Reliable products 10/10
Authentic reliable products 10/10

Element Vape is an online retail platform specializing in vaping products, including disposable vapes, mod kits, pod systems, and a wide selection of premium e-liquids. The company aims to serve the diverse needs of the vaping community by offering a variety of high-quality products at competitive prices. Customers can browse through new arrivals and bestsellers, ensuring they have access to the latest trends in vaping technology and flavors. With a focus on customer satisfaction, Element Vape has garnered a substantial following and positive reviews from its users. The platform also features special offers and a newsletter that keeps customers informed about the latest products and promotions. Element Vape caters to both novice and experienced vapers, making it a go-to destination for anyone seeking reliable and innovative vaping solutions.
Element Vape receives predominantly positive feedback from its customers, who appreciate the easy ordering process and fast shipping. Many reviewers highlight the convenience of finding specific vape products that are often unavailable at local shops, with phrases like "quick n easy" and "awesome company" frequently mentioned.
The site is praised for its user-friendly interface and extensive inventory, making it a go-to for vape supplies. However, some customers express frustration with shipping issues, noting instances of poor customer service and order fulfillment problems. Despite these complaints, the overall sentiment remains favorable, with a significant majority of consumers satisfied with their experiences. Overall, Element Vape is viewed positively, particularly for its product availability and efficient service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 3.4 | 54 |
| Jan 25 | 3.8 | 145 |
| Feb 25 | 3.8 | 123 |
| Mar 25 | 3.8 | 124 |
| Apr 25 | 4.2 | 118 |
| May 25 | 4.2 | 108 |
| Jun 25 | 4.3 | 116 |
| Jul 25 | 4.0 | 113 |
| Aug 25 | 4.6 | 99 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Ordering from your site was quick n easy and it ALWAYS HAS BEEN”
“They gave my parcel to GLS Shipping and took my money for express shipping”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Marketplaces.
| Company | Overall | Legit | Delivery | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.3 out of 5 (good) | 4.2 out of 5 (good) | +12% | 1,000 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | 1.7 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | +2% | 397 |
Bottom line: Element Vape is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 3.9).
500 reviews of Element Vape. Filter by what matters to you.
I literally emailed y’all the day after I received my order to tell you one of the devices I was sent does not work!!! Nobody has even bothered to respond!!
The prices are amazing. 90% of what they sell is amazing. They are my number one go to for anything related to vape or other. They always have your order out the door with a day or two. Amazing company. With that being said... The couriers they use are absolute dog shit. Spends a week in Cali before it even leaves the state, spends 5 days on the road to East coast. Another 5 to get from main facility to state local. When it does finally get here, our local couriers have it at my door within a day. Whatever these "new shipping networks" they are using are straight garbage. Wish they'd go back to whatever they were doing before. And the 3rd party portal tracking they use is pointless. Never updates. Pretty sure they just use it to cover their ass on showing they actually processed and shipped it. $20 for 5-30 day ground shipping on a package that weighs less than a bagel is an absolute joke. I wish they'd tell you what couriers they actually use cause I'd be leaving this review for them instead. I swear I'm paying for delivery by horseback....
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These reviews are fake! If you look on Reddit and elsewhere online you see people complaining about the shipping but yet not in the reviews. I've ordered from them three times over several years and every time it takes 3 to 4 weeks to deliver. I keep thinking the last one was a fluke. No, and the track package button they provide in their email provides no tracking information at all. I live in Southwest Florida and get Temu packages quicker. If you don't mind waiting a month, that's perfectly fine but please don't post fake reviews that mislead people.
I was sent the wrong model vape.
shipping to the Massachusetts has got to be the slowest ive ever experienced receiving items under 1lb... this is the 3rd and last time i will use Element vape as it is more efficient for me to drive to a store 45 mins away! they should be more clear on "ORDER" page about delays with their crappy delivery system. i thought id give them 3 chances to get it right. every time it has taken almost 1month to move items less than a 1Lb cross country... seriously... wtf... i am on day 24 waiting for the latest caliburn and coils. the tracking they give you isnt accurate and doesnt update. you never know where your item is during this process... save yourselves the headache and use a different vendor. dont be fooled by the latest and greatest. by the time you receive them. your closest Vape shop will have had them on the shelves for 2 weeks!!!!
You guys are awesome. Everything worked out great. Love you guys. Thank you so much.
Everything worked great. The only problem is I wanted my package delivered to my door. Instead it was delivered to the office and had to be signed for by the manager.
Smooth ordering Smooth receiving Smooth believing EV has the service for me.
Fast shipment, great products
I don’t like that I cannot order nicotine here in nyc I have no way to order flavored vapes and that’s kind of annoying other than that everything’s pretty good priced on here hopefully my stuff comes
shipping info didn't update. They showed up while I was gone. I literally got a warning 4mins before they drove off
Got my first order in yesterday evening. Came in perfect 👌 condition and great timing. Tried both and they work flawlessly. Was surprised of Banana Dream tasting just like Banana Runts candy 🍬 pleasant 😋. Hopefully no clogging issues with that one or my Muda Meds Truffle Butter which I've had before from a shop and liked it 😀. So had to gets one of them too. 4 more orders on the way . Trying a bunch of companies to see which I like best from youre shop. If all works out with all these orders I'll definitely be buying from them for now on .
Shipping is wonderful and this company is a reliable. Thank you
Was easy and quick
Since I reorder practically the same items every time, I just use previous invoice for the information.
Element Vape is an online retail platform specializing in vaping products, including disposable vapes, mod kits, pod systems, and a wide selection of premium e-liquids. The company aims to serve the diverse needs of the vaping community by offering a variety of high-quality products at competitive prices. Customers can browse through new arrivals and bestsellers, ensuring they have access to the latest trends in vaping technology and flavors. With a focus on customer satisfaction, Element Vape has garnered a substantial following and positive reviews from its users. The platform also features special offers and a newsletter that keeps customers informed about the latest products and promotions. Element Vape caters to both novice and experienced vapers, making it a go-to destination for anyone seeking reliable and innovative vaping solutions.
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