We have a regular delivery each month…
We have a regular delivery each month and each month we receive our delivery with no issues. The flavours are great and are a favourite with staff.
DASH Water is a beverage company specializing in fruit-infused sparkling water that is free from sugar, calories, and sweeteners. The company is committed to using real, wonky fruit that would otherwise go to waste, ensuring that their drinks not only taste good but also contribute to sustainability efforts. DASH Water products are designed for health-conscious consumers seeking refreshing beverage options without compromising on flavor or nutrition. Targeting individuals looking for healthier drink alternatives, DASH Water offers a range of flavored sparkling waters that are packaged in fully recyclable materials. Customers can enjoy a 30% discount on their first order, with free delivery available, making it accessible for those interested in maintaining a healthy lifestyle while being environmentally conscious. The company's commitment to ethical sourcing and sustainability resonates with consumers who prioritize health and environmental impact in their purchasing decisions.
DASH Water receives overwhelmingly positive feedback for its refreshing, zero-calorie flavored drinks, with many consumers expressing their love for the product's taste and quality. Reviewers appreciate the absence of artificial sweeteners, highlighting the subtle flavors and the use of wonky fruit.
The customer service is frequently praised, with instances of quick resolutions to delivery issues, showcasing a responsive team. However, some customers have raised concerns about subscription management and order-related issues, indicating that communication could be improved. Despite these minor complaints, the overall sentiment remains highly favorable, with many people recommending DASH Water as a delightful alternative to sugary beverages. Overall, DASH Water is celebrated for its great product and excellent service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 63 |
| Sep 24 | 4.7 | 36 |
| Oct 24 | 4.5 | 20 |
| Nov 24 | 4.7 | 23 |
| Dec 24 | 4.9 | 29 |
| Jan 25 | 4.8 | 39 |
| Feb 25 | 5.0 | 15 |
| Mar 25 | 4.8 | 20 |
| Apr 25 | 4.9 | 29 |
| May 25 | 4.9 | 21 |
| Jun 25 | 4.6 | 34 |
| Jul 25 | 4.8 | 30 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Whenever I've had a query I get excellent quick and helpful response from the customer service team”
“Then a week later I was signed up for a subscription I didn't sign up for”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | +1% | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | — | 1,000 |
Bottom line: DASH Water is #1 of 5 on overall rating in this group.
500 reviews of DASH Water. Filter by what matters to you.
We have a regular delivery each month and each month we receive our delivery with no issues. The flavours are great and are a favourite with staff.
great drinks, and when I received a damaged shipment, Alex from customer service was really helpful and responded very quickly, sending out a replacement immediately. thanks so much!
I wanted a sugar free, artificial sweetener free fruit flavoured fizzy water! That’s exactly what I got. x
Excellent service. Very quick to deliver. I was looking for a refreshing sparkling drink that had no sugar or artificial sweetener. Dash was just the ticket. When you are used to sugary tasting drinks it takes a bit of adjustment but well worth it. I am now a subscriber.
Quick answers to the questions people ask most.
DASH Water offers a variety of refreshing flavors. For a complete list of flavors, please visit our website.
If you experience any delivery issues, please contact our customer service team through the website, and they will assist you promptly.
No, DASH Water is proud to offer beverages that contain no artificial sweeteners or sugars. You can enjoy our drinks guilt-free!
Pricing may vary based on the product and any current promotions. Please check our website for the latest pricing information.
Yes, we offer subscription options for our products. Visit our website to learn more about setting up a subscription.
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Dash has really helped me to increase the amount of water I drink (and decrease my wine consumption on weekends!). The flavours are natural with so many to choose from. On the odd occasion I've needed customer service, the response is fast, helpful and generous.
I love the ethos of the product. Also really like some of the flavours - each to their own favourites. The website has been updated and is now even easier to use for ordering/pausing orders/redeeming points for orders. Reminders by email about upcoming orders means you never get a delivery "out of the blue" which you might have wanted to pause/claim money etc. If I have ever had a problem within the website or a query, I've emailed DASH and have had a prompt response and problem sorted. Very good all round, and means I dont have to cart heavy cans from the shops - they come to my porch and go straight into my fridge.
