Universal Cargo Management Inc. is a logistics provider specializing in global freight forwarding services. With over 30 years of experience in international shipping, the company offers a comprehensive range of solutions designed to meet the needs of businesses looking to transport goods efficiently. Their services include ocean freight, air freight, warehousing, and express air shipping, making them a one-stop shop for various logistics requirements. The company caters to a diverse clientele, including manufacturers, retailers, and businesses involved in international trade. Universal Cargo's expertise extends to full container load (FCL), less than container load (LCL), and specialized cargo management, ensuring that clients receive reliable support tailored to their shipping needs. Through informational resources such as blogs and videos, Universal Cargo keeps its customers informed about the latest trends and news in the freight management industry.
Universal Cargo receives high praise from most customers, boasting an impressive average rating of 4.6 out of 5. Reviewers frequently commend the impeccable service, highlighting the staff's careful and polite approach during the moving process.
Many express appreciation for the knowledgeable representatives, particularly Kellee, who is noted for her responsiveness and ability to simplify complex shipping procedures. Customers also mention great communication and a long-standing trust in the company for their shipping needs. However, there are notable complaints regarding delays, with some customers reporting significant wait times for their shipments, particularly in cases involving moves from Cordoba to Canada. Despite these issues, the overall sentiment remains overwhelmingly positive, reflecting a strong reputation for reliability and customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 26 | 100% | — | ● Medium |
Monthly average rating from reviews written by people · latest review Oct 2021.
| Month | Average | Reviews |
|---|---|---|
| Dec 20 | 5.0 | 1 |
| Jan 21 | — | 0 |
| Feb 21 | — | 0 |
| Mar 21 | — | 0 |
| Apr 21 | — | 0 |
| May 21 | — | 0 |
| Jun 21 | — | 0 |
| Jul 21 | — | 0 |
| Aug 21 | — | 0 |
| Sep 21 | — | 0 |
| Oct 21 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 26 most recent reviews.
“The service was impeccable, in particular when packing for the moving”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 26 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,000 |
Bottom line: Universal Cargo is #1 of 5 on overall rating in this group.
26 reviews of Universal Cargo. Filter by what matters to you.
I had no experience dealing with freight forwarders before choosing Universal Cargo. They have been so great to work with and have made the process of moving my freight easy. They keep me informed and are attentive to my needs. I’d highly recommend their services.
Always there when you need them
We have not experienced anything negative with Universal Cargo. Thank You for Your Great Service!
These guys are awesome...
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Wonderful Team at Universal Cargo. Very patient with multiple requests for information, and strong ability to GET THE JOB DONE!! Thank you specifically to Henry, and Jessica!!
Good service
Universal Cargo Management Inc. is a logistics provider specializing in global freight forwarding services. With over 30 years of experience in international shipping, the company offers a comprehensive range of solutions designed to meet the needs of businesses looking to transport goods efficiently. Their services include ocean freight, air freight, warehousing, and express air shipping, making them a one-stop shop for various logistics requirements. The company caters to a diverse clientele, including manufacturers, retailers, and businesses involved in international trade. Universal Cargo's expertise extends to full container load (FCL), less than container load (LCL), and specialized cargo management, ensuring that clients receive reliable support tailored to their shipping needs. Through informational resources such as blogs and videos, Universal Cargo keeps its customers informed about the latest trends and news in the freight management industry.
This profile hasn't been claimed by the business owner.
