Vico Food Box is an online grocery platform specializing in authentic Italian products, catering to customers across Europe. The company offers a diverse range of over 5,000 items, including specialty foods and snacks, all designed to bring the flavors of Italy directly to consumers' homes. With a commitment to quality, Vico Food Box ensures that its offerings reflect the rich culinary traditions of Italy. Targeting individuals and families who seek genuine Italian cuisine, Vico Food Box provides convenient online shopping with free shipping on orders over €70. The company emphasizes a fast processing time, typically fulfilling orders within 1-3 business days. Additionally, Vico Food Box is dedicated to sustainability, utilizing eco-friendly packaging solutions while minimizing plastic usage.
Vico Food Box enjoys an overwhelmingly positive reputation among its customers, with many praising the high quality of products and fast shipping. Reviewers frequently highlight the careful packaging that ensures items arrive intact, with some noting the inclusion of thoughtful surprises in their orders.
The customer service is also commended, particularly in instances where issues arise, such as lost packages or missing items. However, a few customers express frustration with slow processing times and occasional product shortages. Despite these minor complaints, the overall sentiment remains highly favorable, with many consumers expressing satisfaction and a willingness to reorder. Vico Food Box is regarded as a reliable source for quality Italian products, making it a favorite among its clientele.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.3 | 12 |
| Oct 24 | 4.7 | 28 |
| Nov 24 | 4.9 | 37 |
| Dec 24 | 4.9 | 43 |
| Jan 25 | 4.7 | 24 |
| Feb 25 | 5.0 | 11 |
| Mar 25 | 4.8 | 58 |
| Apr 25 | 4.9 | 191 |
| May 25 | 5.0 | 158 |
| Jun 25 | 5.0 | 72 |
| Jul 25 | 4.8 | 25 |
| Aug 25 | 4.7 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“When the courier lost my package, the VicoFoodBox team immediately took action 🙏 they investigated the issue, quickl...”
“Optimal scelto di prodotti prezzi competitivi e spedizione veloce La review purtroppo e stata cambiata con un numero...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | +3% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Vico Food Box is #1 of 5 on overall rating in this group.
500 reviews of Vico Food Box. Filter by what matters to you.
I prodotti sono confezionati in maniera impeccabile. I prezzi sono un po' più alti della concorrenza, ma a differenza degli altri, raggiunta una soglia irrisoria (70 euro) non si pagano le spese di spedizione. Consegna a Parigi molto rapida.
Sempre precisi e attenti…come la mamma 🥰grazie !
Un sito dove fare la spesa come in un supermercato italiano. Peccato che la consegna sia un po' troppo lunga. Prodotti buoni e di marche conosciute. Consiglio questo sito.
Sempre puntuali e le confezioni sono accuratamente allestite per la spedizione.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Perfetti. Non c’è altro da dire
Ottimo servizio, spedizione veloce e imballaggio perfetto! Straconsigliato!
Eccelente e precisa
Prodotti veraci a prezzi ragionevoli, quando ricevo l'ordine mi sento in un istante a casa
Più che soddisfatto. Consegna in tempi brevi. Comunicazione ottima e veloce dopo una mia domanda sullo stato del mio ordine. Per ultimo ma non meno importante il pacco era confezionato alla perfezione. 👍 Consigliato
Non pensavo che la consegna fosse così rapida! La merce è impacchettata con molta cura ,sono veramente contenta del mio acquisto.
I am very pleased with Vico Food Box- very good service . Quick delivery and well packed. We definitely recommend 😊
Servizio impeccabile. Ho ordinato una ventina di volte con loro. Prodotti arrivati sempre integri e nei tempi promessi. L’unica azienda che offre la spedizione gratuita per ordini sotto i 100€. Per ora non ha rivali.
Vico food proffessionalismo al massimo siete top tutto arriva imballato con cura e non manca mai un regalino che fa piacere e sempre al ascolto per qualsiasi cosa e il mio terzo ordino e non l ultimo grazie mille di portarmi i miei prodotti italiani in francia
I've ordered three times now from them. Always a positive experience. They offer a great selection of quality Italian goods. It's fun trying brands and foods I've never had before. I'm always pleasently surprised by how much food I get for the price.
Tutto arrivato perfettamente impacchettato!
C’è stato un problema nella consegna con il corriere e Flora del servizio clienti, è stata risolutiva è attenta in ogni momento. I prezzi, la qualità e il servizio di Vicofood sono di gran lunga i migliori! :)
Vico Food Box is an online grocery platform specializing in authentic Italian products, catering to customers across Europe. The company offers a diverse range of over 5,000 items, including specialty foods and snacks, all designed to bring the flavors of Italy directly to consumers' homes. With a commitment to quality, Vico Food Box ensures that its offerings reflect the rich culinary traditions of Italy. Targeting individuals and families who seek genuine Italian cuisine, Vico Food Box provides convenient online shopping with free shipping on orders over €70. The company emphasizes a fast processing time, typically fulfilling orders within 1-3 business days. Additionally, Vico Food Box is dedicated to sustainability, utilizing eco-friendly packaging solutions while minimizing plastic usage.
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