Paid for Medichecks blood draw through…
Paid for Medichecks blood draw through Tuli .. no instructions/ contact to explain how to book draw at local pharmacy selected

Tuli is a healthcare service platform that partners with local pharmacies across the UK to provide accessible diagnostic testing and health solutions. With over 300 pharmacy partners, Tuli enables pharmacies to function as local diagnostic hubs, offering services such as blood testing, health checks, and weight loss programs. The company caters to both individuals seeking convenient healthcare options and healthcare providers in need of efficient diagnostic services. Tuli offers various solutions tailored to the needs of healthcare providers, including phlebotomy services and complete end-to-end testing packages. By facilitating the collection and processing of samples through local pharmacies, Tuli enhances the efficiency of healthcare delivery while ensuring reliable access to health services for the community. The platform emphasizes convenience and quality, making healthcare more accessible for patients in their neighborhoods.
Tuli Health receives high praise for its excellent service and efficient processes, with many reviewers highlighting the friendly staff and quick turnaround on results. Customers appreciate the clear communication and ease of booking, often noting that the service is worth the price.
However, some negative feedback emerges regarding issues with blood draw bookings and delays in receiving results, which have left a few consumers frustrated. Specific complaints mention difficulties in contacting pharmacies for blood draws and dissatisfaction with customer service in certain situations. Despite these concerns, the overall sentiment remains overwhelmingly positive, with a strong emphasis on the quality of care and support provided by Tuli Health.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 35 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 5.0 | 2 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 35 most recent reviews.
“Very positive experience using Tuli Health's blood test service”
“Paid for Medichecks blood draw through Tuli”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
| Company | Overall | Legit | Service | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 35 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: Tuli is #3 of 5 on overall rating in this group.
35 reviews of Tuli. Filter by what matters to you.
Over a year ago
Paid for Medichecks blood draw through Tuli .. no instructions/ contact to explain how to book draw at local pharmacy selected
Over a year ago
I was called by Jiawei. She guided me honestly about weight maintenance and the importance of a healthy diet. I was so grateful for her honesty and experience. Thank you so much xx
Over a year ago
Nice service and friendly communication, generally good!
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Paid for Medichecks blood draw through Tuli .. no instructions/ contact to explain how to book draw at local pharmacy selected
I was called by Jiawei. She guided me honestly about weight maintenance and the importance of a healthy diet. I was so grateful for her honesty and experience. Thank you so much xx
Very positive experience using Tuli Health's blood test service. There were many different tests to choose from. The process was very efficient and streamlined. I was very impressed to receive my test results the same day. I definitely recommend using this service, especially since it is simple to book and the turnaround of results is quick.
Nice service and friendly communication, generally good!
Really easy to contact both by phone and email. Communication clear, prompt and friendly. Will be very happy to use this service again in the future.
The service here is absolutely worth the money!Recommended.
The service is excellent with fast speed. And all the stuff are really patient. Thank you so much.
Tuli offer exceptional service. Results come well within 24 hours and our account manager KC is fantastic. Reliable and helpful.
I booked a whole of International travel to the UK, excellent service, everything you need for travelling and keep yourself safe!!!
I am not happy with tuli health clinical people they said I had covid 8 was suppose to travel to go to my sons funeral after he was murdered in 🇯🇲 Jamaica and they said I was positive and my partnar negative how we all took a separate test me him my son all negative nothing was wrong with me fit and healthy tuli sent a courier out on the 4th of January he waited I gave him back the test I paid £200 prior to that through the Westbury chemist in streatham that second test came back negative then I saw on my Gmail a certificate of the first one that said I never had covid I want compensation for the loss of my money I spent and my ticket I bright to go to my sons funeral the inconvenience and upsets this has caused me feeling emotional everyday high blood pressure affected my health anxiety and depression and getting agitated regular 😢💔😭and all the disappointments not corresponding with me calling over a dozen times leaving messages staffs names I have on record revert to me ASAP THANK YOU
I had to wait a week for my result and was very annoyed. Eventually I contacted Tuli and Jiawei the MD kindly phoned me and all was sorted very quickly. The problem was that I had ordered this from my chemist while abroad and I assumed all the registration had been done as all details had been sent through. Jiawei has noted this problem area and they hope to redesign their website including making the 2 crucial reference interlinked. The personal call was certainly appreciated.
Above and beyond customer service. They answered their phone at 10:45pm and helped solve my problem within a couple of minutes despite my worry that it wasn't all that trivial. Better than I could have imagined!
Dreadful service...paid £180 for two day2 tests and they were unable to track our results Just read your response.. I gave all my details to the pharmacy, including passport info. I sent the two packages registered post, with a reference number. I also provided our details on the packages as requested, and you still can't track our results... you must have ISO standards to be in business...
Very efficient and reliable. Prompt and friendly service. Have had bad experiences with other providers in the past. Not this time. Trust pilot is someone you can trust. No doubt will use it again when needed.
I read many reviews of providers of Day 2 and 8 testing before deciding to use Tuli Health. If you have queries or need help you want good Customer Services, I did not get good CS from Tuli, I GOT EXCELLENT CUSTOMER SERVICES. The response and help I received mean I have no hesitation in recommending them and will certainly use them again myself. Very well done and thank you.
Very timely medical help, very fast home service, the doctor is very professional, thank you very much
Thank you very much for tuli's help.They recommended Dr Anthony to me professionally and quickly. He is just what I need, very professional and reliable.Trustworthy service, we will continue to choose next time!
I got a stomachache last week and booked the Online GP on the website of Tuli Health which is soooooo convenient. I met the GP using video call and she diagnosed my condition in time as well as prescribed some medicine. Tuli arranged a driver to deliver the medicine to my home on the same day. Online GP is so useful and convenient to everyone!
Tuli is a healthcare service platform that partners with local pharmacies across the UK to provide accessible diagnostic testing and health solutions. With over 300 pharmacy partners, Tuli enables pharmacies to function as local diagnostic hubs, offering services such as blood testing, health checks, and weight loss programs. The company caters to both individuals seeking convenient healthcare options and healthcare providers in need of efficient diagnostic services. Tuli offers various solutions tailored to the needs of healthcare providers, including phlebotomy services and complete end-to-end testing packages. By facilitating the collection and processing of samples through local pharmacies, Tuli enhances the efficiency of healthcare delivery while ensuring reliable access to health services for the community. The platform emphasizes convenience and quality, making healthcare more accessible for patients in their neighborhoods.
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