Fenom operates within the bustling sector of shopping and fashion, providing a diverse range of products that cater to the needs and tastes of style-conscious consumers. The company's online presence through its domain, www.fenom.com, showcases an extensive catalog that spans various fashion categories, making it a go-to destination for shoppers seeking the latest trends and timeless pieces. Fenom's offerings include clothing, accessories, and possibly other fashion-related items, although specific subcategories are not specified, indicating a broad approach to the market.
Targeting a wide audience interested in fashion and shopping, Fenom aims to serve customers looking for quality, variety, and the convenience of online shopping. The company's platform is designed to offer a user-friendly experience, enabling easy navigation through its product range for a seamless shopping experience. By focusing on the intersection of shopping and fashion, Fenom seeks to establish itself as a key player in the online retail space, appealing to fashion enthusiasts and casual shoppers alike.
Fenom receives high praise from customers for its rapid delivery and excellent product quality, with many reviewers noting that orders arrive within 24 to 48 hours. The site is described as efficient and user-friendly, often featuring hard-to-find sneaker models.
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Consumers appreciate the thoughtful touches, such as small gifts included with their orders, enhancing the overall shopping experience. However, some customers express dissatisfaction with return policies, specifically the burden of return shipping fees, which can be frustrating, especially in cases of sizing issues or product defects. Despite these complaints, the majority of feedback highlights a positive shopping experience, making Fenom a recommended choice for sneaker enthusiasts. Overall, the sentiment is predominantly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
60
100%
-1.1
● Low
4.7 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.9▼ 1.1
12-month avg
4.7
All-time
4.7
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
5.0
15
Nov 24
5.0
8
Dec 24
4.0
8
Jan 25
5.0
8
Feb 25
5.0
5
Mar 25
5.0
2
Apr 25
5.0
2
May 25
5.0
2
Jun 25
5.0
2
Jul 25
3.7
3
Aug 25
3.6
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 55 positive reviews
Website & app42%
23 mentions
Customer service15%
8 mentions
“Tombée sur ce site par hasard en recherchant désespérément un modèle de Air Jordan rétro 4, impossibles à trouver en...”
On “Website & app” · Aug 27, 2025
Top complaintsof 5 negative reviews
Charges40%
2 mentions
Customer service40%
2 mentions
“Frais retour a votre charges”
On “Charges” · Aug 4, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
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Fenom FAQ
Quick answers to the questions people ask most.
Quels sont les délais de livraison chez Fenom?
Les délais de livraison peuvent varier, mais Fenom s'efforce d'expédier les commandes aussi rapidement que possible. Pour des informations précises sur les délais de livraison, veuillez consulter notre site Web ou nous contacter directement.
Fenom accepte-t-il les retours et comment les gérer?
Oui, Fenom accepte les retours de certains articles dans un délai spécifique après l'achat. Les frais de retour peuvent être à la charge du client. Pour plus de détails sur la politique de retour, veuillez visiter notre site Web.
Est-ce que je peux échanger un article acheté sur Fenom?
Les échanges dépendent de la disponibilité des articles. Nous vous invitons à consulter notre politique d'échange sur notre site Web ou à contacter notre service client pour plus d'informations.
Comment puis-je suivre ma commande Fenom?
Une fois votre commande expédiée, vous recevrez un numéro de suivi par e-mail. Vous pouvez utiliser ce numéro pour suivre votre commande sur le site du transporteur ou via notre site Web.
All 5 questions →Show fewer questions
Fenom offre-t-il des promotions ou des réductions spéciales?
Fenom propose régulièrement des promotions et des réductions sur une large sélection de produits. Pour ne rien manquer, visitez notre site Web ou inscrivez-vous à notre newsletter.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Fenom operates within the bustling sector of shopping and fashion, providing a diverse range of products that cater to the needs and tastes of style-conscious consumers. The company's online presence through its domain, www.fenom.com, showcases an extensive catalog that spans various fashion categories, making it a go-to destination for shoppers seeking the latest trends and timeless pieces. Fenom's offerings include clothing, accessories, and possibly other fashion-related items, although specific subcategories are not specified, indicating a broad approach to the market.
Targeting a wide audience interested in fashion and shopping, Fenom aims to serve customers looking for quality, variety, and the convenience of online shopping. The company's platform is designed to offer a user-friendly experience, enabling easy navigation through its product range for a seamless shopping experience. By focusing on the intersection of shopping and fashion, Fenom seeks to establish itself as a key player in the online retail space, appealing to fashion enthusiasts and casual shoppers alike.