ALTA Language Services is an employee-owned company that provides a comprehensive range of language services, including translation, interpretation, language testing, and training programs. Established in 1980, the company specializes in facilitating effective communication across cultural and linguistic barriers for businesses and organizations operating globally. Their expertise spans over 100 languages, catering to diverse sectors such as medical, legal, and corporate environments. The company offers professional interpreting services, both on-site and through remote options, as well as high-quality document translation and localization services. With a commitment to ISO-certified processes, ALTA ensures timely delivery and accuracy in all its offerings. Their target market includes enterprises looking to enhance their global communication capabilities through reliable language solutions.
ALTA Language Services receives high praise for its professionalism, quick response times, and excellent customer service, with many reviewers highlighting the ease of scheduling tests and the prompt return of results. Customers appreciate the company's reliability and the quality of its language testing services, often noting that the process is straightforward and efficient.
However, some reviewers express frustration with communication issues, citing instances of unresponsiveness from staff and difficulties in scheduling tests. Additionally, there are complaints about the clarity of call lines and perceived rudeness from testers. Despite these criticisms, the majority of feedback reflects a positive experience, emphasizing ALTA's strong service and commitment to customer satisfaction. Overall, ALTA Language Services is viewed favorably by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,001 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 6 |
| Sep 24 | 4.4 | 12 |
| Oct 24 | 3.8 | 5 |
| Nov 24 | 3.8 | 11 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | 4.9 | 8 |
| Feb 25 | 4.6 | 14 |
| Mar 25 | 4.8 | 12 |
| Apr 25 | 4.6 | 11 |
| May 25 | 4.8 | 10 |
| Jun 25 | 3.2 | 5 |
| Jul 25 | 3.8 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“We used the company in the past with another organization”
“Customer support does not answer phone calls and email issues are not responded to until the next day, and when in th...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Business Services.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | +4% | 1,001 |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 1.9 out of 5 (poor) | — | +111% | 1,000 |
Bottom line: ALTA Language Services is #2 of 5 on overall rating in this group.
500 reviews of ALTA Language Services. Filter by what matters to you.
ALTA does a great job meeting our expanded need for student language proficiency testing. The test-request process is not complicated, and staff are very responsive to communications regarding test scheduling and receiving test results.
I love how easy to use this company is. They were also quick with results. My only complaint was that the interviewer was not on time to the meeting and my student had to wait 10 minutes for someone to go find the interviewer. I know there is a lot of moving parts to coordinate all of this and despite that I would still 100% recommend this company. Easy to use, quick results, they communicate effectively.
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We appreciate working with ALTA Language services to test our students for the purpose of earning the state Seal of Biliteracy. THe variety of languages and ease of ordering written papers, along with cordial manner of most of the phone evaluators.
Alta Language Services has provided test in my students native language for several years and have always been professional and helpful.
Office of Environmental Health Hazard Assessment is beyond pleased! Conrad Clemens was responsive, knowledgeable, and pleasant. The other staff our outstanding as well --- quick to respond, thank God!
We rely on Alta for all our translation services because they're amazing to work with, and provide excellent service at a great price.
ALTA Language Services is an employee-owned company that provides a comprehensive range of language services, including translation, interpretation, language testing, and training programs. Established in 1980, the company specializes in facilitating effective communication across cultural and linguistic barriers for businesses and organizations operating globally. Their expertise spans over 100 languages, catering to diverse sectors such as medical, legal, and corporate environments. The company offers professional interpreting services, both on-site and through remote options, as well as high-quality document translation and localization services. With a commitment to ISO-certified processes, ALTA ensures timely delivery and accuracy in all its offerings. Their target market includes enterprises looking to enhance their global communication capabilities through reliable language solutions.
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