Ventilation.se is a dedicated online platform specializing in HVAC services for residential properties, including houses and apartments. The company offers a comprehensive range of ventilation products, such as ventilationsfläktar (ventilation fans), takhuvar (roof hoods), and ventilationsfilter for FTX-aggregat (heat recovery units), ensuring customers have access to essential components for effective air management in their living spaces. Targeting homeowners and renters seeking reliable ventilation solutions, Ventilation.se prides itself on a broad inventory available from its own stock, facilitating quick deliveries. The company also emphasizes customer satisfaction, with a knowledgeable support team ready to assist with product selection and installation queries. With competitive pricing and free shipping on orders over 2000 SEK, Ventilation.se aims to meet the diverse needs of its clientele while maintaining high standards of service in the HVAC industry.
Ventilation.se receives overwhelmingly negative feedback from customers, with many expressing frustration over poor service and communication. Reviewers frequently mention the company's lack of responsiveness, stating that inquiries often go unanswered for days, leading to feelings of being ignored.
Complaints about receiving incorrect or damaged products are common, with one customer noting a poorly packed delivery that resulted in a damaged ventilation unit. While there is a single positive review highlighting quick order cancellation assistance, the overall sentiment is marred by reports of unfulfilled orders and inadequate customer support. Some customers even label the company as dishonest, suggesting a lack of integrity in their dealings. Overall, the sentiment is predominantly negative, with a strong recommendation to avoid this company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.5 | 15 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.5 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 1.3 | 4 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 15 most recent reviews.
“Köpte en takfläkt som lekman/amatör då jag inte jobbar med någon form av ventilation”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 15 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 1,129 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 195 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 0% | 192 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 103 |
Bottom line: Ventilation.se is #5 of 5 on overall rating in this group. On service, Embassy Gas scores higher (5.0 vs 1.2).
15 reviews of Ventilation.se. Filter by what matters to you.
Fick ett transportskadat ventilationsaggregat från dom som var undermåligt packat. Fick lite avdrag på priset men fortfarande väldigt oproffsigt att inte kunna packa sina grejer så dom tål transport. Dessutom uselt att dom rensar bort dåliga recensioner.
Beställt filter till mitt hero 100 aggregat. Lämnade ett ärligt omdöme om att de inte är lika bra som originalet. Men som andra har skrivit, de filtrerar bort alla recensioner som inte är 5 eller kanske fyra stjärnor. Inte ok!
Har handlat flera gånger av dem. Varit nöjd med support, kundtjänst och nästan alla produkter jag köpt. Hade en reklamation som de skötte väldigt bra. Så jag skulle säga 4/5 i total upplevelse. Det som gör att jag nu sätter 2/5 handlar om deras försök att manipulera recensioner. Jag lämnade flera recensioner på olika produkter. Tyvärr filtrerade de bort alla som inte var toppbetyg. Det är inte okej. Recensioner har som syfte att hjälpa andra kunder att informera så öppet som möjligt, inte i syfte att maxa vinst och försäljning...
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Lämnade efter begäran av dem ett omdöme på deras webbsida som de valde att inte publicera. Antagligen därför jag inte gav dem 5 stjärnor! De har som förbehåll att granska omdömen innan publicering, såklart, då de enkelt kan sortera bort dåliga omdömen. Vad skrev jag då? Jo, att filterramen är något för liten så att ett varv med tätningslist krävs för täthet. Värre än så var det inte! Bra och informativ kritik för kunder att få. Men det tycks alltså inte deras omdömesgranskare anse, de verkar bara vilja visa upp högsta betyg och inget annat. Mycket oseriöst och oärligt förfarande.
Ventilation.se is a dedicated online platform specializing in HVAC services for residential properties, including houses and apartments. The company offers a comprehensive range of ventilation products, such as ventilationsfläktar (ventilation fans), takhuvar (roof hoods), and ventilationsfilter for FTX-aggregat (heat recovery units), ensuring customers have access to essential components for effective air management in their living spaces. Targeting homeowners and renters seeking reliable ventilation solutions, Ventilation.se prides itself on a broad inventory available from its own stock, facilitating quick deliveries. The company also emphasizes customer satisfaction, with a knowledgeable support team ready to assist with product selection and installation queries. With competitive pricing and free shipping on orders over 2000 SEK, Ventilation.se aims to meet the diverse needs of its clientele while maintaining high standards of service in the HVAC industry.
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