Fantastisk service og hurtig levering
Fantastisk service og hurtig levering. Kan klart anbefales!
Urban-Hald is a Danish company specializing in high-quality products for home renovation and improvement, catering to both DIY enthusiasts and professional craftsmen. The company's extensive product range includes wooden and vinyl flooring, MicroCement, StoneCarpet, facade plaster, and various types of paint. Urban-Hald aims to provide innovative solutions that meet the needs of its customers while ensuring ease of access to materials and technical support. The company also offers valuable resources, such as project calculators to estimate costs and material requirements, as well as guides and technical advice to assist customers through their renovation processes. Urban-Hald is dedicated to enhancing customer experience by providing reliable service, quick delivery, and a comprehensive selection of products for indoor and outdoor projects.
Urban-Hald receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and quick delivery. Customers frequently highlight the company's responsiveness and helpfulness, noting that issues such as damaged products are resolved swiftly and without hassle.
The microcement products are particularly commended for their quality and ease of use, making them a favorite among consumers. However, there are some critical voices regarding delivery errors, such as receiving the wrong color, which has led to dissatisfaction and the need for rework. Additionally, a few customers mention concerns about the product's susceptibility to scratches and cracks. Despite these issues, the majority of reviews reflect a strong sentiment of satisfaction with Urban-Hald's offerings. Overall, Urban-Hald is viewed positively by its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 424 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 8 |
| Sep 24 | 3.8 | 6 |
| Oct 24 | 4.0 | 4 |
| Nov 24 | 5.0 | 7 |
| Dec 24 | 5.0 | 7 |
| Jan 25 | 5.0 | 7 |
| Feb 25 | 4.0 | 5 |
| Mar 25 | 5.0 | 7 |
| Apr 25 | 4.3 | 10 |
| May 25 | 4.2 | 5 |
| Jun 25 | 4.2 | 5 |
| Jul 25 | 5.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 424 most recent reviews.
“God service og råd/vejledning ved telefonisk kontakt”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.4 out of 5 (good) | −5% | 424 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | 3.3 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Urban-Hald is #1 of 5 on overall rating in this group.
424 reviews of Urban-Hald. Filter by what matters to you.
Fantastisk service og hurtig levering. Kan klart anbefales!
Service og hjælp er bare i topklasse! Vores andet badeværelse skal helt sikkert også udføres i microcement. Fede produkter der er gode at arbejde med efter man har set de vejledningsvideoer de har på hjemmesiden
Kan varmt anbefales, først gang vi har købt og arbejdet med deres Microcement, super produkt. Super kundeservice altid klar til at besvare spørsmål. Den bedste kundeservice jeg har fået i lang tid👍 Korsør-murerforretning
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Super god kundeservice, meget hjælpsomme og venlige. Jeg har købt microcement derfra og de har hjulpet med hvilke produkter der passede, og de har super gode videoer med "how to". Levering var meget hurtig og nem. De har showrooms rundt omkring, så man kan se farver. Kan klart anbefale ❤️
Jeg har handlet med Urban Hald af flere omgange og kan trygt anbefale brug af bl.a deres produkter omkring microcement. Jeg vil anbefale at gøre brug af link på deres hjemmeside til “gør det selv” videoer som jeg har benyttet mig meget af. Har jeg indimellem haft behov for vejledning er de kun et opkald væk. Store ros herfra.
Har brugt microcement til renovering af sommerhus over flere omgange, på rent beton gulv, i køkken med blandet underlag af beton, fliser, brædder, plader, i annex på spånplader, i badeværelse hvor fliser på gulv og væg er dækket så de er glatte. Det virker og bliver nok åde pænt og brugbart
Havde en frisk forespørgsel, på deres online chat inden min bestilling hvor jeg spurgte om de havde nogle aktive rabatkoder. Ekspedienten tilbød mig 10%. Fin besparelse og materialerne ankom allerede dagen efter.
Tak for rigtig hurtig levering! Mvh.R.Jankiewicz
Jeg havde en enormt god oplevelse med at handle hos Urban Hald - de var hjælpsomme og meget service orienteret, og var til stor hjælp, da vi havde problemer med nogle materialer og en håndværker.
Kanon service De er super søde og rare, køber helt sikkert mit næste gulv samme sted!
Utrolig god service. Jeg har telefonisk fået hjælp flere gange af diverse rådgivere og havde også brug for hjælp en søndag, hvor jeg var lidt tidspresset. Jeg mailede til 3 fra firmaet, og alle 3 ringede eller skrev tilbage inden for en time! Generelt bare gode jordnære mennesker 👍🏼 Produktet jeg selv har lavet synes jeg også er blevet overraskende godt. Vil varmt anbefale Urban Hald
Super service og nem hjemmeside
I var altid venlige og imødekommende og flot service og hurtige. Jeg har været meget tilfreds.
Langt under forventning.. Vi har igennem en af Urban Halds oplistede håndværkere, fået lavet Microcement i vores badeværelser. Opgaven & resultatet er løst så utilstrækkeligt at vi på ingen måde kan leve med resultatet.. Vi overvejer nu nye muligheder 😔 Hvis det vi har oplevet her i linje med den egentlig kvalitet i produktet, så vil jeg på det kraftigste fraråde det.
Dejligt at man bliver mødt i øjenhøjde og der er dygtige folk klar til at svare på store og små spørgsmål. Jeg har endnu ikke prøvet produkterne, men har store forventninger
Urban-Hald is a Danish company specializing in high-quality products for home renovation and improvement, catering to both DIY enthusiasts and professional craftsmen. The company's extensive product range includes wooden and vinyl flooring, MicroCement, StoneCarpet, facade plaster, and various types of paint. Urban-Hald aims to provide innovative solutions that meet the needs of its customers while ensuring ease of access to materials and technical support. The company also offers valuable resources, such as project calculators to estimate costs and material requirements, as well as guides and technical advice to assist customers through their renovation processes. Urban-Hald is dedicated to enhancing customer experience by providing reliable service, quick delivery, and a comprehensive selection of products for indoor and outdoor projects.
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