Great Experience
Received first class service from Michael and the full team couldn't thank them enough have already recommended friends who have also purchased and also had a great experience Neil Bryan

Watches of Whitby is a retail company specializing in the buying, selling, and part-exchanging of luxury pre-owned Swiss watches. Located in the picturesque coastal town of Whitby, North Yorkshire, the company offers a curated selection of high-end timepieces from renowned brands, ensuring that all watches are verified against the Watch Register for authenticity. Customers can explore a diverse range of luxury watches available for purchase online through their website, watchesofwhitby.com, or visit their physical store for a more personal shopping experience. The company caters to watch enthusiasts and collectors looking for quality pre-owned Swiss watches, providing options for both seasoned buyers and those new to luxury timepieces. By offering a transparent and trustworthy platform for transactions, Watches of Whitby aims to meet the needs of customers seeking reliable and prestigious watches while promoting responsible luxury consumption.
Watches of Whitby consistently impresses customers with their exceptional service and high-quality watches. Reviewers frequently highlight the professionalism and friendliness of the staff, noting that they provide a welcoming atmosphere and knowledgeable assistance throughout the purchasing process.
Many express satisfaction with their purchases, stating that the watches received are exactly as described and arrive promptly, often the next day. Customers appreciate the good prices offered for luxury watches, further enhancing their positive experiences. However, a small number of reviews mention concerns about the shop's pricing and perceived unprofessionalism, which may detract from an otherwise stellar reputation. Overall, the overwhelming sentiment is one of satisfaction, making Watches of Whitby a highly recommended destination for watch enthusiasts.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 110 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 3 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 5 |
| Dec 24 | 4.0 | 4 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 4.8 | 5 |
| Apr 25 | 5.0 | 4 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 5.0 | 2 |
| Aug 25 | 5.0 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 110 most recent reviews.
“Did my due diligence, having not ordered from WoW before, and placed my order on line”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | +3% | 110 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Watchesofwhitby is #1 of 5 on overall rating in this group.
110 reviews of Watchesofwhitby. Filter by what matters to you.
Received first class service from Michael and the full team couldn't thank them enough have already recommended friends who have also purchased and also had a great experience Neil Bryan
Didn’t know about this boutique until I spoke to them about a Parmigiani watch. It was a long wait because the manufacturer had a huge demand but it was worth the wait. Customer service is efficient and responsive. Delivery punctual and secure.
I needed to sell one of my watches to aid in the purchase of another time piece, I contacted Watches of Whitby who within the hour had come back to me with a value that I was expecting so been fairly close I drove through to be greeted by the most wonderful staff, within an hour the deal was completed. I will return!
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The best Watch buying experience anyone will have.. Quality watches, quality staff, quality choice, quality experience from start to finish. I have bought watches from many places but Watches of Whitby is way way on top. THE BEST.
Simply a 5 etar customer service experience. For a small independent always has a brilliant choice of quality pre owned watches and are hand to awnser any questions. After purchasing a two tone datejust,Alex managed to source me an extra link almost immediately and has always been a great help. Will definitely use again and highly recommend
Purchased 2 watches recently. Very helpful service on both occassions from Alex & the team. Experienced both store collection & next day delivery and can recommend either. Top selection at competative prices.
This was my second time dealing with Watches of Whitby and on both occasions it has been a pleasurable experience, always a nice selection of clean pre-owned watches and a lovely little shop in a very pretty area, makes a great day/weekend away.
This is a very professional knowledgeable and friendly company,I visited the shop recently to collect an almost new Tudor Pelagos 39. Micheal and his female colleague looked after me very well on the day and I had already exchanged a lot of helpful information on line with Alex and agreed some provisional numbers for a px. The website is excellent ,from the quality of the photography to the very comprehensive and honest appraisal of the condition of watches for sale. If you can visit the shop I would encourage you to do so as they normally have a very good selection of watches to view and try and it’s in a great spot. I would be happy to buy from them again.
Incredible service. Having purchased many watches over the years the selection was incredible, and support and service first rate. Once I chose the 16013 Alex was immediately in contact with sublime communication and quick delivery. Thank you!
Great shop. Customer service is excellent. I have purchased accessories in the past, and on this occasion, a beautiful Omega Seamaster. Every time I visit Whitby, I always seek out this shop.
Watches of Whitby is a retail company specializing in the buying, selling, and part-exchanging of luxury pre-owned Swiss watches. Located in the picturesque coastal town of Whitby, North Yorkshire, the company offers a curated selection of high-end timepieces from renowned brands, ensuring that all watches are verified against the Watch Register for authenticity. Customers can explore a diverse range of luxury watches available for purchase online through their website, watchesofwhitby.com, or visit their physical store for a more personal shopping experience. The company caters to watch enthusiasts and collectors looking for quality pre-owned Swiss watches, providing options for both seasoned buyers and those new to luxury timepieces. By offering a transparent and trustworthy platform for transactions, Watches of Whitby aims to meet the needs of customers seeking reliable and prestigious watches while promoting responsible luxury consumption.
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