Friendly and helpful
Friendly and helpful. Fixed the problem.

Gas-Fix Ltd is a gas services company based in Waterlooville, specializing in the installation and repair of domestic and commercial gas boilers. With over 25 years of experience, the company offers a comprehensive range of services, including fault finding, repairs, servicing, and upgrading central heating systems. Gas-Fix prioritizes customer satisfaction by providing reliable solutions tailored to various budgets, using only reputable boiler manufacturers. The company serves customers across Hampshire, including areas such as Waterlooville, Liphook, and Petersfield. All engineers at Gas-Fix are Gas Safe registered, ensuring compliance with safety standards. As a Worcester Accredited Installer, Gas-Fix is recognized for its commitment to quality installation and customer care, making it a trusted choice for homeowners and businesses seeking efficient heating solutions.
Gas-Fix consistently receives high praise from customers for its exceptional service and professionalism. Reviewers highlight the promptness of the technicians, noting that they arrive on time and complete jobs efficiently without leaving a mess.
Many customers appreciate the friendly and knowledgeable staff, such as Tyler and Craig, who provide clear communication and trustworthy advice. The ease of booking appointments and reasonable pricing also contribute to a positive experience. Consumers express satisfaction with the thoroughness of the boiler servicing and the overall quality of work. With an impressive average rating of 5.0, Gas-Fix stands out as a reliable choice for home heating services. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 502 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 5 |
| Sep 24 | 5.0 | 10 |
| Oct 24 | 5.0 | 22 |
| Nov 24 | 5.0 | 22 |
| Dec 24 | 5.0 | 16 |
| Jan 25 | 5.0 | 14 |
| Feb 25 | 5.0 | 15 |
| Mar 25 | 5.0 | 14 |
| Apr 25 | 5.0 | 16 |
| May 25 | 5.0 | 16 |
| Jun 25 | 5.0 | 12 |
| Jul 25 | 5.0 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great company with fantastic customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 502 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 2.3 out of 5 (poor) | — | 1,129 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | — | 195 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 192 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.4 out of 5 (good) | — | 103 |
Bottom line: Gas-Fix is #1 of 5 on overall rating in this group.
500 reviews of Gas-Fix. Filter by what matters to you.
Friendly and helpful. Fixed the problem.
Good service cheerful people, excellent service offering
Great service every time. Never fail to please.
As usual excellent service from Gasfix for our annual boiler service.
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No fuss. No dramas. Just came and did the job. Excellent work. Clean and tidy afterwards.
Having rang Gas Fix on the 16th of September in regard to the leaking expansion tank a service engineer called on the same day and the tank was replaced with no issues what so ever. Polite, efficient and effective.
Very friendly and clean worker. Wouldn't go anywhere else
My boiler stopped working, came up with a fault code and was leaking when I tried to top up. Time to call for help and Gas-fix were recommended by a couple of friends. My initial call was taken by a very helpful lady who arranged quick appointment, my appointment was confirmed (always helpful as reminder) and given a time frame of their arrival. The first visit from a friendly professional chap (sorry forgotten name) arrived on time quickly found problem and said he'd order part and get back with a date for repair. Day or so later another call from the office to say part was in and an appointment was made for the repair, I was told it would be the same engineer as they like to try to keep the same person as they found the fault. Unfortunately I had to cancel that appointment but was given another at my convenience, with another engineer, Craig, who called to say he was on his way, when he arrived he was greeted by barking dogs, which he was thankfully fine with, Craig was polite, friendly and professional fitted the part quickly and got the system working and took the time to reset my timer for me, which I am rubbish at. Everyone I had contact with at Gas-fix were really helpful, given ETA's which they kept to and I now have hot water again. Will definitely use them again and recommend to anyone that asks. Payment was easy offering different ways of paying. Thank you Gas-fix.
Good clean and tidy installation of a gas fire , looks lovely and works a treat , great service thanks Andy
Gas Fix are always a pleasure to deal with. Helpful, flexible and professional. Prices are good too!
Gas_fix was brilliant again! thank you so much. The engineers are so, so pleasant they are very efficient too.The receptionists are also very helpful and friendly. Thank you all very much ☺️
It was my first time using Gas-Fix having been recommended and safe to say I shall continue with the recommendation. They're quick, efficient and easy to work with. Ownership was taken and follow up put into place, all dealt in a friendly prompt manner.
Thankyou Tyler as always great knowledgeable engineers and very respectful .
Use Gas fix as my go to for all things heating etc , professional outfit ,know their stuff always helpful on the phone with queries prompt reply and call out should you have a problem. Their service plans are peace of mind plans when it comes to heating . Have just had Air Con installed by them Their Fleet of Gas fix vans are always out and about Check them out.
I'm just so pleased to have found Gas-Fix after so many years of unsatisfactory service or exorbitant costs with other providers. I now feel confident when I pick up the phone that they will turn up when they say, they will find and fix the problem, the gas engineer will be polite and helpful (as are the girls in the office), and the bill will be entirely reasonable. Thank you Gas-Fix, for the four most recent jobs you've done for me and the follow-ups, all done to complete satisfaction.
Great company outstanding work every time we use them gas fitters go above and beyond
Gas-Fix Ltd is a gas services company based in Waterlooville, specializing in the installation and repair of domestic and commercial gas boilers. With over 25 years of experience, the company offers a comprehensive range of services, including fault finding, repairs, servicing, and upgrading central heating systems. Gas-Fix prioritizes customer satisfaction by providing reliable solutions tailored to various budgets, using only reputable boiler manufacturers. The company serves customers across Hampshire, including areas such as Waterlooville, Liphook, and Petersfield. All engineers at Gas-Fix are Gas Safe registered, ensuring compliance with safety standards. As a Worcester Accredited Installer, Gas-Fix is recognized for its commitment to quality installation and customer care, making it a trusted choice for homeowners and businesses seeking efficient heating solutions.
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