Business Utility Services Ltd is a business services company that likely provides utility-related solutions and support services to commercial clients. The company may offer services such as utility management, energy consulting, or utility bill processing and administration for businesses. As a specialized service provider, they would typically focus on helping organizations manage their utility needs and optimize their utility-related operations.
Business Utility Services Ltd receives overwhelmingly positive feedback, with many reviewers praising the exceptional service provided by Gavin and his team. Customers highlight Gavin's dependability, extensive knowledge, and commitment to securing the best deals, often describing him as a vital resource for their utility needs.
The efficiency and professionalism of the staff contribute to a seamless experience, making it easy for businesses to manage their energy costs effectively. However, there are a few critical comments regarding poor responses from a staff member named Steve, which some consumers found disappointing. Despite this minor issue, the overall sentiment remains highly favorable, with most customers expressing strong satisfaction and recommending the service without hesitation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 45 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 22 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 45 most recent reviews.
“We have used Gav on a number of commercial sites we look after and also our own premises, he always finds the right d...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 45 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 696 |
Bottom line: Business Utility Services Ltd is #1 of 5 on overall rating in this group.
45 reviews of Business Utility Services Ltd. Filter by what matters to you.
Over a year ago
My go to for all my utilities. I give them a shout and they just sort everything. Saves me loads of time and effort and I know I'm getting the right deal everytime. Can't recommend highly enough.
Over a year ago
I've worked with Gavin for years, extremely dependable with a wealth of knowledge in his field. He will fight tooth and nail for his customers.
Over a year ago
We have used Gav on a number of commercial sites we look after and also our own premises, he always finds the right deal and provides first class service
Over a year ago
We have used business utility services for 5 years and they have always given us excellent advice and great deals on our energy prices.
Quick answers to the questions people ask most.
Business Utility Services Ltd offers comprehensive utility management solutions including electricity, gas, water, and telecommunications services for commercial and industrial clients. We also provide utility auditing, bill management, and energy efficiency consulting services.
Our office hours are Monday through Friday, 8:00 AM to 6:00 PM. We offer 24/7 emergency support for critical utility issues and maintain an after-hours helpline for urgent matters.
You can reach us by phone at our main office number, through our website contact form, or by email. Our customer service team is available during business hours to assist with inquiries and support requests.
We serve businesses of all sizes, from small local companies to large corporations. Our services are scalable and can be customized to meet the specific needs and budget requirements of any business.
We offer flexible billing options including monthly, quarterly, and annual payment plans. Payment can be made via check, bank transfer, or online through our secure customer portal with automatic payment options available.
Setup times vary depending on the utility type and location, but we typically complete new service installations within 5-10 business days. We recommend contacting us at least two weeks before your desired service start date to ensure timely activation.
Yes, we offer comprehensive energy audits and efficiency assessments to help businesses reduce their utility costs. Our certified energy consultants can identify cost-saving opportunities and recommend sustainable solutions.
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My go to for all my utilities. I give them a shout and they just sort everything. Saves me loads of time and effort and I know I'm getting the right deal everytime. Can't recommend highly enough.
I've worked with Gavin for years, extremely dependable with a wealth of knowledge in his field. He will fight tooth and nail for his customers.
We have used Gav on a number of commercial sites we look after and also our own premises, he always finds the right deal and provides first class service
We have used business utility services for 5 years and they have always given us excellent advice and great deals on our energy prices.
Gav and his team of experts, helped me from day one of opening my business, from getting the power supply back on to the property to obtaining the best possible Gas and Electric rates. Can’t Thank them enough for all their hard work and effort!
Need to move from my electric and gas company as there prices were through the roof.some who I deal with contacted Gavin ,told him the problems I was having , same day Gavin was in my business,within a few working days I was in a better contract with a new company.hassle free Gavin did the lot .I would recommend Gavin to anybody who needs advice and help 100% helpful
Business Utility is our go to place for all Our business needs, Gavin is a great guy very efficient very knowledgeable and always happy to go the extra mile for you, I wouldn’t go anywhere else thank you once again Gavin and team 👍🏼
Excellent utility company. Gavin is your man for utilities. He takes all the stress away by finding you the best deals on the market. Highly reccomend ⭐️⭐️⭐️⭐️⭐️
Gavin is amazing so professional and always looking out for his clients, getting the best deals. I’ve recommended him to other companies, will always remain with him
Excellent!!!
Gavin sorts out the electricity and gas companies. Better than being on the phone to them for hours and hours. We have quite a few electric and gas accounts so this helps me a lot. One account has been a pain but he has been there and sorted them for me.
Great to have this firm on your side when it comes to dealing with utility companies. Gav is always ready to help and consistently finds us best deals . Highly recommend
I must say Gavin and his team made the whole process of renewing my business utilities look easy and they gave my business some great savings in the process. I’d highly recommend Business Utility Services.
Fantanstic service, very helpful and informative
Amazing customer service and really search the cheapest prices which is much needed in this climate for small businesses Great work guys 🙌
I've recently dealt with Gavin and the team at BUG, 1. super easy process. 2. made life simple by having one contact. 3. saved £££ a month. 4. switched over seamlessly, with zero downtime which was my sticking point, but the team did a great job! 5. I would recommend these guys if you're wanting to save money and time Thanks BUG
my go to company, cheapest around very honest and upfront and answer the phone whenever and whatever time i call
Great service!
Great company, even dealt with my complaint towards an energy supplier for me! Used for 6 years with out any problems 👍🏻👍🏻
We provide 24/7 emergency response services and maintain direct relationships with utility providers to expedite issue resolution. Our emergency hotline ensures you can reach us immediately when critical utility problems arise.
We offer both contract and month-to-month service options depending on your business needs. Contract terms typically range from 12 to 36 months and often include discounted rates and additional service benefits.
Business Utility Services Ltd is a business services company that likely provides utility-related solutions and support services to commercial clients. The company may offer services such as utility management, energy consulting, or utility bill processing and administration for businesses. As a specialized service provider, they would typically focus on helping organizations manage their utility needs and optimize their utility-related operations.
This profile hasn't been claimed by the business owner.
