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Cicalia is an online supermarket that provides grocery delivery services across Italy, specializing in a wide range of products, including fresh food items. The company is committed to ensuring the freshness and quality of its offerings by utilizing certified refrigerated transportation methods that maintain optimal temperatures during delivery. Customers can place orders for various food items and household necessities, with the assurance that their products will arrive within 24 to 48 hours. Targeting consumers looking for convenience in their shopping experience, Cicalia aims to accommodate the needs of busy individuals and families across the country. By offering an extensive selection of groceries and a streamlined ordering process, Cicalia caters to those who prefer to shop from the comfort of their homes. The company’s commitment to quality and efficient delivery makes it a reliable choice for customers seeking fresh products delivered directly to their doorsteps.
Cicalia receives overwhelmingly positive feedback from its customers, with many praising the rapid delivery and high quality of products. Reviewers frequently highlight the impressive speed of delivery, noting that orders arrive quickly and efficiently, which enhances the overall shopping experience.
Many consumers express satisfaction with the product selection, including hard-to-find items, and appreciate the competitive pricing. However, some customers mention occasional issues with missing items from their orders, suggesting a need for better inventory management. Despite this minor drawback, the majority of reviews reflect a strong sense of reliability and professionalism from Cicalia. Overall, Cicalia is regarded as a dependable online supermarket, making it a favored choice for many shoppers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.6 | 28 |
| Oct 24 | 4.5 | 34 |
| Nov 24 | 4.8 | 32 |
| Dec 24 | 4.6 | 27 |
| Jan 25 | 4.9 | 14 |
| Feb 25 | 4.5 | 27 |
| Mar 25 | 4.7 | 96 |
| Apr 25 | 4.5 | 65 |
| May 25 | 4.6 | 65 |
| Jun 25 | 4.6 | 53 |
| Jul 25 | 4.6 | 68 |
| Aug 25 | 4.8 | 14 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 0% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 51 |
Bottom line: Cicalia is #2 of 5 on overall rating in this group.
500 reviews of Cicalia. Filter by what matters to you.
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Primo acquisto: come test scelgo solo due articoli, senza prodotti freschi per facilitare la consegna con l'utilizzo di corrieri standard. Ho fatto l'ordine Giovedi 27/02, riceverò (spero) Lunedi 03/03. Segnalo, rispondono che "la consegna è sempre prevista e non garantita". Che fine ha fatto lo slogan "ordini oggi, ricevi domani"?
Ottimo Prezzo Consegna nei tempi previsti imballo idoneo
Controllare sempre attentamente alla ricezione quanto ordinato, varie volte manca articolo, danno subito buono per il successivo acquisto, ma solo a seguito di reclamo fanno presente che mancava articolo. Dovrebbero essere un pò più attenti !!
Quick answers to the questions people ask most.
Yes, Cicalia is a legitimate company with numerous verified reviews and an excellent average rating of 4.8 out of 5 from real customers, highlighting their reliable service and quality products.
No, Cicalia is not a scam. The platform features many verified reviews that reflect positive customer experiences, with a consistent pattern of satisfaction regarding delivery speed and product quality.
Cicalia offers a range of grocery items, including hard-to-find products that customers appreciate for their quality and availability, as noted in multiple reviews.
Cicalia accepts various payment methods, ensuring convenience for customers; however, specific details can be confirmed on their website.
Cicalia has a customer-friendly return policy, although some reviews suggest that customers should check their orders for missing items, as refunds are processed for discrepancies.
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Vasta gamma di prodotti, anche di quelli tipici e particolari. Prezzi adeguati. Servizio impeccabile: assistenza clienti, precisione nell' evasione degli ordini e nell' imballaggio, celerità sorprendente.
Prodotti buoni, peccato che col precedente invio, era stato dato un volantino con i prodotti scontati, valido fino al 28/2 p.v., i prodotti ordinati comparivano sul volantino, ma a prezzi pieno. Se lo sconto non era valido per gli acquisti online, bastava scriverlo. O manca la comunicazione o c'è comunque un disservizio. Continuerò a servirmi da voi, ma facendo più attenzione. Saluti
Ottimi prodotti consegna veloce prezzi buoni
Un servizio straordinario, di qualità, serio, rapido, da provare almeno una volta!!! Complimenti!!!
Qualità buona , consegna eccezionale
Sono già due anni che acquisto da Voi lo stesso prodotto (legnetti per accendere la stufa) e non ci sono mai stati problemi. Purtroppo l'ultima consegna che avete effettuato ci sta un pò deludendo perchè i legnetti sono tutti umidi e con la muffa. Di conseguenza l'accensione della stufa diventa molto complicata.
L’ampia gamma di prodotti, prezzi vantaggiosi e consegna ultra veloce
Facilità di scelta sul sito, disponibilità dell’operatore online , tempi velocissimi di consegna, perfetta convenienza del prezzo
Non compro spesso sul web, mi serviva un prodotto particolare e l'ho trovato qui. Pagamento semplice, spedizione puntuale, imballo perfetto, prodotto super. Che altro chiedere di più?
Superveloci, grazie mille.
Disponibili e gentili su whatsapp. L articolo comprato è arrivato puntuale. Tutto perfetto. Lo consiglio
Cicalia is an online supermarket that provides grocery delivery services across Italy, specializing in a wide range of products, including fresh food items. The company is committed to ensuring the freshness and quality of its offerings by utilizing certified refrigerated transportation methods that maintain optimal temperatures during delivery. Customers can place orders for various food items and household necessities, with the assurance that their products will arrive within 24 to 48 hours. Targeting consumers looking for convenience in their shopping experience, Cicalia aims to accommodate the needs of busy individuals and families across the country. By offering an extensive selection of groceries and a streamlined ordering process, Cicalia caters to those who prefer to shop from the comfort of their homes. The company’s commitment to quality and efficient delivery makes it a reliable choice for customers seeking fresh products delivered directly to their doorsteps.
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