Vine Apparel is an Australian-owned online retailer specializing in women’s clothing designed for various occasions. The company offers a diverse range of apparel, including dresses, tops, bottoms, and accessories, all aimed at providing customers with practical and stylish options for everyday wear. With a focus on affordability, Vine Apparel features a dedicated sale section where customers can find items at reduced prices, ensuring that getting dressed is both easy and budget-friendly. Targeting women seeking fashionable yet functional clothing, Vine Apparel caters to a broad audience, including those looking for casual, work, and occasion-specific outfits. The company emphasizes a user-friendly shopping experience, allowing customers to browse by fit, style, and price. By prioritizing reliability and practicality, Vine Apparel aims to meet the needs of modern women who appreciate convenience and quality in their wardrobe choices.
Vine Apparel receives a generally positive reception from customers, with many praising the quality and fit of their clothing. Reviewers frequently express satisfaction with items like the Whitley jeans and Stella dress, highlighting the accurate sizing and stylish designs.
The customer service is also noted as exceptional, with several consumers appreciating the quick delivery and helpful staff. However, there are notable complaints regarding sizing inconsistencies and the quality of some materials, with a few customers expressing disappointment in their purchases. Issues with the return policy also surface, as some find it less than hassle-free. Overall, while many love the apparel and service, concerns about product quality and returns temper the enthusiasm. The sentiment leans positive, but with room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.7 | 6 |
| Sep 24 | 3.0 | 2 |
| Oct 24 | 5.0 | 6 |
| Nov 24 | 3.9 | 8 |
| Dec 24 | 4.3 | 3 |
| Jan 25 | 3.7 | 3 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 4 |
| May 25 | 5.0 | 1 |
| Jun 25 | 4.0 | 4 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Plus, the customer service is top-notch”
“I want a hassle free decent fabric garments with no hassle returns”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Quality | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.9 out of 5 (good) | 3.2 out of 5 (fair) | +23% | 60 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 2.7 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Vine Apparel is #2 of 5 on overall rating in this group. On value, Red Run scores higher (4.9 vs 3.2).
60 reviews of Vine Apparel. Filter by what matters to you.
Returns policy is crap, have to pay $8.95 to return and then buy satchel to put it in (couldn’t use the bag it came in as I ripped it open). You don’t get the full amount for the garment back, which I don’t understand at all & they only do store credit. Shorts look like they were from Shein and were $59. Have used this company before, but disheartened by this purchase
Tops are way oversized & made from cheap material. I ordered a size 14 as I’m usually a size 12 - 14. Unless I’ve got a measuring tape TBH I will go by the sizes given. In the description it states that “ model” is wearing a size 8, but the next size up fm small medium is obviously a medium large. The size 14 was very large, I would call a size 16 / 18. So I can’t wear them. You will receive a generic response “ sizing and product information as we can”. I risked another order & went for the small / medium size. This was yet another oversized top. This order was about a size 14 - 16. I will be giving it to charity as the item is again, far too big. I have unsubscribed from Vine Apparel & will not be buying from there again. A lot of my money wasted.
In the past I have been happy with my few purchases from Vine apparel but the last blouse I recently bought was of inferior quality. I dislike not being able to view customer reviews on each item before purchasing. Vine apparel don’t have this option available unlike many of their competitors. They only have overall testimonials which of course are not surprisingly positive. However, the thing that really annoys me is their refund policy. Through no fault of my own I get a blouse made of inferior grade material. Not only did I pay delivery fee, which is fair, I’m then charged to return it; furthermore there is a 10% handling fee. WHERE IS MY COMPENSATION FOR HANDLING FEE? I’ve done as much running around as them. I’m about $20.00 out of pocket for their inferior product. I know they defend themselves by claiming that it keeps prices down which it may well do, but personally I’d rather pay a bit more and have greater confidence in buying knowing I can return it without losing 30% of my original purchase price. I won’t be risking a purchase with them again. Can’t afford to.
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The star score reflects the return process. Firstly, a full refund is not FULL as the company takes 10% of the purchase, for apparent handling fees. Secondly, you then pay for your own postage label at a cost of $8.95. I think I lost approximately $20 to return two items that didn’t fit well. I personally won’t be shopping with this brand again.
I bought 4 dresses on line. The quality is shocking. I have one size small dress that could comfortably fit a size 16-18. I have another dress that is so poorly finished at the neckline, that it can’t be worn (white stitching on black material). The other two are ok I guess. Both were final sale, so can only be returned at my cost, and minus 10%. I won’t be purchasing from there again.
Vine Apparel is an Australian-owned online retailer specializing in women’s clothing designed for various occasions. The company offers a diverse range of apparel, including dresses, tops, bottoms, and accessories, all aimed at providing customers with practical and stylish options for everyday wear. With a focus on affordability, Vine Apparel features a dedicated sale section where customers can find items at reduced prices, ensuring that getting dressed is both easy and budget-friendly. Targeting women seeking fashionable yet functional clothing, Vine Apparel caters to a broad audience, including those looking for casual, work, and occasion-specific outfits. The company emphasizes a user-friendly shopping experience, allowing customers to browse by fit, style, and price. By prioritizing reliability and practicality, Vine Apparel aims to meet the needs of modern women who appreciate convenience and quality in their wardrobe choices.
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