Watches of Mayfair is an online retailer specializing in luxury Swiss watches and fine jewelry, offering a curated selection from prestigious brands such as Hublot, Zenith, Montblanc, and Vacheron Constantin. The company features an extensive inventory of over 16,000 products, including more than 1,600 watches and 1,500 jewelry items. Customers can explore a bespoke sourcing experience tailored to their specific needs. The company caters to discerning clients seeking high-quality timepieces and exquisite jewelry pieces. With a focus on reliability and trust, Watches of Mayfair aims to provide a seamless shopping experience for luxury watch enthusiasts and collectors. The platform is designed to ensure accessibility and ease of use, making it a preferred choice for those looking to invest in premium watches and jewelry items online.
Watches of Mayfair consistently receives high praise for its exceptional service and competitive pricing. Reviewers highlight the helpful and friendly staff, particularly praising individuals like Matt and Anton for their personal touch and responsiveness throughout the purchasing process.
Customers appreciate the clear communication and updates regarding their orders, even when there are supply delays. Many express satisfaction with the quality of the watches received, noting they arrive well-packaged with all necessary documentation. However, a few reviews mention issues related to the availability of certain models, indicating that some purchasers found the selection limited or faced delays. Overall, the overwhelming sentiment is positive, with most customers recommending the company for its excellent service and value.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 118 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 5 |
| Oct 24 | 5.0 | 6 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | 4.9 | 7 |
| Jan 25 | 5.0 | 14 |
| Feb 25 | 4.6 | 11 |
| Mar 25 | 5.0 | 13 |
| Apr 25 | 5.0 | 10 |
| May 25 | 5.0 | 13 |
| Jun 25 | 4.9 | 8 |
| Jul 25 | 5.0 | 11 |
| Aug 25 | 4.9 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 118 most recent reviews.
“Helpful and friendly, good service, price and delivery options”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +1% | 118 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.6 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 1.8 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Watches of Mayfair is #1 of 5 on overall rating in this group.
118 reviews of Watches of Mayfair. Filter by what matters to you.
Excellent experience - good communication, watch was excellently packaged and in new condition as described. Very responsive and helpful service and no issues at all with overseas delivery. Will certainly purchase again from WoM.
This is my 4th watch purchase from Watches of Mayfair. Just another perfect trade.
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First class, seamless service, knowledgeable and informative every step of the way, will definitely use again, honest and trustworthy company.
Great experience sourcing my watch. I was looking everywhere for this particular Longines model and they were the only ones who had it and I paid almost £500 less than cost price. The service was really personal and Emma was really patient with me. The watch came sooner than expected and when I picked it up, Matthew was kind and took the time to adjust it for me until it felt comfortable. I would definitely recommend and would use their services again.
As a returning customer of WoM I value their smooth hassle free purchasing experience, from quoting through to fulfilment. Emma is always on hand to ensure every detail of the purchase is attended to. The lead time to dispatch was also much quicker than quoted.
Rang watches of mayfair to inquire about a watch the sales assistant could not have been any more helpful. Helped with a introductory discount paying could not have been any easier. Watch arrived very quickly and well wrapped
Was initially very dubious but Matt was very good answering all of my questions. The watch arrived exactly expected and everything checked out. Would definitely purchase again.
Great professional service before and during purchase. Given time to ask questions and the watch was just what I wanted.
Arranged an in-store appointment with Batyr who was knowledgeable and purchased a watch. The watch had be shipped in and Kibria took over the service. I must say that he went the extra mile for me by providing regular updates, photos and arranging the appointment to collect it. By far the best service I have ever experienced and I shall now buy all my watches from Watches of Mayfair. I shall gladly refer friends onto them to seek their expertise and purchases. Best of the best!
Thanks to Matthew and the rest of the team for a very pleasant experience, with my recent purchase. Thoroughly professional and I would not hesitate to recommend.
matt at W,O,M knows his stuff and sized my watch, kept me informed all the way very good exp
Great service, great price, highly recommended.
Watches of Mayfair are an absolutely fantastic company to deal with. I purchased a beautiful Grand Seiko watch online from them at a very competitive price. I arranged to collect the watch on a Saturday morning and was attended to by Matt. He was extremely helpful, knowledgeable and friendly. Whilst the showroom is relatively small, it’s in a beautiful location and is very elegantly presented. Matt sized the watch bracelet and I had a very pleasant horology conversation with him and Anton. I rate them so highly that I have already placed my order for a second Grand Seiko ! I highly recommend Watches of Mayfair. They are a knowledgeable, honest, straightforward and friendly organisation to deal with and all the staff members I met had a passion for watches.
Watches of Mayfair is an online retailer specializing in luxury Swiss watches and fine jewelry, offering a curated selection from prestigious brands such as Hublot, Zenith, Montblanc, and Vacheron Constantin. The company features an extensive inventory of over 16,000 products, including more than 1,600 watches and 1,500 jewelry items. Customers can explore a bespoke sourcing experience tailored to their specific needs. The company caters to discerning clients seeking high-quality timepieces and exquisite jewelry pieces. With a focus on reliability and trust, Watches of Mayfair aims to provide a seamless shopping experience for luxury watch enthusiasts and collectors. The platform is designed to ensure accessibility and ease of use, making it a preferred choice for those looking to invest in premium watches and jewelry items online.
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