Great to deal with excellent service
I recently purchased a klim jacket from wheels great service very helpful staff 👍

Wheels Motorcycles is a leading motorcycle dealer located in East Anglia, specifically serving customers in Peterborough and surrounding areas. The company offers a wide range of new and used motorcycles from renowned brands such as Honda, Yamaha, Ducati, and Suzuki, catering to both novice and experienced riders. Customers can explore an extensive inventory of motorcycles, including demo models and pre-registered stock, with options for financing available online. In addition to motorcycle sales, Wheels Motorcycles provides motorcycle accessories, parts, and servicing, ensuring that riders have access to everything they need for their biking experience. The company aims to meet the diverse needs of motorcycle enthusiasts by offering competitive pricing, special promotions, and a knowledgeable team ready to assist with inquiries and purchases.
Wheels Motorcycles receives high praise for its excellent customer service and a wide selection of bikes, with many reviewers highlighting the helpfulness of staff, particularly Joe Scott. Customers appreciate the smooth purchasing process and the quality of the bikes, often mentioning specific models like the Triumph Tiger and Kawasaki Eliminator.
However, some consumers express dissatisfaction with after-sales support, citing issues like mechanical failures shortly after purchase and a lack of responsiveness in resolving these problems. Despite these concerns, the majority of reviews reflect a positive experience, emphasizing the professionalism and attentiveness of the staff. Overall, Wheels Motorcycles is well-regarded for its service and bike offerings, although there are notable areas for improvement in after-sales care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 209 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | 4.4 | 15 |
| Oct 24 | 5.0 | 10 |
| Nov 24 | 4.6 | 10 |
| Dec 24 | 3.7 | 3 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 10 |
| Mar 25 | 5.0 | 10 |
| Apr 25 | 5.0 | 13 |
| May 25 | 5.0 | 12 |
| Jun 25 | 4.0 | 4 |
| Jul 25 | 4.5 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 209 most recent reviews.
“Purchased a honda Goldwing, unfortunately had issues that wasn't apparent until it was rode home, reported the issues...”
“The tone of their response felt dismissive and showed little regard for customer care or after-sales support”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | +11% | 209 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 |
Bottom line: Wheels Motorcycles is #2 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 4.2).
209 reviews of Wheels Motorcycles. Filter by what matters to you.
I recently purchased a klim jacket from wheels great service very helpful staff 👍
Had my new bike delivered today, Tim the delivery man was a credit to wheels motorcycles, he takes his job very seriously takes great care of the bikes he’s delivering, very carefully, meticulously and with a smile on his face. The bike was bought unseen and when delivered exceeded my expectations. The sale was handled by Joe and the whole experience was very professional and could not have been easier. I definitely would recommend Wheels motorcycles.
Absolutely fantastic experience from the guys at wheels motorcycles, very professional easy to deal with, great coms and a awesome price on a new bike Highly recommended 👌
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Item advertised wasn't showing as out of stock. Bought and paid for. Did get a refund along with a short Sharpe email none in stock website doesn't update to what's sold in store. With no offer of anything like for like.
I bought a new Aprilia Tuono V4 Factory from these guys at a very attractive price. All was very efficient and easy and the bike was delivered exactly when they said it would be. Joe in sales was great and Tim who delivered the bike was superb. I cannot fault the service and efficiency.
Bought the tech air 3 from wheels after a good chat with Nicky she was very informative, understanding and helpful love my new purchase so comfortable a brilliant bit of kit would never ride without it now thank you great service
I found Wheel Motorcycles through a Google search for ‘Vespa dealers UK’. I checked available reviews and was comfortable to contact them and potentially make a remote purchase. I was specifically looking for a Vespa GTS Super 300. I called them on a Saturday morning and was very happy that James picked up the call as he provided an exceptional service; clearly talking me through the available stock, purchase options and process etc. No hard sales, just excellent customer care. Within the same call, I placed the order for my new bike. The following Saturday, it arrive on the back of a Wheels Motorcycles delivery van. The purchase process was easy, pre-delivery communication was spot-on and the bike arrived earlier than expected. What more can a buying customer ask for. Thank you Wheels Motorcycles… James in particular!
