Spedizione in anticipo e impeccabile
Oggi (in anticipo) è arrivato (in maniera impeccabile) tutto quello che avevo ordinato!!! È veramente un gran privilegio essere una cliente di Vico Food!!!

Vico Food Box is an online grocery platform specializing in authentic Italian products, catering to customers across Europe. The company offers a diverse range of over 5,000 items, including specialty foods and snacks, all designed to bring the flavors of Italy directly to consumers' homes. With a commitment to quality, Vico Food Box ensures that its offerings reflect the rich culinary traditions of Italy. Targeting individuals and families who seek genuine Italian cuisine, Vico Food Box provides convenient online shopping with free shipping on orders over €70. The company emphasizes a fast processing time, typically fulfilling orders within 1-3 business days. Additionally, Vico Food Box is dedicated to sustainability, utilizing eco-friendly packaging solutions while minimizing plastic usage.
Vico Food Box enjoys an overwhelmingly positive reputation among its customers, with many praising the high quality of products and fast shipping. Reviewers frequently highlight the careful packaging that ensures items arrive intact, with some noting the inclusion of thoughtful surprises in their orders.
The customer service is also commended, particularly in instances where issues arise, such as lost packages or missing items. However, a few customers express frustration with slow processing times and occasional product shortages. Despite these minor complaints, the overall sentiment remains highly favorable, with many consumers expressing satisfaction and a willingness to reorder. Vico Food Box is regarded as a reliable source for quality Italian products, making it a favorite among its clientele.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.3 | 12 |
| Oct 24 | 4.7 | 28 |
| Nov 24 | 4.9 | 37 |
| Dec 24 | 4.9 | 43 |
| Jan 25 | 4.7 | 24 |
| Feb 25 | 5.0 | 11 |
| Mar 25 | 4.8 | 58 |
| Apr 25 | 4.9 | 191 |
| May 25 | 5.0 | 158 |
| Jun 25 | 5.0 | 72 |
| Jul 25 | 4.8 | 25 |
| Aug 25 | 4.7 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“When the courier lost my package, the VicoFoodBox team immediately took action 🙏 they investigated the issue, quickl...”
“Optimal scelto di prodotti prezzi competitivi e spedizione veloce La review purtroppo e stata cambiata con un numero...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | +3% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Vico Food Box is #1 of 5 on overall rating in this group.
500 reviews of Vico Food Box. Filter by what matters to you.
Oggi (in anticipo) è arrivato (in maniera impeccabile) tutto quello che avevo ordinato!!! È veramente un gran privilegio essere una cliente di Vico Food!!!
Eccellente servizio e gentilezza del customer care Service. Imballaggio impeccabile. Davvero da 5 stelle!!! ⭐️⭐️⭐️⭐️⭐️
Friendly, rapid and helpful contact, often new italian (not only food!) products next to the classics and for a good price, excellent packaged to arrive whole! the friendly dynamic team of Vico food box is genuine, approachable and posts a lot online, like tips, contests, personal stories and funny games where they give away big discounts. They are simply the best!
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I prodotti sono noti e di buona qualita, I prezzi normali, la spedizione ha lavorato bene, La confezione OTTIMA (nei Pacchi, pacchetti che proteggono i prodotti), solo i tempi di prepazione dei pacchetti sono stati un po lunghi, ma bisogna dire che: A) non avevo fretta, B) le manifattura dei pacchi e fatta a mano e con cura. Sicuramente, ci risentiremo con nuovi ordini. Una nota, sui comunicati, le traduzioni in Tedesco sono piuttosto dettate da poca pratica con la lingua commerciale, ma corrette, solo due cosine decisamente da migliorare, resto ok. 1) Ordine tradotto con "Befel". i Befel si danno per esmpio in caserma, und Ordine si traduce al suo meglio die espressione con "Bestellung" (B lettera capitale). 2) la merce viene inviata, anche qui cambiare, non "geschickt" (korreto ma non fine), ma piuttosto "versendet" (tutto a piccole lettere). Saluti e auguri di buon lavoro.
Tutto perfetto,la spedizione,i prodotti e il servizio clienti eccezionali.Consiglio vivamente!
EERLIJK? de beste !steekt kop en schouders boven de rest uit! niet enkel de prijzen toch ook de levering ,de klantenservice ,de prachtige producten ,en niet vergeten de TOP kwaliteit!ik woon in Belgie maar dit wordt mijn "Home SUPermarkt" voor de toekomst !TOP....TOP.......TOPPER!
