
TW Services is a waste management company based in Kent, specializing in skip hire and related services. The company offers a range of waste disposal solutions, including domestic and commercial skip hire, grab lorry hire, and rubbish clearance. With a focus on efficient waste management, TW Services caters to various customers, including homeowners, businesses, and contractors across multiple locations in Kent such as Canterbury, Dover, and Margate. In addition to standard skip hire options, TW Services provides specialized services that include hazardous waste management and a waste transfer centre. Their online portal allows customers to easily book services and manage their waste disposal needs. By offering comprehensive solutions tailored to both residential and commercial clients, TW Services aims to streamline waste management processes while promoting environmental responsibility.
TW Services receives overwhelmingly negative feedback from consumers, with a staggering 90% of reviews rating the company at 1 star. While one reviewer praises TW Surfacing for their professionalism and politeness, this positive sentiment is overshadowed by numerous complaints about the company's conduct and service quality.
Many customers describe TW Services as "awful," citing issues such as unprofessional behavior from staff, including allegations of bullying and aggression towards the public. Additionally, delays in site deliveries and a lack of respect for community members are recurring themes. Reviewers express frustration over unresolved issues and a perceived lack of accountability from management. Overall, the sentiment surrounding TW Services is predominantly negative, with significant concerns about staff behavior and service reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.4 | 10 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Waste Management.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.4 out of 5 (poor) | 100 out of 100 | — | 10 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 696 |
Bottom line: TW Services is #5 of 5 on overall rating in this group.
10 reviews of TW Services. Filter by what matters to you.
No reviews found matching your filters.
Try adjusting your filter settings to see more reviews.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
TW Services is a waste management company based in Kent, specializing in skip hire and related services. The company offers a range of waste disposal solutions, including domestic and commercial skip hire, grab lorry hire, and rubbish clearance. With a focus on efficient waste management, TW Services caters to various customers, including homeowners, businesses, and contractors across multiple locations in Kent such as Canterbury, Dover, and Margate. In addition to standard skip hire options, TW Services provides specialized services that include hazardous waste management and a waste transfer centre. Their online portal allows customers to easily book services and manage their waste disposal needs. By offering comprehensive solutions tailored to both residential and commercial clients, TW Services aims to streamline waste management processes while promoting environmental responsibility.
This profile hasn't been claimed by the business owner.