William Gleave Estate Agents is a real estate agency based in the United Kingdom, specializing in property sales, rentals, and management services. The company offers a comprehensive range of services designed to assist both buyers and sellers in navigating the property market. With a focus on customer satisfaction, William Gleave Estate Agents aims to provide knowledgeable guidance throughout the purchasing or leasing process. The target market for William Gleave Estate Agents includes homeowners looking to sell their properties, prospective buyers seeking residential or commercial real estate, and landlords in need of property management services. By leveraging local market expertise, the company strives to meet the diverse needs of its clients while facilitating smooth transactions. For more information about their services, visit their website at wgestateagents.co.uk.
William Gleave Estate Agents receives mixed feedback from customers, with a significant number expressing dissatisfaction. While some reviewers, like Steve G and another customer, commend the thoroughness and support provided by staff members like Dan and Alex during property inspections and purchases, the overall sentiment is largely negative.
Many people report poor communication, with complaints about dismissive attitudes on the phone and a lack of responsiveness from the Rhyl and Holywell branches. Customers frequently mention difficulties in reaching staff, with instances of unanswered calls and closed offices during business hours. This inconsistency in service quality leads to frustration among potential buyers and sellers. Overall, the company struggles with customer service, overshadowing the positive experiences reported by a few.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.3 | 7 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.3 out of 5 (poor) | 50 out of 100 | — | 7 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 |
Bottom line: William Gleave Estate Agents is #5 of 5 on overall rating in this group.
7 reviews of William Gleave Estate Agents. Filter by what matters to you.
Telephoned this office twice to enquire about a property just to be met with a ringing telephone. Visited the Holywell branch on 3 separate occasions to find the branch closed in the middle of the day. Eventually had to email and that took 2 days to get a reply. If you are looking to sell your property i would look elsewhere.
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William Gleave Estate Agents is a real estate agency based in the United Kingdom, specializing in property sales, rentals, and management services. The company offers a comprehensive range of services designed to assist both buyers and sellers in navigating the property market. With a focus on customer satisfaction, William Gleave Estate Agents aims to provide knowledgeable guidance throughout the purchasing or leasing process. The target market for William Gleave Estate Agents includes homeowners looking to sell their properties, prospective buyers seeking residential or commercial real estate, and landlords in need of property management services. By leveraging local market expertise, the company strives to meet the diverse needs of its clients while facilitating smooth transactions. For more information about their services, visit their website at wgestateagents.co.uk.
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