Fantastic Services is a business services company that provides various professional solutions to commercial and residential clients. The company likely offers services such as cleaning, maintenance, property management, and other facility-related support services. They appear to operate as a multi-service provider catering to different business and household needs.
Fantastic Services has a positive customer experience.
Consumers consistently praise Fantastic Services for their exceptional cleaning and gardening services, highlighting the professionalism and hard work of their staff. Reviewers frequently mention specific cleaners, such as Shengyul and Petya, noting their punctuality, kindness, and attention to detail, which contribute to a sparkling clean environment.
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Many express satisfaction with the transformative results of deep cleaning and garden maintenance, emphasizing the quality of work and the reliability of the service. However, a small number of reviews reflect dissatisfaction, with some customers mentioning issues related to service consistency and communication. Despite these minor complaints, the overwhelming sentiment remains positive, showcasing Fantastic Services as a reliable choice for home and garden needs.
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.0 of the others.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
1,769
95%
4.7 / 5 overall
=
1,869 reviews across 2 scored sources
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.8▲ 0.1
12-month avg
4.7
All-time
4.7
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 25
4.8
30
Jun 25
4.8
848
Jul 25
4.7
758
Aug 25
4.5
113
Sep 25
4.7
60
Oct 25
—
0
Nov 25
4.9
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 465 positive reviews
Customer service25%
114 mentions
Professionalism23%
106 mentions
Fast & efficient20%
94 mentions
Friendly staff20%
91 mentions
“Shengyul has been our cleaner for over 4yrs, couldn’t live without her”
On “Customer service” · Nov 23, 2025
Top complaintsof 32 negative reviews
Customer service69%
22 mentions
Payment issues38%
12 mentions
Cancellation22%
7 mentions
Refund19%
6 mentions
“They have a very very bad behaviour and no good customer service”
On “Customer service” · Sep 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cleaning Services.
Overall rating and review count for this company and similar companies
Thorough cleaner but needs more care with belongings and hygiene
She is a very thorough cleaner and does a genuinely good job with the actual cleaning — surfaces are spotless and she puts in proper effort. However, there are a few areas that made the experience difficult for us. She tends to move things around and doesn’t put them back in their original place, which often leaves us searching afterwards. Personal items like jewellery have been grouped together and placed elsewhere without letting us know, which causes unnecessary stress.
Another concern is around hygiene practices. She uses new sponges each time but mixes them with our regular ones, which makes it unclear which have been used for which purpose (e.g. kitchen vs bathroom). On one occasion, cleaning products were left on our bed, which unfortunately meant we had to change the sheets.
Overall, her cleaning is very good, but I wish there was more care taken with handling our belongings and with hygiene practices, as this would make her service truly excellent.
Fantastic Services provides a wide range of home and business services including cleaning, pest control, gardening, handyman services, removals, and property maintenance. They offer both one-time services and regular maintenance contracts. Services are available for residential and commercial properties.
What are your operating hours?
Most Fantastic Services operate 7 days a week, typically from 8:00 AM to 6:00 PM on weekdays and 8:00 AM to 4:00 PM on weekends. Hours may vary by location and service type, so it's best to check when booking your specific service.
How can I book a service or get a quote?
You can book services online through their website, call their customer service line, or use their mobile app. Most services offer instant online quotes, while others may require an on-site assessment for accurate pricing.
Do you provide insurance coverage for your services?
Yes, Fantastic Services typically carries public liability insurance to protect against accidental damage during service delivery. Coverage details may vary by service type and location, so confirm specific coverage when booking.
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What is your cancellation and rescheduling policy?
Cancellations are generally accepted up to 24-48 hours before the scheduled service without penalty. Rescheduling is usually free when done within the advance notice period, though policies may vary by service type.
Are your technicians background checked and trained?
Yes, Fantastic Services conducts background checks on their professionals and provides ongoing training. All technicians are vetted, insured, and trained in their specific service areas to ensure quality and safety.
Do you offer guarantees on your work?
Most services come with a satisfaction guarantee, typically ranging from 24 hours to several days depending on the service type. If you're not satisfied with the work, they will return to address any issues at no additional cost.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
One-off cleaning by Supanpreet and Kamapreet was great. Good communication and they really paid attention to the priorities I had mentioned in my booking. There were a couple of minor areas where the quality of clean could have been better but my hoover is quite weak so not easy to work with. Good service and would book again.
They were quiet ,polite ,industrious and pleasant.They did what they were asked efficiently. I would ask for them again and recommend Kormalpreet and Akhil
Always smiling, helpful and in good spiritod spirit
Taj came punctual, handled his work with minimal input from me, while i was busy helping woth my neighbour's party. Always smiling and in good spirit, he joined the party after
Very thorough cleaning job delivered. Needed little guidance and just got on with the job. Also was professional and checked on expectation from the job.
The window clear was polite and got on witches work.
when I pointed out he missed a window he came back politely apologised and cleaned the window without issue
They cleaned what they could given the supplies I had at my home, however they left somethings laying around not where I left them (cleaning gloves on the floor, bathroom soaps/shampoos on the sink and other random surfaces, floor washing liquid on the kitchen counter instead of back in the cabinet, and they didn’t take out the trash rather left everything in trash bags in the room. Maybe the latter is just policy.
customer service was very good and enthusiastic the cleaner was plesent and easy to talk to put 4 is because a couple of items maybe cleaned a little bit better shower doors and oven tray but over all I'm happy. The lady was very understanding of me being I'll and helped me when I was in pain by getting water so I didn't have to get up so I'm grateful for her help. I think I will use your business.
Fantastic Services accepts various payment methods including credit cards, debit cards, bank transfers, and cash payments. Online payments are processed securely, and you can typically pay before or after service completion.
Do you provide services in my area?
Fantastic Services operates in multiple cities and regions, but coverage varies by location. You can check service availability by entering your postcode on their website or contacting customer service directly.
Can I schedule regular recurring services?
Yes, you can set up regular recurring appointments for most services such as cleaning, gardening, and maintenance. Recurring customers often receive discounted rates and priority scheduling for their regular service slots.
About Fantastic Services
Fantastic Services is a business services company that provides various professional solutions to commercial and residential clients. The company likely offers services such as cleaning, maintenance, property management, and other facility-related support services. They appear to operate as a multi-service provider catering to different business and household needs.
