Wholey's Market, operating under the Robert Wholey Company, specializes in providing a wide selection of fresh seafood and premium meats online. With over 100 years of experience, the company caters to consumers looking for high-quality, sustainably sourced food products delivered directly to their homes. Wholey's Market offers a range of wild-caught fish, shellfish, and USDA inspected meats, ensuring that customers receive products that are flash-frozen at peak freshness.
The target market includes families and culinary enthusiasts seeking reliable sources of fresh seafood and meats for their meals. Wholey's Market emphasizes its commitment to quality with features such as free shipping on orders over $250 and a 100% satisfaction guarantee. Customers can choose from a variety of options, including hand-cut meats, farm-raised poultry, and ready-to-cook meal kits, making it a convenient choice for both everyday dining and special occasions.
Wholey's Market has a positive customer experience.
Wholey's Market receives overwhelmingly positive feedback, with many customers praising the freshness and quality of their seafood. Reviewers frequently highlight the excellent service, noting that orders are handled efficiently and delivered promptly, often arriving still frozen and well-packaged.
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The ambiance of the market is also appreciated, creating a pleasant shopping experience. However, some consumers express disappointment regarding specific products, such as clam strips and chicken wings, which they feel did not match the advertised quality or size. Additionally, a few reviews mention poor customer service experiences, indicating a need for improvement in staff attitude. Overall, Wholey's Market is celebrated for its great seafood and service, despite some isolated complaints.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
1,000
100%
● Low
4.7 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2024.
Last 3 months
5.0▲ 4.0
12-month avg
3.0
All-time
4.7
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
1.0
1
Aug 24
—
0
Sep 24
—
0
Oct 24
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 468 positive reviews
Delivery49%
228 mentions
Fast & efficient26%
124 mentions
Customer service22%
101 mentions
Quality11%
53 mentions
“Delivery was very quick and my order was packaged very well”
On “Delivery” · Dec 21, 2021
Top complaintsof 23 negative reviews
Shipping17%
4 mentions
Pricing17%
4 mentions
Customer service17%
4 mentions
Delivery9%
2 mentions
“00 plus shipping”
On “Shipping” · Nov 20, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
I was so happy to find the Silver Star Sodium Ham since I was unable to make it to the Pittsburgh area this Christmas. It came within a few days, and it was so lean and delicious and I was able to have some tradition continue this year.
I ordered dirty squid. It was very reasonably priced and shipping was also reasonable. It arrived within 2 days. The squid was superb,good size and fresh
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Almost every year I send off seafood products to relatives for the holidays, and I sneak in some seafood products our way too. Wholey's never lets me down, and I can always count on the quality being best.
First Time customer, impressed with speed of delivery and merchandise. The Beef Bacon intrigued me, we were not disappointed. We will order in the futures. VERY GOOD!
My wife and I frequent the store in the strip district but due to the current issues we chose to order at the on line store Wholey’s staff di a wonderful job our fillets were cut perfect and vacuum sealed perfectly our order was packaged perfectly and delivered promptly. Thank you very much we will order this way again.
This was intended for a New Year’s Eve dinner that had to be postponed. Fish arrived packed in dry ice and was still frozen solid so it went into the freezer until I reschedule the dinner. Looking forward to a special meal.
I love wholey’s I shop there when I go to Pittsburgh I live in Canfield Ohio only one hour from Pittsburgh Great place to buy fish and seasonings...........
I was very pleased to find out that Wholey’s did home delivery. I ordered the 5 lb box of frozen cod and am very pleased with the quality of the fish and the fast delivery. It arrived in an insulated box with dry ice surrounding the fish. I’ll be ordering again soon.
Wholey's Market, operating under the Robert Wholey Company, specializes in providing a wide selection of fresh seafood and premium meats online. With over 100 years of experience, the company caters to consumers looking for high-quality, sustainably sourced food products delivered directly to their homes. Wholey's Market offers a range of wild-caught fish, shellfish, and USDA inspected meats, ensuring that customers receive products that are flash-frozen at peak freshness.
The target market includes families and culinary enthusiasts seeking reliable sources of fresh seafood and meats for their meals. Wholey's Market emphasizes its commitment to quality with features such as free shipping on orders over $250 and a 100% satisfaction guarantee. Customers can choose from a variety of options, including hand-cut meats, farm-raised poultry, and ready-to-cook meal kits, making it a convenient choice for both everyday dining and special occasions.