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Atterley receives a mixed response from consumers, with a significant number of positive reviews highlighting fast delivery and great service. Many customers appreciate the quick shipping times, noting that their orders often arrive sooner than expected and in excellent condition.
However, a troubling number of reviews express frustration over issues such as receiving damaged items, difficulties in obtaining refunds, and concerns about the authenticity of products. Several reviewers report that the company has ceased trading, leaving them without their purchases and struggling to get their money back. While some people are satisfied with their shopping experience, the negative feedback regarding order fulfillment and customer service raises serious concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great product and fast delivery”
“Still waiting for my refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Department Stores.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Atterley is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 4.3).
500 reviews of Atterley. Filter by what matters to you.
A great little website. My boots arrived within 2 days, unfortunately they were too big and customer service couldn’t have been any better. They stayed in contact and made sure I knew exactly what to do and I got my refund very quickly. I would 100% recommend this site and use again. Thank you for looking after me! Amanda.
Lovely trousers unfortunately they were too small, so I had to return them, but they were super.leather great.
I love and appreciate the simplicity of ordering and reviewing orders. They are dependable in their delivery Thank You, From Canada P.s. Absolutely dig the clothes
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Speed and very trustable
I ordered a pair of he Donegal wool slacks for my husband for Christmas. I had him try them on when hey came and he loves them. The fabric is very soft and I love the tweed. Color is a green/ brown and is not like any other color that would be typical of shopping. The pants fit well and he is a small man so there is no "baggy back end" look. The pants arrive in less than a week and were neatly protected in a cardboard box.
Well, I usually don’t write reviews but in this case I will take my time to type my thoughts. So, after reading all reviews here (after I placed my order) I was a bit sceptical and I even thought that maybe buying via Atterley was a bad idea. Anyway, I ordered new gym clothes during Black Friday sale and it arrived on Tuesday (EU purchase) beautifully packed. The overall experience probably depends mostly on the boutique that handles your purchase. I ordered from fashercise and will for sure order from them again.
yes i have a problem i want to change to mark another country how can i do it
Perfect.very fast
The transaction was fast. The item was delivered in great condition.
Super quick delivery!!!!!!
I have not had a less than exceptional experience with this company… Very efficient and professional service! Keep up the great work- thanks again…
CrowdTrust is a review platform designed to facilitate customer feedback and interactions for various businesses. The company enables consumers to share their experiences and opinions about products and services, helping prospective buyers make informed decisions. By providing a space for authentic reviews, CrowdTrust aims to enhance transparency and trust in the market. Targeting users from diverse sectors, CrowdTrust serves both consumers seeking reliable information before making purchases and businesses looking to improve their services based on customer insights. The platform is committed to fostering a community where feedback is valued, thereby contributing to an ecosystem of accountability and improvement across industries.
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