Veinci Jewelry is an online retailer specializing in affordable, dainty, and elegantly designed jewelry. The company offers a diverse range of products, including necklaces, bracelets, earrings, and rings, with a particular focus on personalized items such as initials. Veinci Jewelry aims to cater to the modest woman looking for exquisite accessories that enhance her style without overspending. The company is committed to customer satisfaction, offering a lifetime warranty and a 90-day return policy. With over 107,000 happy customers, Veinci Jewelry emphasizes quality and affordability in its product offerings. By combining trendy designs with reasonable pricing, the company seeks to provide jewelry that is suitable for both everyday wear and special occasions.
Veinci Jewelry receives high praise for its beautiful jewelry, with many customers expressing their love for the necklaces and bracelets. Reviewers frequently highlight the aesthetic appeal and quality of the pieces, noting that they match descriptions and exceed expectations.
The order process is also commended for being quick and secure, with reliable shipping and tracking options. However, there are significant concerns regarding product quality, particularly with tarnishing issues reported by some customers shortly after purchase. Complaints about packaging have also surfaced, with some receiving items crammed into small bags instead of the expected velvet boxes. Despite these criticisms, the overall sentiment remains positive, with a majority of consumers satisfied with their purchases.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 160 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.5 | 28 |
| Jun 25 | 4.5 | 59 |
| Jul 25 | 4.6 | 16 |
| Aug 25 | 3.9 | 57 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Beautiful bracelet”
“Worse customer service experience ever”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.9 out of 5 (good) | 3.1 out of 5 (fair) | — | 160 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Veinci Jewelry is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 3.1).
160 reviews of Veinci Jewelry. Filter by what matters to you.
they tell you it is a life time warranty but when you contact them regarding this you have to pay more money for this and my rings look like they came from a $2 shop not impressed and would not be surprised if they do not post this. I had to click on the happy face to come through to this section
These earrings are the perfect size and are very comfortable… better quality than I expected!
This is like all those other advertisements where women are retiring and you get cheap Chinese jewelery.It comes from China and if you have to return anything you have to pay to ship it back to China.How this is getting all these good reviews is beyond me.If it's too good to be true it is.Do not buy any of these jewelery coming from China.They don't tell you that.
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Easy transaction and fast delivery without hassle. The necklace is exactly the same as on the add. I'm very pleased! I recommend this store!
I have been waiting for nearly 3 weeks now for my order to arrive, everytime I track it, it says -in transit-has said this for nearly ten days now, contacted veinci, very slow to answer and have basically told me to be patient, my order was for a birthday gift which has now passed, I'm very disappointed with the customer service I have received, I have paid for goods which I have not received, either refund me or send another by a different courier...would definitely not recommend this site
They got here on time and they are beautiful
Love it it's been a week now and no change of colour best this I ever bought
Very beautiful pieces. I wear them at the same time and individually. However, I hadn’t had them long enough to see if they tarnish just yet.
My gold tone love knot bracelet is beautiful. Looking forward to ordering more pieces in the future.
Absolutely horrible and cheap necklaces. Feels like plastic. Had bad feeling after reading reviews so asked to cancel my order but they kept coming up with excuses so had to go through with it. It took a while to receive order and knew why there were so many bad reviews about quality. Not worth money and definitely don’t buy from this company. Cheap and nasty product. Would give it a minus stars if I could.
My bracelets arrived in quick time. They are beautiful and I get lots of compliments. I would say I'm lucky to have small wrists as they are quite small.
When I placed my order for the silver necklaces I couldn't remember if I'd ordered the correct initial although it was about 2 minutes since I'd placed the order the customer service was excellent and said they would try to intercept and edit for the correct initial.., and they did within 24 hours so I ordered the gold set because of the awesome customer service (I don't wear gold jewelry ) but I figured I'd try
Fine jewelry! Love it!
I was about to make a purchase, but thought to come to Trustpilot first. When I saw the rating I was excited, but after reading the reviews something definitely seemed fishy with their current high rating. After digging a little further I came across a landmine of negative reviews with consistent patterns of 1. Orders never arriving 2. The items tarnish after days of wear 3. Customer service is terrible. Do yourself a favour and prior to making your purchase, head to the company facebook page, hit the 'mentions' tab, and read the reviews there. They all read significantly different to what you read here.
I already received the incorrect ( Necklaces) letter! I gave it to a friend. On July 30, 2025 I ordered the Initials D. Please send my Necklaces to me. I received an Email from you informing me that my Necklaces was lost in Transaction, via FedEx. YmimIf you can not replace and mail my Necklaces, then Refund me
Beautiful piece!
The customer service is phenomenal! I was worried about not getting my package. They put my mind at ease. The agent that emailed me was so polite and so sweet this is a company I will tell everyone to do business with You guys keep doing the best job that you're doing I promise you you have a lifetime customer in me thank you I love my necklaces and I can't wait to hear from my daughter so that she can tell me about hers and what does she think I love you guys Please please please keep up the good work thank you.
Easy to order ,tracking was helpful and product was good quality
The necklaces and bracelet are beautiful! I love them! And the gifts was a bonus!
Love all the products I purchased and the free items too!
Veinci Jewelry is an online retailer specializing in affordable, dainty, and elegantly designed jewelry. The company offers a diverse range of products, including necklaces, bracelets, earrings, and rings, with a particular focus on personalized items such as initials. Veinci Jewelry aims to cater to the modest woman looking for exquisite accessories that enhance her style without overspending. The company is committed to customer satisfaction, offering a lifetime warranty and a 90-day return policy. With over 107,000 happy customers, Veinci Jewelry emphasizes quality and affordability in its product offerings. By combining trendy designs with reasonable pricing, the company seeks to provide jewelry that is suitable for both everyday wear and special occasions.
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