Equity Estate Agents is an independent estate agency based in Enfield, North London, specializing in property sales and lettings. The company offers a range of services tailored to meet the needs of homeowners, landlords, and tenants. Equity Estate Agents is committed to providing professional property management and valuation services, ensuring that clients receive informed guidance throughout their real estate transactions. The target market for Equity Estate Agents includes individuals looking to buy or sell residential properties, as well as landlords seeking assistance in renting out their properties. With a proactive team, the company emphasizes effective communication and personalized service, helping clients navigate the complexities of the property market. Through their expertise, Equity Estate Agents aims to facilitate successful property transactions while maintaining high standards of customer satisfaction.
Equity Estate Agents consistently receives high praise for their exceptional service and professionalism, particularly highlighting the efforts of agents like Darren and Alfie. Reviewers commend the team's responsiveness and ability to ease the stress of moving, noting that they provide clear communication and support throughout the buying and selling process.
Many customers express satisfaction with the effective marketing strategies that lead to quick sales, with some properties sold within days. However, a small number of reviews mention frustrations with communication, particularly regarding phone calls and message responses, indicating that there may be occasional lapses in customer service. Overall, the overwhelming sentiment is positive, with a strong recommendation for Equity Estate Agents as a reliable choice for property transactions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 403 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 10 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 4.9 | 14 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | 5.0 | 9 |
| Feb 25 | — | 0 |
| Mar 25 | 4.8 | 6 |
| Apr 25 | 5.0 | 12 |
| May 25 | 5.0 | 9 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 403 most recent reviews.
“We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they w...”
“I wish to add that Androulla, who dealt with the matters, offered zero customer service throughout this ordeal”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 5.0 out of 5 (good) | −2% | 403 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Equity Estate Agents is #1 of 5 on overall rating in this group.
403 reviews of Equity Estate Agents. Filter by what matters to you.
Kyrie from Equity was professional, knowledgeable and kept me updated with properties coming onto the market. I called him for some general advice on buying in Enfield and he was kind enough to take the time to advise me on the current market, local schools and the area. Even though we didn't end up buying a property through Equity I would highly recommend Kyrie and the agency.
Darren Nelson helped me to sell my flat and provided excellent service and stayed in touch during the process Many thanks Darren and Team Highly recommend Equity for sales and lettings as they are extremely professional and the best on the market, you can trust them with your keys!!
As first time buyers, the team at Equity gave us a lot of support to help push our purchase over the line, particularly through several challenges. Darren and Helen supported us throughout, they were incredibly responsive and helpful in terms of explaining everything and doing a lot of the legwork on behalf of the solicitors. Big thanks to them both!
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I have dealt with many estate agents in multiple house sales but Darren is without a shadow of a doubt the best, most conscientious hard working agent that I have ever met. I cannot recommend him highly enough - without all his work above and beyond that of a normal agent our sale would have collapsed. I very rarely write reviews but cannot recommend Darren and Equity highly enough.
The property management team at Equity Enfield Highway are the worst I have ever come across. They never deal with calls emails or personal queries. They are ignorant and rude. Would not recommend them to anyone.
Darren Nelson was brilliant throughout the sale of our house. He was so helpful and very professional, he was superb at chasing up and doing the Solicitors work for us and getting everything done. He kept us informed all the way and taking the stress away right up until completion, nothing was too much for him! Thanks again Darren Nelson Cheryle & Paul
Darren Nelson was absolutely amazing in the recent sale of our flat. He was always available, always helpful and professional and swiftly dealt with any concerns we had. He was instrumental in chasing up the solicitors and liaising with the buyer when needed. It is no exaggeration to say that the sale would never have happened without his hard work. Thank you Darren !!! From Penny
Darren, Matthew and the rest of the team have been amazingly professional from day one. I will be forever grateful for all of their hard work, patience and dedication. Our journey wasn't an easy one. We had a lot of set backs with issues from others involved in the chain. Despite all of this, Darren and his team went over and above to get things sorted and finalised. My family and I are now happy in our new home, which wouldn't have been possible without them. All I can say is thank you, thank you and thank you once again. Top quality extremely competent professionals who are experts at what they do. x
Darren at Equity was fantastic. He worked really hard to push things forward through some very difficult negotiations. I've nothing but praise for him and we would not be in our lovely house without all he did. Would give him 10 stars if I could.
I would really if I could give a seven star rating for the service that I recieved from Darren Nelson at Equity. From the moment i met Darren, i was so stressed at selling my late Aunts home, he took every stress away and supported me up until the time of completion. His support has been second to none.
Stay away from them. We’ve been with them for 2.5 years and most recently they turned out to be lying to us and to landlord too. We pay rent on time and they keep hold of the money. It even happened that they didn't passed money to landlord for 2 months. They telling us that landlord request us to do this and that and then landlord calls and says he never said anything like that and he's happy with the way things are, apart from agency services as they been nothing but lying to him and to us. He will now terminate his contract with the agency. They even asked us not to talk to landlord so we wouldn't find out what's going on and threatened us that we have move out if he leaves the agency, which is not the truth. Lying manipulating group of people. Spare your time and don't sign anything with them.
I was having a nightmare trying to sell the flat until I got in touch with Darren and his team at Equity. I knew I was in good hands straight away. They speak plainly and make you feel comfortable throughout the entire process. To cut a long story short, I am doing the happy dance today because a load of money just went into my account. Thanks Darren and your team at Equity.
We used Equity to sell our property in Enfield.What was supposed to be a quick sale became very protracted.However Helen remained steadfast and with dogged determination saw the sale through.She was very responsive to the many phone calls and emails and always kept us up to date.
I would highly recommend Equity and Darren, Kane and Helen at the estate agency. I was the buyer of a property that Equity was selling on behalf of a seller. The team are very approachable and go above and beyond to get the job done, I was always able to contact them and I am very pleased with the way they handled the sale of the property. From the start of the process, through to completion Equity was absolutely excellent and I felt very fortunate that I had such an attentive and dedicated estate agent managing the sale of the property. Equity was very communicative throughout the whole process. I received regular updates so I knew what was happening at all stages. I honestly appreciate your patience and expertise. The updates would come sometimes even out hours, which was hugely appreciated, particularly as a first time buyer. In addition, if I ever left a message the team would always follow it up promptly. I would certainly recommend Equity to a friend or family member. Thank you so much for helping me buy my home. I must say your knowledge and Kane’s talent for negotiation was excellent. I will be returning when I need to rent my property in the future! I am incredibly grateful that I had to deal with Equity as the sellers agency. Thank you again for all your help!
We sold a property through Equity and they were absolutely fantastic, couldn’t have done more for us.
Equity Estate Agents is an independent estate agency based in Enfield, North London, specializing in property sales and lettings. The company offers a range of services tailored to meet the needs of homeowners, landlords, and tenants. Equity Estate Agents is committed to providing professional property management and valuation services, ensuring that clients receive informed guidance throughout their real estate transactions. The target market for Equity Estate Agents includes individuals looking to buy or sell residential properties, as well as landlords seeking assistance in renting out their properties. With a proactive team, the company emphasizes effective communication and personalized service, helping clients navigate the complexities of the property market. Through their expertise, Equity Estate Agents aims to facilitate successful property transactions while maintaining high standards of customer satisfaction.
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