Frais retour a votre charges
Frais retour a votre charges. Remboursement uniquement . Pas. D'échange possible pour les tailles.

Fenom operates within the bustling sector of shopping and fashion, providing a diverse range of products that cater to the needs and tastes of style-conscious consumers. The company's online presence through its domain, www.fenom.com, showcases an extensive catalog that spans various fashion categories, making it a go-to destination for shoppers seeking the latest trends and timeless pieces. Fenom's offerings include clothing, accessories, and possibly other fashion-related items, although specific subcategories are not specified, indicating a broad approach to the market. Targeting a wide audience interested in fashion and shopping, Fenom aims to serve customers looking for quality, variety, and the convenience of online shopping. The company's platform is designed to offer a user-friendly experience, enabling easy navigation through its product range for a seamless shopping experience. By focusing on the intersection of shopping and fashion, Fenom seeks to establish itself as a key player in the online retail space, appealing to fashion enthusiasts and casual shoppers alike.
Fenom receives high praise from customers for its rapid delivery and excellent product quality, with many reviewers noting that orders arrive within 24 to 48 hours. The site is described as efficient and user-friendly, often featuring hard-to-find sneaker models.
Consumers appreciate the thoughtful touches, such as small gifts included with their orders, enhancing the overall shopping experience. However, some customers express dissatisfaction with return policies, specifically the burden of return shipping fees, which can be frustrating, especially in cases of sizing issues or product defects. Despite these complaints, the majority of feedback highlights a positive shopping experience, making Fenom a recommended choice for sneaker enthusiasts. Overall, the sentiment is predominantly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | -1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 15 |
| Nov 24 | 5.0 | 8 |
| Dec 24 | 4.0 | 8 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 2 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 3.7 | 3 |
| Aug 25 | 3.6 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Tombée sur ce site par hasard en recherchant désespérément un modèle de Air Jordan rétro 4, impossibles à trouver en...”
“Frais retour a votre charges”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | −10% | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.7 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Fenom is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.6).
60 reviews of Fenom. Filter by what matters to you.
Frais retour a votre charges. Remboursement uniquement . Pas. D'échange possible pour les tailles.
Frais de retour à la charge du client même lorsqu'il s'agit d'un soucis de taille ou d'un défaut sur un produit. j'avais bien évidemment contacté le service client qui m'avait dit que c'était comme ça. UPDATE: je vous avais bien contacté sur les réseaux sociaux. J'avais d'ailleurs avant de passer commande posé des questions concernant les tailles. J'ai pris ma taille habituelle et up trop petit. Vu la réaction que j'ai eu de votre service client me disant que c'était à moi de payer les frais de retour, j'ai supprimé l'historique et retiré FENOM des pages que je suis étant donné que je ne veux plus rien avoir avec cette société. 150 € à la poubelle. La personne m'avait indiqué que je n'avais qu'à les revendre si je ne voulais pas payer de frais de retour.
Tracking system never worked, replies to email were bull , address changed to fenom Melbourne. Fake as f website. Thankfully paid through Apple Pay so investigation will be launched. Now trying to say I’m not listed as a customer haha. I have screenshots of purchases and emails sent and received. Take note. People are not as dumb as you think
Quick answers to the questions people ask most.
Les délais de livraison peuvent varier, mais Fenom s'efforce d'expédier les commandes aussi rapidement que possible. Pour des informations précises sur les délais de livraison, veuillez consulter notre site Web ou nous contacter directement.
Oui, Fenom accepte les retours de certains articles dans un délai spécifique après l'achat. Les frais de retour peuvent être à la charge du client. Pour plus de détails sur la politique de retour, veuillez visiter notre site Web.
Les échanges dépendent de la disponibilité des articles. Nous vous invitons à consulter notre politique d'échange sur notre site Web ou à contacter notre service client pour plus d'informations.
Une fois votre commande expédiée, vous recevrez un numéro de suivi par e-mail. Vous pouvez utiliser ce numéro pour suivre votre commande sur le site du transporteur ou via notre site Web.
Fenom propose régulièrement des promotions et des réductions sur une large sélection de produits. Pour ne rien manquer, visitez notre site Web ou inscrivez-vous à notre newsletter.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I ordered 12 days ago and I am still waiting for my delivery. I needed to wear the outfit for my Christmas party but the dress did not arrive. No communication from the company. Useless
Fenom operates within the bustling sector of shopping and fashion, providing a diverse range of products that cater to the needs and tastes of style-conscious consumers. The company's online presence through its domain, www.fenom.com, showcases an extensive catalog that spans various fashion categories, making it a go-to destination for shoppers seeking the latest trends and timeless pieces. Fenom's offerings include clothing, accessories, and possibly other fashion-related items, although specific subcategories are not specified, indicating a broad approach to the market. Targeting a wide audience interested in fashion and shopping, Fenom aims to serve customers looking for quality, variety, and the convenience of online shopping. The company's platform is designed to offer a user-friendly experience, enabling easy navigation through its product range for a seamless shopping experience. By focusing on the intersection of shopping and fashion, Fenom seeks to establish itself as a key player in the online retail space, appealing to fashion enthusiasts and casual shoppers alike.
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