Ottimo servizio
Ottimo servizio! Sono già al secondo ordine e sono più che soddisfatta! Grazie 🤩

Vico Food Box is an online grocery platform specializing in authentic Italian products, catering to customers across Europe. The company offers a diverse range of over 5,000 items, including specialty foods and snacks, all designed to bring the flavors of Italy directly to consumers' homes. With a commitment to quality, Vico Food Box ensures that its offerings reflect the rich culinary traditions of Italy. Targeting individuals and families who seek genuine Italian cuisine, Vico Food Box provides convenient online shopping with free shipping on orders over €70. The company emphasizes a fast processing time, typically fulfilling orders within 1-3 business days. Additionally, Vico Food Box is dedicated to sustainability, utilizing eco-friendly packaging solutions while minimizing plastic usage.
Vico Food Box enjoys an overwhelmingly positive reputation among its customers, with many praising the high quality of products and fast shipping. Reviewers frequently highlight the careful packaging that ensures items arrive intact, with some noting the inclusion of thoughtful surprises in their orders.
The customer service is also commended, particularly in instances where issues arise, such as lost packages or missing items. However, a few customers express frustration with slow processing times and occasional product shortages. Despite these minor complaints, the overall sentiment remains highly favorable, with many consumers expressing satisfaction and a willingness to reorder. Vico Food Box is regarded as a reliable source for quality Italian products, making it a favorite among its clientele.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.3 | 12 |
| Oct 24 | 4.7 | 28 |
| Nov 24 | 4.9 | 37 |
| Dec 24 | 4.9 | 43 |
| Jan 25 | 4.7 | 24 |
| Feb 25 | 5.0 | 11 |
| Mar 25 | 4.8 | 58 |
| Apr 25 | 4.9 | 191 |
| May 25 | 5.0 | 158 |
| Jun 25 | 5.0 | 72 |
| Jul 25 | 4.8 | 25 |
| Aug 25 | 4.7 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“When the courier lost my package, the VicoFoodBox team immediately took action 🙏 they investigated the issue, quickl...”
“Optimal scelto di prodotti prezzi competitivi e spedizione veloce La review purtroppo e stata cambiata con un numero...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | +3% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Vico Food Box is #1 of 5 on overall rating in this group.
500 reviews of Vico Food Box. Filter by what matters to you.
Ottimo servizio! Sono già al secondo ordine e sono più che soddisfatta! Grazie 🤩
Arrivato in tempi brevi ben confezionata per il transporto e prodotti di qualita' di sicuro ordinero' ancora e di più.
Ordino i prodotti italiani da Vico food box ormai da diversi mesi. Sempre puntuali e attenti all’ imballaggio. Servizio di chat via WhatsApp impeccabile. Sempre gentili e cordiali rispondono sempre alle domande in tempi brevissimi. È un servizio consigliato a chi come me vive all’estero.
Livraison rapide et produits de qualité. Je recommande vivement ce site :-)
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Tutto perfetto! Il pacco è arrivato anche prima del previsto!
Great shopping experience and service! It's like having Mamma sending the box from Italy 😃 Definitely suggested!
Perfetto, ottimo prodotto che non trovo all'estero. Grazie, a presto!
I just placed my first order with Vico—wanted to get my hands on those delicious Baci Easter Eggs before the holiday. And, as usual, I ended up ordering more than I planned (can you blame me?). The delivery arrived just in time for the Easter Bunny to work some magic, beautifully packaged and right on point. But what stood out was the fantastic customer service—huge shoutout to Flora on WhatsApp! Super responsive and made me feel like my order got that extra bit of love and care. I’ll be ordering again and can warmly recommend Vico to anyone craving a taste of Italy. Greetings from Stockholm, Richard
Ottima scelta. Spedizione veloce anche in Germania. Imballaggio impeccabile
Servizio impeccabile, esperienza super soddisfacente! Ho scoperto vicofood per caso, ma dopo il primo ordine è diventato il mio sito di riferimento per prodotti italiani autentici all’estero. La selezione è ampia, ben organizzata e ricca di specialità regionali introvabili nei normali supermercati fuori dall’Italia. I prodotti arrivano sempre freschissimi, ben imballati e nei tempi previsti. Un enorme punto a favore è la cura del cliente: il servizio assistenza è rapido, cortese e disponibile, sempre pronto a risolvere qualsiasi dubbio o problema con professionalità e gentilezza. Si percepisce una grande attenzione alla qualità e alla soddisfazione del cliente, cosa ormai rara. Ho già consigliato vicofood.it a tutti i miei amici italiani e non, che vivono all’estero – è come ricevere un po’ di casa ogni volta che arriva il pacco! Continuate così!
Come sempre perfetto. Spedizione veloce. Prodotti buoni. Alla prossima
Servizio veloce ed efficiente. Una sporadica volta che ci sono stati dei problemi (contenuto danneggiato in transito) il servizio clienti ha provveduto a risolvere immediatamente.
Uova di pasqua arrivati perfettamente impacchettati, arrivato tutto per intero
Pacco perfetto! Servizio eccellente
Vico Food Box is an online grocery platform specializing in authentic Italian products, catering to customers across Europe. The company offers a diverse range of over 5,000 items, including specialty foods and snacks, all designed to bring the flavors of Italy directly to consumers' homes. With a commitment to quality, Vico Food Box ensures that its offerings reflect the rich culinary traditions of Italy. Targeting individuals and families who seek genuine Italian cuisine, Vico Food Box provides convenient online shopping with free shipping on orders over €70. The company emphasizes a fast processing time, typically fulfilling orders within 1-3 business days. Additionally, Vico Food Box is dedicated to sustainability, utilizing eco-friendly packaging solutions while minimizing plastic usage.
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