Please be careful with this company. The drink are actually good which is a shame as I would have happily subscribed. I ordered a variety pack and the confirmation had my old address, only for invoice, but delivery address was correct. I notified them immediately. They went ahead and sent to my old address. No communication I received a notification from DPD my order was on its way again. I thought fine hick up, at least I get my package. Then a week later I was signed up for a subscription I didn't sign up for. I emailed numerous times, no replies. I treated them with he ombudsman. I only then received a refund. No apology nothing. Customer service is BAD and let's this product down badly. The product is really good but the customer service has let it down. Shame!
Fast delivery . The drinks are fantastic they taste great. I would definitely recommend them . Do you’re tastebuds a favour
The product is great and we have ordered before. This time it appeared they were not properly packed. The first box arrived open and partially resealed. The second box took a further three days as the notification was it was damaged in transit and eventually arrived reboxed in different box with all the cans dented. No real drama as it all still tastes good and none missing.
I purchased once from this company, then they signed me up for a subscription I never agreed to and knew nothing about. This morning at 05:00 I got an email saying my "subscription order" was confirmed. An order I never placed, wanted or could afford. I emailed back within minutes asking to cancel this order as I didn't knowingly set up a subscription and could not afford this payment. They didn't reply until 09:30 telling me it had already been sent and basically I just have to deal with it. Extremely unhelpful and unsympathetic, completely ignored the fact I said I cannot afford it and that the order was a mistake (THEIR mistake). I replied saying that's unacceptable and again, that I cannot afford it, and never received a reply back. Funnily enough, I didn't receive the "dispatched" email until 3 hours after they told me it had been dispatched. It also says it takes 2-5 days for delivery so I don't believe for a second that the order can't be returned to them or cancelled in all that time. Yet, my card has already been charged when I haven't even received the product. I am going to have to do a chargeback through my bank if customer service don't sort this mess out. It's extremely malicious of this company to send out a confirmation email at such an unsociable hour and then not respond until it has *conveniently* "left the warehouse". Avoid buying from this company if you don't want them to rip nearly £200 from your bank account without so much as a "sorry about this mistake, we'll sort it out". Completely unacceptable way to do business.
Lovely alternative to a sugary fizzy drink.. bonus of 0 cals and no sugar works with my healthy regime at the moment. Just couldn't afford them on a subscription.
I absolutely love dash drinks, they are cool, crisp, and refreshing been drinking them for about two years. 😁
Love their water. Simple and delicious.
Alex solved a problem for me very quickly and my damaged (by delivery company) Dash were replaced in record time. Well done Dash for your excellent customer service and excellent products!
Introduced a friend to “Dash”. She loved it. She will definitely be in touch to buy some flavours. We love the drink as it is refreshing & not sweet.
Apparently I signed up for a subscription that I wasn't even aware of. I ordered the 96 cans to increase my water intake and thought these taste great, no nasty artificial after taste. But we warned, less than 7 days later I received notification my next delivery was on its way!!! Dash said I could refuse delivery but as I wasn't in the parcels were just left, so that didn't work, did it!!! Lo and behold, just 6 days after receiving 96 cans I received another 96 cans - who can possibly drink that much that soon!!!! Just don't do it
DASH Water is a beverage company specializing in fruit-infused sparkling water that is free from sugar, calories, and sweeteners. The company is committed to using real, wonky fruit that would otherwise go to waste, ensuring that their drinks not only taste good but also contribute to sustainability efforts. DASH Water products are designed for health-conscious consumers seeking refreshing beverage options without compromising on flavor or nutrition. Targeting individuals looking for healthier drink alternatives, DASH Water offers a range of flavored sparkling waters that are packaged in fully recyclable materials. Customers can enjoy a 30% discount on their first order, with free delivery available, making it accessible for those interested in maintaining a healthy lifestyle while being environmentally conscious. The company's commitment to ethical sourcing and sustainability resonates with consumers who prioritize health and environmental impact in their purchasing decisions.
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