Part of products came broken and I didn’t get any refund because we decide to eat products without taking photos of broken cookies.
Sono residente in Olanda dal 1997. Sono partita dall' Italia con mio marito che e' olandese. Si era abituato ai prodotti italiani e abbiano cercato per anni la possibilita' di ordinare prodotti veri italiani e non le copie che esistono tantissimo in Olanda ma che non sono le stesse cose. Per caso qualche settimana fa ho trovato Vico Food Box su un social. Non mi sembrava vero. L' Italia a casa tua. Come al supermercato in Italia, prezzi ancora bassi se si considera la distanza. Ho provato ad ordinare e dopo una settimana avevo gia' la dispensa piena. Nel frattempo gia' arrivato il secondo ordine e non credo di potermi piu' fermare. Tante cose buone, consegnate con cura e velocita'. Grazie Team di Vico Food Box un abbraccio Paola e Johan
Abbiamo scoperto questo servizio grazie ad altri italiani residenti in Svezia. Direi ottimo in tutto. E' stato davvero emozionante immaginare di essere in un supermercato italiano e scegliere i prodotti che conosciamo da una vita...anche per i miei bambini. Grazie per le emozioni che ci avete regalato e per il servizio ottimo che ci avete offerto.
zur Bewertung vom 2. Juni 2025: Danke Vico Food, jetzt ist endlich alles geklärt. Ich habe die Gutschrift einlösen können und leckere Sachen (keine Dosen) erhalten in einer 1a Verpackung. Danke nochmal und vielleicht gibt's beim nächsten Mal den noch fehlenden Stern.
Tantissimo il operativi sono propio fantastico tutti Flora e Maria sono solo il nome che io so ☆:)informazione tanto e molto utile e speso ,e ti ringrazio molto che ce questa societa Vico e tanti prodoti buono e il servizio e molto svelto e il website e molto fantastico co e pui il operativi sono meriviligioso e bravo e regolomento io ordini speso grazie mille tutti :)
Trustworthy delivery, quality products, packed with so much love and care that came directly to our door in the Netherlands for about a week. We are very happy and will definitely order soon! Grazie!!!! ❤️
Fast die Hälfte der 36 Konserven haben Dellen und/oder sind eingdrückt. Da der Versandkarton und auch der innere Karton nicht beschädigt war, liegt die Vermutung Nahe, dass die Konserven bereits beschädigt waren, als sie eingepackt wurden. Das sollte einen Lieferservice für Nahrungsmittel nicht passieren. Laut Verbraucherzentrale dürften diese Konserven nicht verkauft werden. Hinzu kommt, dass der Versand zu spät erfolgte. Das selber ist gar nicht so schlimm, aber darauf angesprochen, wird behauptet, dass alles korrekt war. Nachtrag: Der Service im Anschluss war sensationell: es wurde schnell reagiert und wir haben eine Lösung gefunden. Das hat mich auch überzeugt, bei Vico Food Box wieder zu bestellen.
Super ! J'ai tout reçu rapidement, très bien emballé, tout était disponible, réponse rapide sur WhatsApp avec Flora ! Je suis tellement content de mes achats je recommande à 100%
High-quality Italian detergents with a lovely scent! I’m very happy with the detergents I ordered from Vico Food Box! The products are high quality, clean effectively, and leave a fresh, pleasant scent on clothes and dishes. I especially love that they’re authentic Italian brands that I can’t find in local stores. Everything was carefully packaged and arrived in perfect condition. The prices are also very reasonable for the quality. I will definitely keep ordering from them!
Adoro vico siete fantastici
Tutto perfetto, super veloce e qualità Altissima, grazie ai loro prodotti ho mangiato la pasta più buona della mia vita
Mein packet ist heute angekommen alles bestens verpackt zur meiner vollen Zufriedenheit Produkt perfekt danke da für
Vico Food Box is an online grocery platform specializing in authentic Italian products, catering to customers across Europe. The company offers a diverse range of over 5,000 items, including specialty foods and snacks, all designed to bring the flavors of Italy directly to consumers' homes. With a commitment to quality, Vico Food Box ensures that its offerings reflect the rich culinary traditions of Italy. Targeting individuals and families who seek genuine Italian cuisine, Vico Food Box provides convenient online shopping with free shipping on orders over €70. The company emphasizes a fast processing time, typically fulfilling orders within 1-3 business days. Additionally, Vico Food Box is dedicated to sustainability, utilizing eco-friendly packaging solutions while minimizing plastic usage.
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