Vico Food Box is an online grocery platform specializing in authentic Italian products, catering to customers across Europe. The company offers a diverse range of over 5,000 items, including specialty foods and snacks, all designed to bring the flavors of Italy directly to consumers' homes. With a commitment to quality, Vico Food Box ensures that its offerings reflect the rich culinary traditions of Italy. Targeting individuals and families who seek genuine Italian cuisine, Vico Food Box provides convenient online shopping with free shipping on orders over €70. The company emphasizes a fast processing time, typically fulfilling orders within 1-3 business days. Additionally, Vico Food Box is dedicated to sustainability, utilizing eco-friendly packaging solutions while minimizing plastic usage.
Vico Food Box enjoys an overwhelmingly positive reputation among its customers, with many praising the high quality of products and fast shipping. Reviewers frequently highlight the careful packaging that ensures items arrive intact, with some noting the inclusion of thoughtful surprises in their orders.
The customer service is also commended, particularly in instances where issues arise, such as lost packages or missing items. However, a few customers express frustration with slow processing times and occasional product shortages. Despite these minor complaints, the overall sentiment remains highly favorable, with many consumers expressing satisfaction and a willingness to reorder. Vico Food Box is regarded as a reliable source for quality Italian products, making it a favorite among its clientele.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.3 | 12 |
| Oct 24 | 4.7 | 28 |
| Nov 24 | 4.9 | 37 |
| Dec 24 | 4.9 | 43 |
| Jan 25 | 4.7 | 24 |
| Feb 25 | 5.0 | 11 |
| Mar 25 | 4.8 | 58 |
| Apr 25 | 4.9 | 191 |
| May 25 | 5.0 | 158 |
| Jun 25 | 5.0 | 72 |
| Jul 25 | 4.8 | 25 |
| Aug 25 | 4.7 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“When the courier lost my package, the VicoFoodBox team immediately took action 🙏 they investigated the issue, quickl...”
“Optimal scelto di prodotti prezzi competitivi e spedizione veloce La review purtroppo e stata cambiata con un numero...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | +3% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Vico Food Box is #1 of 5 on overall rating in this group.
500 reviews of Vico Food Box. Filter by what matters to you.
De retour des Pouilles, j'ai cherché comment retrouver certains des produits testés pendant mon voyage et cette entreprise m'a comblée. Reçu en 5 jours après commande, sachant que j'ai commandé durant un weekend, tout était merveilleusement emballé, aucun dégât à l'arrivée, plus qu'à nous régaler. Prochaine commande, je testerai d'autres produits Merci VICO FOOD BOX 😊
Prodotti ottimi e fast delivery
Tutto perfettamente con quanto ordinato. Servizio 🔝!!!
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I'm happy that I found this site!
Spedizione velocissima e prezzi super convenienti! 🥰🥰
I had used the Italian baby purees Plasmon (with meat and fish) in Bulgaria and my baby loved them. Here in the Netherlands it turned out difficult to find them. Thanks to Vico Food Box this problem was solved. Delivery was relatively fast and there were no problems whatsoever. I'm happy to have found you. We also got a bag of biscuits as a present! Very kind of you, thank you!
Tutto molto buono 😍nessun problema con la spedizione, è stato tutto veloce. Aprendo il pacco notai un piccolo omaggio,molto apprezzato 🥰 tutto avvolto in carta e impacchettato per bene Sto correndo a fare un altro ordine !
Professionali, veloci Io chiamo Vici risponde, e in piu ti omaggiano con Delle prelibatezze. Bravi ragazzI mi fate sentite piû vicina alla Mia Italia
Parfait. Expédition rapide. Avec un petit cadeau à l'intérieur en plus. Je recommande.
Tante scelte, servizio celere e affidabilità.
buoni prodotti molta scelta servizio celere ed efficiente
Sono molto soddisfatta del servizio offerto da questa azienda. I prodotti sono ottimi e la scelta è ampia, i prezzi allineati a quelli dei supermercati italiani che si traduce in prezzi competitivi per chi come me vive nei paesi nordici. Voglio veramente esprimere i miei complimenti per come vengono imballati i prodotti e per il gentile omaggio che non manca mai. Queste piccole attenzioni rendono ancora più bello il momento dello spacchettamento del pacco ( che già di per sé è una festa per i miei bambini ).
Quando la voglia di biscotti chiama, vicofoodbox risponde. Da italiano all estero trovare i biscotti è sempre una tragedia, ma VicoFoodBox accontenta sempre ogni vostra necessità in maniera gentile, puntuale e con spesso bellissime sorprese extra. Super consigliato!!
Amazing the products and the support. I am so happy with my Italian products !!!
Sono rimasto molto soddisfatto del mio ordine. Ho ordinato in Romania per una compagnia e anche la ragazza del servizio contabilità è stata molto gentile riguardo la fattura. Consiglio vivamente
Come sempre felicissimo di trovare PRODOTTI ITALIANI IN UK top gamma Grazie Vico Food Box
prodotti meravigliosi e ottimi prezzi
Vico Food Box is an online grocery platform specializing in authentic Italian products, catering to customers across Europe. The company offers a diverse range of over 5,000 items, including specialty foods and snacks, all designed to bring the flavors of Italy directly to consumers' homes. With a commitment to quality, Vico Food Box ensures that its offerings reflect the rich culinary traditions of Italy. Targeting individuals and families who seek genuine Italian cuisine, Vico Food Box provides convenient online shopping with free shipping on orders over €70. The company emphasizes a fast processing time, typically fulfilling orders within 1-3 business days. Additionally, Vico Food Box is dedicated to sustainability, utilizing eco-friendly packaging solutions while minimizing plastic usage.
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