties across various markets. The website offers detailed housing data, including neighborhood insights, school ratings, and resident reviews, allowing potential buyers and renters to make informed decisions about their living environments. Trulia's user-friendly interface enables individuals to search for properties based on location, price, and other criteria, catering to a diverse audience of homebuyers, renters, and real estate professionals.
Targeting consumers who are looking for their next home, Trulia serves as a valuable resource for anyone interested in the real estate market. Its extensive database features a wide variety of listings, from single-family homes to apartments, making it suitable for different lifestyles and budgets. By incorporating local insights and community feedback, Trulia aims to enhance the home-search experience for its users.
Trulia receives significant criticism from users, with many expressing frustration over the platform's reliability and transparency. Reviewers frequently report issues with misleading listings, such as advertisements that misrepresent rental prices or fail to provide accurate information about properties.
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There are complaints about unresponsive renters and the presence of scams, which detracts from the overall experience. Additionally, some users feel that the platform censors negative feedback about realtors, limiting honest discussions. However, a few customers have had positive experiences, praising the helpfulness of agents like Karla Perkins and the effectiveness of search notifications. Despite these positives, the overwhelming sentiment is negative, reflecting a lack of trust and satisfaction among users.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.1
22
100%
● Low
2.1 / 5 overall
=
22 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Mar 2025.
Last 3 months
1.0
12-month avg
1.0
All-time
2.1
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.0
1
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
1.0
2
Feb 25
—
0
Mar 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 22 most recent reviews.
Top praiseof 6 positive reviews
Website & app50%
3 mentions
“I have had a good experience looking at houses through this website”
On “Website & app” · May 13, 2020
Top complaintsof 15 negative reviews
Scam33%
5 mentions
Response time20%
3 mentions
Payment issues20%
3 mentions
Account issues13%
2 mentions
“I have scammers contacting me from out of state looking for a fee for background check and giving me wrong informatio...”
On “Scam” · Jan 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Trulia lists thousands of properties, but the main problem is that honest reviews of properties left on site are never posted. Leaving the propective tenant / buyer without the knowledge needed to make an informed decision about the neighborhood from hell that they will be moving into.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Trulia is an online real estate platform that provides users with comprehensive listings of homes for sale and rental properties across various markets. The website offers detailed housing data, including neighborhood insights, school ratings, and resident reviews, allowing potential buyers and renters to make informed decisions about their living environments. Trulia's user-friendly interface enables individuals to search for properties based on location, price, and other criteria, catering to a diverse audience of homebuyers, renters, and real estate professionals.
Targeting consumers who are looking for their next home, Trulia serves as a valuable resource for anyone interested in the real estate market. Its extensive database features a wide variety of listings, from single-family homes to apartments, making it suitable for different lifestyles and budgets. By incorporating local insights and community feedback, Trulia aims to enhance the home-search experience for its users.