Country Wine & Spirits is a premier online liquor store that specializes in a wide selection of premium wines and spirits. With over 3,000 products available, the company caters to a diverse customer base, including individual consumers looking for quality beverages as well as businesses seeking corporate gifts. Their extensive inventory features top-rated brands across various categories, including tequila, vodka, whiskey, rum, and an assortment of wines.
The platform is designed to provide an unmatched shopping experience, offering exclusive gifts and special deals for customers. Country Wine & Spirits places a strong emphasis on delivering exceptional choices, making it a go-to destination for wine and spirit enthusiasts. By focusing on quality and variety, the company aims to meet the needs of both casual drinkers and connoisseurs alike.
Country Wine & Spirits has a positive customer experience.
Country Wine & Spirits receives a mix of feedback from customers, with many praising the fast shipping and quality service. Reviewers frequently highlight the promptness of delivery and the satisfaction with their orders, noting that the products received are often as expected.
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However, a significant number of complaints revolve around issues with order fulfillment, including shipping delays and receiving incorrect items. Customers express frustration over long wait times, with some reporting orders taking over two weeks to arrive or being canceled without clear communication. Additionally, there are concerns about unauthorized charges related to the vault membership. Overall, while many enjoy the service and product quality, the recurring issues with order accuracy and shipping reliability detract from the overall experience.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
646
100%
—
● Low
4.5 / 5 overall
=
646 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
1.0
12-month avg
1.5
All-time
4.5
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
2.0
1
Jan 25
—
0
Feb 25
—
0
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 431 positive reviews
Delivery48%
207 mentions
Customer service36%
156 mentions
Fast & efficient32%
140 mentions
Prices & value23%
99 mentions
“I like their service very much and the delivery is fast”
On “Delivery” · Jun 2, 2021
Top complaintsof 53 negative reviews
Shipping36%
19 mentions
Customer service19%
10 mentions
Delivery19%
10 mentions
Payment issues17%
9 mentions
“Sent the wrong thing in the mail”
On “Shipping” · Jun 26, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
This was a surprise gift for someone returning home from the Mideast after completing their service commitment.
Shipping went well
Unfortunately the note and signature were not there or easy to see as they did not know who sent it
Your prices are good. I was upset because for 2 days I was told my package shipped and my friend would receive like the next day which I was totally shocked but that is what it kept saying. Then I looked is then it had changed to not being delivered until the following Monday which was 5 days later. I don't understand why it said delivering by Wed at 9pm at first. Then when it got up to them not sure why but they said they tried delivering 2 times before my friend actually got the package and both times someone was at their house.
A little frustrating with the shipping process.
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I could find no one to deliver to my parents address until I found CWS. Not only did they deliver they delivered on time and gifted a bonus bottle of merlot. Customer service responded promptly to my email in reference to my request for my parents anniversary. I love this place. I have already recommended it to several friends.
ordered in beginning of pandemic, PA PLCB
has such archaic laws ! Packaged excellent, was 1 bottle short, was refunded promptly! Would order again if necessary. Stay Safe!
Great selection. Very easy to select and ship. Unfortunately, FedEx did not deliver on the day they said they would and so the gift was a day late. :(
Not Country Wine & Spirit's fault.
Would recommend.
Country Wine & Spirits is a premier online liquor store that specializes in a wide selection of premium wines and spirits. With over 3,000 products available, the company caters to a diverse customer base, including individual consumers looking for quality beverages as well as businesses seeking corporate gifts. Their extensive inventory features top-rated brands across various categories, including tequila, vodka, whiskey, rum, and an assortment of wines.
The platform is designed to provide an unmatched shopping experience, offering exclusive gifts and special deals for customers. Country Wine & Spirits places a strong emphasis on delivering exceptional choices, making it a go-to destination for wine and spirit enthusiasts. By focusing on quality and variety, the company aims to meet the needs of both casual drinkers and connoisseurs alike.