BulkSupplements.com is a leading online retailer specializing in pure bulk supplements, vitamins, minerals, amino acids, herbal extracts, sweeteners, and protein powders. The company is committed to providing high-quality ingredients sourced from carefully selected suppliers. All products are manufactured in a cGMP and FDA-registered facility, ensuring adherence to strict quality standards. Additionally, each supplement undergoes third-party lab testing for purity, with Certificates of Analysis (COAs) available upon request to promote transparency.
The target market for BulkSupplements.com includes health-conscious consumers, fitness enthusiasts, and individuals seeking nutritional supplements to enhance their wellness routines. By offering a range of flavorless, versatile products that can be easily integrated into various diets, the company aims to meet the needs of customers looking for effective and affordable solutions for their supplement needs.
BulkSupplements.com has a poor customer experience.
BulkSupplements.com receives overwhelmingly negative feedback, with many consumers expressing frustration over poor service and product issues. While some reviewers appreciate the quality of certain supplements and the bulk purchasing options, the majority report significant problems, including long shipping times and unresponsive customer service.
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Customers frequently mention that their orders are either delayed or not shipped at all, leading to feelings of being scammed. Additionally, complaints about product quality, such as damaged packaging and misleading labels, are common. Some individuals have also faced difficulties with returns and refunds, particularly after experiencing allergic reactions. Overall, the sentiment is largely negative, reflecting a lack of reliability and customer support.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.8
293
100%
-0.2
● Low
1.8 / 5 overall
=
293 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
2.0▼ 0.2
12-month avg
1.9
All-time
1.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.3
6
Oct 24
1.0
11
Nov 24
1.3
12
Dec 24
2.0
25
Jan 25
1.7
21
Feb 25
2.1
19
Mar 25
1.8
16
Apr 25
3.0
9
May 25
2.1
13
Jun 25
2.4
14
Jul 25
1.5
16
Aug 25
2.3
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 293 most recent reviews.
Top praiseof 56 positive reviews
Delivery36%
20 mentions
Customer service32%
18 mentions
Quality21%
12 mentions
Prices & value20%
11 mentions
“Shipment arrived quicker than quoted time, really happy to have my potassium supps”
On “Delivery” · Jun 2, 2025
Top complaintsof 231 negative reviews
Customer service36%
83 mentions
Shipping28%
64 mentions
Refund24%
56 mentions
Payment issues17%
40 mentions
“no response for customer service”
On “Customer service” · Jul 18, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
Overall rating and review count for this company and similar companies
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Bulk supplements are the best! I love their prices. But in today's world it would be awesome to see some lab results for their products. Maybe someday?
Bulksupplements Vous écrit que votre colis est arrivé. Vérifiez bien qu'il est arrivé avant de mettre un avis.La personne qui devait la réceptionner, n'étant pas présente et une autre l'a reçu. Créant un imbroglio .
Toutes mes excuses pour le livreur qui a été mis dans le doute!
Delivered on time with a disvount to share with friends. I bought digestive health capsules, took two instead of four to start off, within an two hours i went the loo.. i suffer with constipation so i was delighted with that result., and no bad wind.. happy days
I buy from Bulk Supplements a lot. I have boxes of herbs and powders. I never seal the Zip-Lock bags, because their zippers are pointless, and I'm too lazy to transfer them. But, no big deal. The products are not effected, other than moisture, like clumping over several months for some herbs. But, that breaks up.
One reviewer said, they ordered Monk Fruit, and "yeah" they knew it usually was mixed with artificial sweeteners. But, they bought it specifically to avoid such things. Then complained that it was not sweet, and how horrible the company is.
I am sorry to Bulk Supplements, you try to help people and other than very specific things like Glucosamine Sulfate that has to be of a way higher quality level to work. Because, of the molecular size, and such. Your products provide people with the chance to get things that they could never afford, buying in pill form or tiny quantities.
The people complaining are a representation of how unhealthy mentally, and physically, people are, all over the world.
No, you are not getting a refund, because "Customs", in your country cut open your kilogram bags of powder, to check for drugs. They taped them back shut.
This company is great, and they go "out of their way" to provide information about all of the items that can help people. They have extensive information on their website and in other areas.
I feel bad for this company. Because, one it could be and probably is, the level of people. But, it could also be other intentional efforts to discredit the company.
People don't understand about this area. As, this company provides health products for most of their items, that you as the customer must use a milligram scale to weigh, before use. No scoop. Sometimes, but rarely, and it specified, to use a scale. They occasionally give refences for some items, that the dosage is approximately a teaspoon or the such. But, mainly it is you buy for an affordable price powder, that you then must weigh.
I don't often get shocked. But, the person that left a review about Monk Fruit, typed up nice and neat. But, was oblivious to reality. Because, they even said in their review, how all the other version from other companies have it mixed with artificial sweeter. There is a reason for that. They still left a 1 star review, like many others.
Even, this area of bulk sales is fought over, and often the competition does not want the products sold in bulk. Even, though they themselves purchase from the companies or in bulk and then package up, small bottles to sale for a huge "mark-up".
Of the very few bulk sellers, Bulk Supplements is the biggest threat, to the others, because the others sell the same things, for a lot more money.
I don't know why there are so many negative reviews. But, I trust the company, and have never had a problem with them.
I have bought from them for a lot of years.
I just happen to come across this review site, on my way to the information website of Bulk Supplements, to look up some things about which item to buy next for what I need.
I buy through their website, and Amazon. I have never had a problem, and one time when the photograph was not updated to show an added ingredient, I was immediately issued a refund with no need to return.
BulkSupplements.com is a leading online retailer specializing in pure bulk supplements, vitamins, minerals, amino acids, herbal extracts, sweeteners, and protein powders. The company is committed to providing high-quality ingredients sourced from carefully selected suppliers. All products are manufactured in a cGMP and FDA-registered facility, ensuring adherence to strict quality standards. Additionally, each supplement undergoes third-party lab testing for purity, with Certificates of Analysis (COAs) available upon request to promote transparency.
The target market for BulkSupplements.com includes health-conscious consumers, fitness enthusiasts, and individuals seeking nutritional supplements to enhance their wellness routines. By offering a range of flavorless, versatile products that can be easily integrated into various diets, the company aims to meet the needs of customers looking for effective and affordable solutions for their supplement needs.
