Ventilation.se is a dedicated online platform specializing in HVAC services for residential properties, including houses and apartments. The company offers a comprehensive range of ventilation products, such as ventilationsfläktar (ventilation fans), takhuvar (roof hoods), and ventilationsfilter for FTX-aggregat (heat recovery units), ensuring customers have access to essential components for effective air management in their living spaces. Targeting homeowners and renters seeking reliable ventilation solutions, Ventilation.se prides itself on a broad inventory available from its own stock, facilitating quick deliveries. The company also emphasizes customer satisfaction, with a knowledgeable support team ready to assist with product selection and installation queries. With competitive pricing and free shipping on orders over 2000 SEK, Ventilation.se aims to meet the diverse needs of its clientele while maintaining high standards of service in the HVAC industry.
Ventilation.se receives overwhelmingly negative feedback from customers, with many expressing frustration over poor service and communication. Reviewers frequently mention the company's lack of responsiveness, stating that inquiries often go unanswered for days, leading to feelings of being ignored.
Complaints about receiving incorrect or damaged products are common, with one customer noting a poorly packed delivery that resulted in a damaged ventilation unit. While there is a single positive review highlighting quick order cancellation assistance, the overall sentiment is marred by reports of unfulfilled orders and inadequate customer support. Some customers even label the company as dishonest, suggesting a lack of integrity in their dealings. Overall, the sentiment is predominantly negative, with a strong recommendation to avoid this company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.5 | 15 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.5 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 1.3 | 4 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 15 most recent reviews.
“Köpte en takfläkt som lekman/amatör då jag inte jobbar med någon form av ventilation”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 15 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 1,129 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 195 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 0% | 192 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 103 |
Bottom line: Ventilation.se is #5 of 5 on overall rating in this group. On service, Embassy Gas scores higher (5.0 vs 1.2).
15 reviews of Ventilation.se. Filter by what matters to you.
Jag råkade göra en felbeställning, skrev ett mejl via Klarnas kontaktfunktion där jag förklarade läget. Inom någon minut så var min order makulerad. Positivt överraskad över det enkla förfarandet.
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Ventilation.se is a dedicated online platform specializing in HVAC services for residential properties, including houses and apartments. The company offers a comprehensive range of ventilation products, such as ventilationsfläktar (ventilation fans), takhuvar (roof hoods), and ventilationsfilter for FTX-aggregat (heat recovery units), ensuring customers have access to essential components for effective air management in their living spaces. Targeting homeowners and renters seeking reliable ventilation solutions, Ventilation.se prides itself on a broad inventory available from its own stock, facilitating quick deliveries. The company also emphasizes customer satisfaction, with a knowledgeable support team ready to assist with product selection and installation queries. With competitive pricing and free shipping on orders over 2000 SEK, Ventilation.se aims to meet the diverse needs of its clientele while maintaining high standards of service in the HVAC industry.
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