The shipment was fast
The shipment was fast, quality great

Veinci Jewelry is an online retailer specializing in affordable, dainty, and elegantly designed jewelry. The company offers a diverse range of products, including necklaces, bracelets, earrings, and rings, with a particular focus on personalized items such as initials. Veinci Jewelry aims to cater to the modest woman looking for exquisite accessories that enhance her style without overspending. The company is committed to customer satisfaction, offering a lifetime warranty and a 90-day return policy. With over 107,000 happy customers, Veinci Jewelry emphasizes quality and affordability in its product offerings. By combining trendy designs with reasonable pricing, the company seeks to provide jewelry that is suitable for both everyday wear and special occasions.
Veinci Jewelry receives high praise for its beautiful jewelry, with many customers expressing their love for the necklaces and bracelets. Reviewers frequently highlight the aesthetic appeal and quality of the pieces, noting that they match descriptions and exceed expectations.
The order process is also commended for being quick and secure, with reliable shipping and tracking options. However, there are significant concerns regarding product quality, particularly with tarnishing issues reported by some customers shortly after purchase. Complaints about packaging have also surfaced, with some receiving items crammed into small bags instead of the expected velvet boxes. Despite these criticisms, the overall sentiment remains positive, with a majority of consumers satisfied with their purchases.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 160 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.5 | 28 |
| Jun 25 | 4.5 | 59 |
| Jul 25 | 4.6 | 16 |
| Aug 25 | 3.9 | 57 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Beautiful bracelet”
“Worse customer service experience ever”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.9 out of 5 (good) | 3.1 out of 5 (fair) | — | 160 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Veinci Jewelry is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 3.1).
160 reviews of Veinci Jewelry. Filter by what matters to you.
Loved the sterling silver set. Heavier than I thought it was gonna be. Sparkling and absolutely beautiful. I must have the gold next
The jewelry is absolutely gorgeous. Delivery was in a timely manner and I have zero complaints. I will continue to order from them.
Dreadful. I bought a necklace that I thought looked cute and elegant, but it’s really a cheap piece of trash that arrived damaged, was too small, and broke. Took over 3 weeks to arrive. Not worth it. I tried to contact customer service and they kept projecting a narrative that it never shipped. They kept pushing a replacement for the faux pearl heart necklace that is evidently being sold at SHEIN for a $1.59 and “worth” over $45 for it. That is unacceptable. No legit company would do this. An absolute scam. Do not buy. I also think the good reviews are either from shills or bots.
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I purchased the 5 bracelets set. They looked beautiful when I opened the package. I wore them for 2 days and they all completely tarnished. I notified Venice of the situation and they only offered me credit or 30% refund. I thought this was totally unacceptable due to the fact that all this happened within a week of purchase. After going back and forth about me receiving a full refund, they still refused and only offered the store credit or 30%. Why would I want to make another purchase with a company that is so inconsiderate of their customers. I looked at reviews before purchasing so I felt confident. I will never purchase from them again or refer them to anyone. Please be advised, if your product tarnishes you will only get store credit to purchase more products that will potentially tarnish within days of wearing or a measly 30% refund. The 1star is only because it didn’t take long to receive the item.
Nice bracelet but didn't fit me but my friend had it
The jewelry is stunning came as described. I love it I purchased one for my mother, sisters and my cousin
The jewelry and website was phenomenonal
I received my package, and I was excited about the items that I ordered, but they were not the correct jewelry I had picked, and the ring size was also incorrect. I tried emailing them, but I never received a response. Did they try to call me?
Love my Veinci Jewelry, I have received a lot of compliments from friends, family, and also people in the store who have noticed my Necklaces. Before ordering, it was a tough decision because there were so many selections, styles, and choices to choose from. However when I received my pieces, oh wow! the look, feel, and quality was amazing, trust when I say it was way more than I was expecting to see when my package arrived. I totally recommend others to purchase their own, you will be very pleased. I will be ordering again very soon. ❤️
I ordered the 2pc 14k Diamond Letter Initial Necklaces in Gold, and while they were absolutely stunning at first, they did tarnish not too long after wearing them. I reached out to Veinci’s customer service regarding the warranty, and although it took about two months to receive a replacement, they were incredibly professional and kind throughout the process. They took full responsibility for the delay and even offered me store credit as a sweet gesture of appreciation for my patience. With that credit, I treated myself to their Herringbone Diamond Dazzle Necklace in Gold and the Veinci Signature Gift Box—and wow… it’s giving total luxury vibes! I love that Veinci truly owned up to the situation and made it right. It’s nice to see a brand that values its customers and stands by its pieces.
I love the necklace.
The process was easy it arrived on time and looked exactly like the pictures
Absolutely beautiful necklaces. I wear them daily. They are great quality and they shine so beautifully.
Ordered the 2pc 14K Diamond Initial Necklace from Veinci online and was very impressed. The packaging was ok, the diamond have a gorgeous shine and the quality exceeded my expectations. I would absolutely recommend Veince to anyone looking for meaningful, high-quality jewelry
I truly wish I were able to enjoy the items purchased, but the courier had other plans. I purchased 3 necklace sets and a bracelet (not to mention I was to receive a free gold bracelet for my purchases). The items were marked as delivered to my home at 8:44am, 06/18/25 courtesy of GOFO Express. Mind you, there were two different tracking numbers as there were two different orders. The home attached to the delivery was an abandoned home with no address listed on it so I'm completely sure the courier stole my packages. I have reached out to Veinci via email and through the website but has heard nothing from them. Horrible customer service from two different brands almost a month apart has taught me a valuable lesson. If I can't go into the store to purchase it, I don't need it.
Honestly I’m really like that jewellery. So nice and perfect. Thanks so much
Quality 100
Never received order. Ordered April 4 and is now marked delivered as of April 19 but never received. Tracking numbers provided say invalid. Update: Veinci admitted to using subpar shipping carrier ( ACI Logistix placed the package in a USPS mailbox. ACI is unauthorized to do so. ) This resulted in the USPS carrier intercepting the package and was confirmed lost by the postmaster. Veinci has agreed to send a replacement but I’ve yet to receive any kind of tracking number. Their product may be fantastic- I can’t confirm because I’ve not received it. It’s a gamble that you will receive your order.
Veinci Jewelry is an online retailer specializing in affordable, dainty, and elegantly designed jewelry. The company offers a diverse range of products, including necklaces, bracelets, earrings, and rings, with a particular focus on personalized items such as initials. Veinci Jewelry aims to cater to the modest woman looking for exquisite accessories that enhance her style without overspending. The company is committed to customer satisfaction, offering a lifetime warranty and a 90-day return policy. With over 107,000 happy customers, Veinci Jewelry emphasizes quality and affordability in its product offerings. By combining trendy designs with reasonable pricing, the company seeks to provide jewelry that is suitable for both everyday wear and special occasions.
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