Wabi Home is an online retailer specializing in a curated selection of furniture and home decor characterized by a warm minimalist style. The company offers a diverse range of handcrafted products made from natural materials such as solid Sungkai wood and hand-woven rattan. Their collection includes essential home furnishings like dining chairs, tables, headboards, and decorative lighting, all designed to enhance the aesthetic of modern living spaces. Targeting consumers who appreciate unique and sustainable design, Wabi Home aims to provide high-quality, durable pieces that are intended to be enjoyed for a lifetime. With a focus on craftsmanship and timeless style, the company caters to individuals looking to create a relaxing and stylish home environment. Customers can explore Wabi Home's offerings at wabihome.com, where they can find both classic and contemporary designs suitable for various interior styles.
Wabi Home receives mixed feedback from its customers, reflecting both positive and negative experiences. Many reviewers praise the quality of the products, noting that items often meet or exceed expectations in terms of aesthetics and durability.
However, a significant number of consumers express frustration with the delivery process, citing long delays that can extend for months, often without adequate communication from customer service. Issues with product quality also arise, as some customers report receiving damaged or incorrect items. While some appreciate the beautiful designs and packaging, others feel let down by the overall service and reliability. The inconsistency in delivery and customer support remains a common complaint. Overall, Wabi Home struggles to balance its appealing products with significant logistical challenges.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 170 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | 1.0 | 2 |
| Oct 24 | 2.0 | 6 |
| Nov 24 | — | 0 |
| Dec 24 | 2.5 | 2 |
| Jan 25 | 1.0 | 5 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 4.4 | 7 |
| Apr 25 | 3.7 | 25 |
| May 25 | 3.0 | 47 |
| Jun 25 | 3.5 | 31 |
| Jul 25 | 2.4 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 170 most recent reviews.
“Nous avons grandement hésité à passer notre commande chez Wabi home”
“All help we asked related to our purchases with Wabi was denied”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Website & app | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.8 out of 5 (fair) | 100 out of 100 | 1.5 out of 5 (poor) | 2.0 out of 5 (poor) | 2.0 out of 5 (poor) | +115% | 170 |
| 3.7 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 1.2 out of 5 (poor) | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.2 out of 5 (fair) | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | — | 1,000 |
Bottom line: Wabi Home is #5 of 5 on overall rating in this group. On website & app, Milani Home scores higher (4.7 vs 1.5).
170 reviews of Wabi Home. Filter by what matters to you.
Commande passée le 23/11, à ce jour AUCUNE NOUVELLE!!!! Impossible de les joindre par téléphone, ne répondent pas aux mails, si je reste sans réponse de leur part: je vais aller porter plainte car à 440€ la tête de lit…
Muy buena comunicación, perfecta entrega, el producto perfectamente envalado, muy satisfecha de la experiencia y repetiré
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Polarized pattern: few middle ratings. 45% of recent reviews are 4–5★ and 49% are 1–2★.
Atención diez y el producto precioso. Muy contenta con el pedido.
2 lampes commandées durant la période black friday. Malheureusement ne conviennent pas car trop grandes. J'ai aussitôt demandé le retour pour un remboursement. POLITIQUE DE REMBOURSEMENT NON RESPECTE !!! Ma demande envoyée le 05 décembre n'est toujours pas traitée à ce jour ! Un "semblant" de 2 réponses à mes mails au début et depuis le 14 décembre, plus rien ! Mais je ne lâche rien. Je suis déjà en contact auprès d'une association de défense de consommateurs. Si vous n'êtes pas très sûr de votre achat, NE COMMANDEZ PAS SUR CE SITE.
Tête de lit renvoyée à 2 reprises (qualité médiocre, bois fendu, angle non joint, attache cassée). J'ai demandé le remboursement et comme par hasard plus de nouvelles. Je n'ai plus le meuble ni mon argent. Fuyez ce site. Aucune qualité. Je vais porter plainte.
Avis mitigé à la lecture des avis concernant l'authenticité du bois j'hésite de passer commande malgré le choix des produits. Bois authentique ou MDF recouvert ?
ACTUALIZACIÓN: Un año y medio más tarde, las mesitas de noche se están deteriorando. Se le han roto a la mitad varios tornillos a ambas y pierden estabilidad. Como solución únicamente ofrecen enviar tornillos extra. ......................... De 10. Pedí un pack de cabecero, banqueta y mesitas para una habitación. La atención en todo momento es buenísima. Mi plazo de entrega era bastante largo ya que no tenían stock en el momento de compra, pero el servicio de atención al cliente es genial. Siempre que preguntas te informan del estado en que se encuentra. Y la calidad de los muebles es genial. Todo está muy bien rematado y se nota que usan madera de buena calidad. Volveré a comprar.
J'ai passé une commande et payé sur le site wabi home le 19 juillet livraison sous 1 mois. Le 21 septembre pas de livraison, pas de réponse au mail de relance et pas de téléphone pour les joindre. J'ai fini par être livrée le 6 octobre après avoir laissé cet avis sur ce site.
Wabi Home is an online retailer specializing in a curated selection of furniture and home decor characterized by a warm minimalist style. The company offers a diverse range of handcrafted products made from natural materials such as solid Sungkai wood and hand-woven rattan. Their collection includes essential home furnishings like dining chairs, tables, headboards, and decorative lighting, all designed to enhance the aesthetic of modern living spaces. Targeting consumers who appreciate unique and sustainable design, Wabi Home aims to provide high-quality, durable pieces that are intended to be enjoyed for a lifetime. With a focus on craftsmanship and timeless style, the company caters to individuals looking to create a relaxing and stylish home environment. Customers can explore Wabi Home's offerings at wabihome.com, where they can find both classic and contemporary designs suitable for various interior styles.
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