Wholey's Market, operating under the Robert Wholey Company, specializes in providing a wide selection of fresh seafood and premium meats online. With over 100 years of experience, the company caters to consumers looking for high-quality, sustainably sourced food products delivered directly to their homes. Wholey's Market offers a range of wild-caught fish, shellfish, and USDA inspected meats, ensuring that customers receive products that are flash-frozen at peak freshness.
The target market includes families and culinary enthusiasts seeking reliable sources of fresh seafood and meats for their meals. Wholey's Market emphasizes its commitment to quality with features such as free shipping on orders over $250 and a 100% satisfaction guarantee. Customers can choose from a variety of options, including hand-cut meats, farm-raised poultry, and ready-to-cook meal kits, making it a convenient choice for both everyday dining and special occasions.
Wholey's Market has a positive customer experience.
Wholey's Market receives overwhelmingly positive feedback, with many customers praising the freshness and quality of their seafood. Reviewers frequently highlight the excellent service, noting that orders are handled efficiently and delivered promptly, often arriving still frozen and well-packaged.
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The ambiance of the market is also appreciated, creating a pleasant shopping experience. However, some consumers express disappointment regarding specific products, such as clam strips and chicken wings, which they feel did not match the advertised quality or size. Additionally, a few reviews mention poor customer service experiences, indicating a need for improvement in staff attitude. Overall, Wholey's Market is celebrated for its great seafood and service, despite some isolated complaints.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
1,000
100%
● Low
4.7 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2024.
Last 3 months
5.0▲ 4.0
12-month avg
3.0
All-time
4.7
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
1.0
1
Aug 24
—
0
Sep 24
—
0
Oct 24
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 468 positive reviews
Delivery49%
228 mentions
Fast & efficient26%
124 mentions
Customer service22%
101 mentions
Quality11%
53 mentions
“Delivery was very quick and my order was packaged very well”
On “Delivery” · Dec 21, 2021
Top complaintsof 23 negative reviews
Shipping17%
4 mentions
Pricing17%
4 mentions
Customer service17%
4 mentions
Delivery9%
2 mentions
“00 plus shipping”
On “Shipping” · Nov 20, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
We are very satisfied with our order. The lobster tails where excelent Everything arrived frozen as it was supposed to. Thankyou for your service. We are impressed. We will be purchasing from you in the future.Thankyou again and have a happy and prosperous new year.
every thing was as we thought it would be. only problem we had was not being able to get our smelts straight from you and had to get on amazon. otherwise you never disappoint
The one lobster tail disintegrated upon cooking. Turned to mush. Deflated. How come? Never had that happen before in all the years that I have ordered from you. The other tail was great.
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We were really pleased with both the delivery and the food. The seafood arrived still solidly frozen with the dry ice. And, as with all Wholey's seafood, it was delicious.
Great to renew "old friendships." First an accolade. We placed an order on Tuesday, and was vey happy to get an e-mail of thanks and explanation that delivery would take 1-2 days and 1-2 day to prepare order. Followed by an e-mail up-dating us that all was going smoothly and we should expect our order in about 4 days. (Perfect) Then we received another informative e-mail that our order was shipped early. We got the complete order within two days. Wow!!! Thank you for that. Order Tuesday and get on Thursday and we live in Lima, Ohio about 50 mi. from the Indiana border. That is what I call taking good care of customers. As always, we are very pleased and our daughter is going to order. She (and Family) live in North Carolina. Shed too is an old Wholey's customer when lived in Pittsburgh, but did not expect you to deliver in N.C. We will be in touch. We will be enjoying our lobsters on Thursday night. Of course, kraut and pork on Friday. Irish Catholics you know. We wish all at Wholey's a very Happy New Year.
This was our first time ordering from Wholey's and this order was a gift. So far everything was excellent. The order was delivered on time and was well packed. The order arrived in a cooler packed with dry ice and the salmon and surf & turf was still frozen.
I'm told the salmon and surf & turf are generous portions and look wonderful. I'll update the review once I hear back regarding the taste.
I ordered the crab cakes and they were…some of the best I've ever had.
I ordered the crab cakes and they were very good. I've had crab cakes from other places but I rank these as some of the best tasting ones, not too spicy and just the right amount of fillers. The delivery was quick. Everything was Perfect, there's nothing more to say, don't hesitate to try them, they really are good.
Wholey's Market, operating under the Robert Wholey Company, specializes in providing a wide selection of fresh seafood and premium meats online. With over 100 years of experience, the company caters to consumers looking for high-quality, sustainably sourced food products delivered directly to their homes. Wholey's Market offers a range of wild-caught fish, shellfish, and USDA inspected meats, ensuring that customers receive products that are flash-frozen at peak freshness.
The target market includes families and culinary enthusiasts seeking reliable sources of fresh seafood and meats for their meals. Wholey's Market emphasizes its commitment to quality with features such as free shipping on orders over $250 and a 100% satisfaction guarantee. Customers can choose from a variety of options, including hand-cut meats, farm-raised poultry, and ready-to-cook meal kits, making it a convenient choice for both everyday dining and special occasions.