Great and fast reponses
Great and fast reponses, i emailed and they responsed pretty quickly and withing 24 of the approval i got my translation done.

ALTA Language Services is an employee-owned company that provides a comprehensive range of language services, including translation, interpretation, language testing, and training programs. Established in 1980, the company specializes in facilitating effective communication across cultural and linguistic barriers for businesses and organizations operating globally. Their expertise spans over 100 languages, catering to diverse sectors such as medical, legal, and corporate environments. The company offers professional interpreting services, both on-site and through remote options, as well as high-quality document translation and localization services. With a commitment to ISO-certified processes, ALTA ensures timely delivery and accuracy in all its offerings. Their target market includes enterprises looking to enhance their global communication capabilities through reliable language solutions.
ALTA Language Services receives high praise for its professionalism, quick response times, and excellent customer service, with many reviewers highlighting the ease of scheduling tests and the prompt return of results. Customers appreciate the company's reliability and the quality of its language testing services, often noting that the process is straightforward and efficient.
However, some reviewers express frustration with communication issues, citing instances of unresponsiveness from staff and difficulties in scheduling tests. Additionally, there are complaints about the clarity of call lines and perceived rudeness from testers. Despite these criticisms, the majority of feedback reflects a positive experience, emphasizing ALTA's strong service and commitment to customer satisfaction. Overall, ALTA Language Services is viewed favorably by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,001 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 6 |
| Sep 24 | 4.4 | 12 |
| Oct 24 | 3.8 | 5 |
| Nov 24 | 3.8 | 11 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | 4.9 | 8 |
| Feb 25 | 4.6 | 14 |
| Mar 25 | 4.8 | 12 |
| Apr 25 | 4.6 | 11 |
| May 25 | 4.8 | 10 |
| Jun 25 | 3.2 | 5 |
| Jul 25 | 3.8 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“We used the company in the past with another organization”
“Customer support does not answer phone calls and email issues are not responded to until the next day, and when in th...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Business Services.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | +4% | 1,001 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 1.9 out of 5 (poor) | — | +111% | 1,000 |
Bottom line: ALTA Language Services is #2 of 5 on overall rating in this group.
500 reviews of ALTA Language Services. Filter by what matters to you.
Great and fast reponses, i emailed and they responsed pretty quickly and withing 24 of the approval i got my translation done.
Muy buena comunicación entre Alta y yo como cliente. Me mantuvieron informada, me brindaron la información necesaria y su intérprete muy competente y profesional. Hicieron un buen trabajo. Lo único que no me habían aclarado es que de haber una demora al inicio del servicio corría por mi cuenta. Todo fue aclarado y quedé satisfecha con ustedes. Sin duda los recomiendo.
We had difficulty connecting with the Danish evaluator. Even after finally agreeing on a time, she forgot the appointment and someone from ALTA had to call her privately to get her on the phone. We were, however, able to successfully complete the phone interview.
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I loved the variety of languages offered. We were able to award our first TWI Seal of Biliteracy thanks to your testing this year! I also loved the ease of scheduling and test taking. The only downside, was the lack of accessiblity tools for students in the writing section of the test. My kiddos took the exam in Twi but struggled to get the keyboard to type two specific characters required for typing in Twi. In other language assessments that we use, there is a drop down of language specific characters that helps with this issue. I wish that was available here. It was a stressful situation for our kiddos who were already nervous about taking the test.
I think ALTA language services is great. Their account sign up process and access to testing is smooth and easy to understand. I sense that the language evaluators were fair and very competent. I am amazed that they design language assessments for less commonly spoken languages. Very grateful for that.
This was my first time using the ALTA system and I had many questions regarding the platform. I was able to arrange a phone call conference with a representative who was extremely helpful as well as patient with me and my many questions. I needed additional follow up assistance and the ALTA team was very responsive and continued to support my needs all along the way, ultimately allowing for successful testing of our candidate. Thank you!
Alta makes it easy to register someone to take the test and offers many different languages which is helpful. I will say that the employees taking the test comment that the questions being asked during testing are a little intrusive as they are asking the employees opinions on different topics. Makes the employee think they are being judged on their answer versus how they are communicating.
ALTA Language Services is an employee-owned company that provides a comprehensive range of language services, including translation, interpretation, language testing, and training programs. Established in 1980, the company specializes in facilitating effective communication across cultural and linguistic barriers for businesses and organizations operating globally. Their expertise spans over 100 languages, catering to diverse sectors such as medical, legal, and corporate environments. The company offers professional interpreting services, both on-site and through remote options, as well as high-quality document translation and localization services. With a commitment to ISO-certified processes, ALTA ensures timely delivery and accuracy in all its offerings. Their target market includes enterprises looking to enhance their global communication capabilities through reliable language solutions.
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