We've been twice this past few months…
We've been twice this past few months when our internet was out for almost 24 hours. We should be receiving a credit

Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
We've been twice this past few months when our internet was out for almost 24 hours. We should be receiving a credit
We have experienced outages several times in the last 90 days. Plus our speed is quite slow most of the time. The one thing we are thankful for is if we turn everything off internet we can stream fairly well on our TV. The customer service is nothing to complain about.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
Poor speed for the price $55 for 5 meg of download speed is unfair to the customer and cannot get any faster speeds.
Wisper is great. They are the only service provider in my area besides satellite, and satellite sucks! Internet goes out sometimes, but not for very long usually. No data caps, which is nice. I took away a star for the internet going out sometimes. I would rate them a little higher than sparklight when I used to have sparklight. Sparklight has data caps which I hate, and they go out too sometimes. Even though I only pay for 10mbps down speed with Wisper, it's absolutely consistent (unlike sparklight) and enough for me and my roommate to watch streaming video at the same time. If they're an option, they're a good one to consider getting. Try them out! You can also have them remove the care plan from your bill to save yourself $10 a month. I currently pay $60 a month, 10mbps down 2mbps up, no data cap. It's great!
I hate to write this but I have to be honest. The service is absolutely horrible. Not dependable at all and given to wide fluctuations in bps you never know how long it’s going to take something to download. I’ve made numerous phone calls to whisper and they’ve been very courteous. The truth is they have a subpar product and they keep adding other companies so they can grow but they don’t do anything to fix what they have.
Our internet comes and goes frequently. My main reason in giving 1 star is because of false advertising. Wisper has sent me an email numerous times stating that we will be upgrading access to 100mbps, but every time I ask a help desk technician I am told "No that won't be happening in your area". I do not like to be told one thing but it is actually not going to happen. I also am not referring to any public advertising at all. I am referring to an email sent to me buy the company.
The weekends are still very slow internet. I'm wondering how do you calculate the strongest signal possible
I am happy with Wisper but my bill keeps getting messed up and charging my credit card the wrong amount. I think the billing portion of the website needs to be corrected or redone so it's easier to manage.
In our area it’s either whisper or satellite. We got whisper because of the unlimited internet. However when we had a problem because our internet is so slow and we are not getting what we paid for, whisper said they would give us 3 months half price and try and find the problem. That’s great they found the problem but never fixed it. So we are back to paying full price without getting the full experience because our internet lags so much.
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
This profile hasn't been claimed by the business owner.