FlixBus reviews & trust report

Brooke Crisafulli

1 review

Jun 28, 2025

SUPER SUPER disappointed

Camilla Lundgren

1 review

Jun 28, 2025

Platsreservationer lurendrejeri!

Marcus Winter

1 review

Jun 27, 2025

Scammy ticket buying service…

Ursina

1 review

Jun 22, 2025

Die Bewertung bezieht sich auf den…

Sergio

1 review

Jun 19, 2025

Una y no mas

Luis otal

1 review

Jun 16, 2025

Lo barato sale caro

D Ling

1 review

Jul 13, 2025

Delay and Unsanitary Toilets

At pickup, the bus was delayed by over 30 minutes. The toilet stank so bad and had neither water nor soap. And even though the bus generally appears clean, there is dirt on some trays.

Teddan

1 review

Jul 13, 2025

Overall hyfsat fin buss osså men lite…

Overall hyfsat fin buss osså men lite smutsigt, men största grejen till dem låga stjärnorna är att de finns ju uppenbarligen inte nån form av ac på hela bussen de seriöst 30grader inne i bussen o man håller på o svimma. Osen dedär me wifi som utlovas de ba lögn finns inget!

Dorota

1 review

Jul 10, 2025

SLABO

Podroz 29.06.2025 .Pozdoz Modlin/Wroclaw.Ja wysiadalam w Lodzi.Zamknieta toaleta i zero checi ze strony kierowcy do zatrzymania sie zeby podrozni skorzystali z toalety choc tankowali autokar na Orlenie...Mowil kierowca ze zatrzyma sie gdzies w polowie drogi,tyle ze dla mnie,jadacej z Modlina to juz byla polowie drogi.....Trzy godziny jazdy bez toalety a potem zero pomocy z wyciagnieciem walizki(jak sie okazalo byla na samym dole,bo wsiadalam jako pierwsza)..

Monica Cormack

1 review

Jul 10, 2025

Poor show (or rather No show!)

I've used Flixbus on a few occasions and was always happy with the service but unfortunately you let yourself down last Friday 4th of July.. I had booked a seat for the 1.10pm bus from Inverness to Edinburgh, I stood waiting until 1.20om the bus didn't arrive then I received a txt from Flix bus notifying me that the 1.10pm bus was cancelled, I had no other means of transport which would get me in Edinburgh on time to catch my flight to Italy! As a result I lost my flight fare & had to make my way to Edinburgh and catch another flight the following day! I am very dissapointed and shocked at such poor customer service!... In the future I will be using alternative transport as Flixbus obviously cannot be relied upon!

Luna Møller

1 review

Jul 7, 2025

Havde bestilt pladser så vores familie…

Havde bestilt pladser så vores familie kunne sidde sammen fra København til Berlin. Men da vi steg på bussen var der blevet oplyst free seating af chaufføren pga. tekniske problemer med pladsbestillingen. Med først til mølle så fik mange enepassagerer et dobbelt sæde, mens vi endte med at måtte sidde adskilt i hver ende af bussen på trods af pladsbilletter. Ingen passagerer var desværre villige til at bytte plads, så vi kunne rejse sammen som familie.

Gabriele Stephan

1 review

Jun 11, 2025

San Diego nach LA, schlecht

Ich habe eine Fahrt von San Diego nach LA über flixbus.de gebucht. Zwei Stunden vor der Abfahrt bekam ich eine Nachricht, dass der Abfahrtsort sich geändert hat wegen eines Sportevents, von dem man schon lange hätten wissen müssen. Die Beschreibung der Haltestelle war mäßig, wir mussten uns durchfragen um sie zu finden. Der Fahrer war unfreundlich und hat niemandem mit dem Gepäck geholfen. Der Bus war alt und schmutzig.Das geht besser, da ist noch viel Luft nach oben

Jay

1 review

Jun 8, 2025

The biggest sham of a company you could…

The biggest sham of a company you could possibly find. Stealing peoples money and delivering absolute garbage. As I travel to Europe every year with my bicycle to do cycling, I am forced to use this crap company to get to various remote destinations that trains dont go to. So this is advice for any cyclists contemplating using them to get to towns with your bicycle. They are an absolute sham amd a bunch of crooks, dont even bother bookig and paying for a bicycle slot because they never bring a bus to accommodate bicycles. They always bring a normal bus and when you show them youve booked a bicycle slot, they get annoyed, then they want you to just throw your expensive carbon fibre bike onto the bags as if its worth $5. I am using them for the last time this year then will be deleting the app from my phone and start researching alternatives. I would avoid using them if youre a cyclist, take trains wherever possible (the ticket costs are practically the same as these scumbags prices) and trains better accommodate bikes. I also had an aggressive driver behaving in a threatening manner towards me when I tried to explain to him that I should be allowed to get on the bus with my bike as I had booked both tickets, which in the end I was denied and lost a nights accommodation in the town I was going to. Flixbus is a scumbag company run by the same types of lowlifes. I have to assume its not the drivers faults, they drive what they are given even though the booking is made well in advance and its clear a bicycle slot has been booked. Avoid them at all costs

Deborah

1 review

Jun 5, 2025

This has to be the worst bus ever

This has to be the worst bus ever . I used flix bus for my trips since it was multiple. I had a trip fork Vilnius to Austria. Austria to Switzerland then Switzerland to London. All the trip was smooth until my Switzerland to London Victoria. It has been a year since my luggage was misplaced and I have gotten no response concerning it. I have been going back and forth with flixbus for a year and now I have decided to write it here for people to not try flix bus. For context, I was traveling from Bern Switzerland to London Victoria Coach Station on the 4th of April 2024 to arrive on the 5th of April. 2024. My first half of the trip was okay. The second half which I boarded from Paris to Bercy Seine to Victoria Coach Station is where I had problem. I boarded the bus N700 at around 9:40pm to depart by 9:45pm.At around 2am,we had to stop at the France border in Calais for border control.this stop was before the ferry ride. I was a little bit delayed and by the time I was done at the border control ,the bus driver had already left with my luggage.I will like to point that this is very irresponsible of the driver. The border control staff was very nice and she helped me to check the ferry to see if she could find the bus but the bus was no where to be found.She then put me on the next FlixBus going to London. By the time I got to London ,my luggage was nowhere to be found and the officers said the bus already departed.I wrote to customer service ,filled the lost and found form but still nothing has been done . First I will like to say the driver was very irresponsible not confirming if all passengers is on board before departing.As a matter of fact,I realize that there was two of us who was left at the border. Secondly ,I would like to point out that there should be a lost and found department at every bus station because why not Thirdly,I would like to say that customer service department is very shitty.How would there not be a phone number for customer to contact.

Consumer

1 review

May 28, 2025

Glem ikke ting i flixbus!

Hvis du glemmer ting i bussen, kan det tage ABSURD lang tid at få dine ting igen. HUSK DINE TING! Har været tilfreds med transporten.

JessRead

1 review

May 23, 2025

Bus was delayed by 2 hours within an…

Bus was delayed by 2 hours within an hour and a half of the departure time, really inconvenient for long journeys with pre planned routes. They did however offer a full refund including service charge.