V7 annual service was just short of £500 (though magazine reviews say c.£180 ? ). Informed by service dept. that valve settings need checking 'annually', although Guzzi say 6000mls ( who to believe ? ). Love the bike but, sadly, it'll most probably go before the next service here. Feels like an unaffordable / or rip-off situation whatever. Very saddened.
Had a great experience at Wheels (Peterborough) ,Phil at Wheels where I bought my new Honda Hornet was very informative and knowledgeable and made the whole process easy, can't rate Wheels highly enough, would definitely buy from here again, recommended dealer.
Having bought a nearly new bike, with just 80 miles on it, I was quite pleased, a reasonable deal. Not a great one, but they have to make money I guess. The problem came when it comes to servicing. I did about 300 miles before the first service and they wanted £500. Then almost £1500 for a major service the following year when I’ve only done about another 2000 miles. They say they are following the Suzuki service plan but that makes zero sense to me. I took it to a Suzuki specialist who said I wouldn’t need a major service next year. He is now servicing my bike at a fraction of the cost. I gather now that servicing is where they make their money, not in bike sales. Disappointed.
It was a pleasure dealing with Joe Scott, so refreshing having a proactive professional taking you through the sales process. Joe came across as being knowledgeable, as well as genuinely friendly, and an excellent communicator. I would recommend Joe to anyone looking to purchase a bike from Wheels Motorcycles (I recently took delivery of a Kawasaki Z H2 (bonkers!)
All I can say is , I have the most horrible experience with the after sale team that’s after I have purchased 8k motorcycle This is addition to my first review after I read what wheels motorcycle put . First of all I am new to all this and I followed what I you guys said and n one called me or follow up after I brought the bike surely that’s something you do with customers when they buy new bike .so I came for 2 services as I was advised and then I didn’t even use the bike that much as it’s been sitting in the garage anyway . So one the person that I spoke to was so rude about it two why I haven’t been advised to do these things as even if the bike didn’t do mileage yes as I mentioned I don’t know much about bikes and it’s my first bike but instead I had you should’ve done this and you should’ve done that and when I asked you can always ask the sales man that sold me the bike if he did explain things properly the answer was he is not with us anymore but we are sure that he did so basically I am laying. I had brand new cars before and they always remind you when something needs doing to your car and they call you to check if you still happy with your car and in this case you didn’t do non of that you didn’t even bothered to ask how is the bike so anyway the bike is new touch wood nothing will happen to it and I got it serviced by a Yamaha dealer and I will sell it next year but one thing for sure you the one lost my custom and I will never step a foot in one of your branches .
Great service from knowledgeable, friendly staff. Ended up buying a new lid and new boots.
The best online purchasing experience I've ever has. Ordered 4 items. All arrived as scheduled. 2 were a bit small/tight. Discussed with sales and returned and exchanged but what made it extra special was the jacket was custom made to fit a zero extra cost. Fast replies and what I consider above and beyond service. I will 100% purchase from these guys and girls over and over.
Joe was an absolute pleasure helped me out sorted everything there and then can't thank him and matt enough the pair of then ild never think of going anywere else in the future from now
Took bike in for first service on the wrong date but no problem for Wheels as they did it anyway! Friendly staff and fantastic service thank you very much.
Wheels Motorcycles is a leading motorcycle dealer located in East Anglia, specifically serving customers in Peterborough and surrounding areas. The company offers a wide range of new and used motorcycles from renowned brands such as Honda, Yamaha, Ducati, and Suzuki, catering to both novice and experienced riders. Customers can explore an extensive inventory of motorcycles, including demo models and pre-registered stock, with options for financing available online. In addition to motorcycle sales, Wheels Motorcycles provides motorcycle accessories, parts, and servicing, ensuring that riders have access to everything they need for their biking experience. The company aims to meet the diverse needs of motorcycle enthusiasts by offering competitive pricing, special promotions, and a knowledgeable team ready to assist with inquiries and purchases.
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